No more typing reviews! Try our Samantha, our new voice AI agent.

Maximizer vs Zoho CRM comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Maximizer
Ranking in CRM
43rd
Ranking in Opportunity Management
16th
Average Rating
3.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoho CRM
Ranking in CRM
2nd
Ranking in Opportunity Management
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Sales Force Automation (3rd)
 

Mindshare comparison

As of September 2026, in the CRM category, the mindshare of Maximizer is 0.7%, up from 0.6% compared to the previous year. The mindshare of Zoho CRM is 2.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Zoho CRM2.1%
Maximizer0.7%
Other97.2%
CRM
 

Featured Reviews

reviewer1345677 - PeerSpot reviewer
Senior Manager / IT Planning & Architecture Services at a comms service provider with 10,001+ employees
A rigid product that is hard to customize, has no mobile app, and is rarely updated by the vendor
There is no mobile application. The product is unmoving, as there is no obvious development or enhancements being made. When we are trying to compete in a market we need an updated product. The product is not easily customizable and we have to depend on the reseller for that. It's a rigid product. There are no reports available.
HarshVardhan1 - PeerSpot reviewer
Software Engineer at Evoluz Global Solutions
Automates client workflows and data validation reliably but has faced limits in complex integrations
While applying some integrations or automations, if we need to take an action between two modules' fields, we have to write SOQL, and it can miss the data. I had a scenario where I had to use two fields from two different modules, and based on that condition, we had to send a follow-up to our team member to complete the task. We could not find any direct integration, direct SOQL query, or direct workflow that could do that work. However, I think the wizard is performing better now for such tasks. I had a two-part scenario where I had to get data from two modules or two fields in Zoho CRM and send a follow-up to our team member based on that data. We were unable to find any direct integration for this. Another issue is that a Zoho CRM function can run for only three minutes. After three minutes, the function will fail, and we have to rerun the function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability-wise, it is working fine with no technical faults."
"Zoho CRM is a scalable product that provides data integration, data integrity, automations, and reliable working time."
"We're able to easily track messages and notes."
"Zoho CRM helped me to manage leads and opportunities and to use the dashboard and reporting features for better sales and growth."
"It's very straightforward and easy to use, with a lot of customization options and good integrations."
"The most valuable feature of Zoho CRM is emailing. You can send emails to customers directly from Zoho CRM. The marketing team in my company uses this feature, and it's effective."
"I am impressed with the product's information on customers."
"I like Zoho CRM's automatic lead assignment and automated workflows."
"Zoho CRM can be used by both registered users and potential users; we use it for creating and managing modules, email broadcasting, integrating with email marketing tools, and data sharing between users."
 

Cons

"There are no reports available."
"My advice is not to waste time implementing this product."
"Some of our clients could not develop their requirements using the product."
"I would like to see better integration with Zoho Creator."
"We would like to always email users as soon as any new features are launched."
"There are at least two big pieces. One is just the ability to reorganize the data and clean it up to eliminate duplicates and things like that. It is very manual at the moment."
"Customer Service: Only chat is available, connecting over the phone is impossible."
"However, as we continued to grow, Zoho did not have all the features we needed to successfully track our sales cycle, so we ended up switching to Salesforce."
"The support response time for this solution could be improved."
"The support is not quite good."
 

Pricing and Cost Advice

"We are paying for a subscription."
"The solution is cost-effective."
"We pay for an annual license to use this solution."
"Zoho CRM has a subscription-based license, which is not too expensive."
"Professional plans cost $35 per user in the USA and EUR 35 in Europe."
"There is a license required for this solution."
"Compared to other solutions, I would say Zoho CRM is very, very affordable because we can use different applications with one license."
"The basic plan has changed from $15 to $25 or $30."
"The licensing is the subscription, where we pay $50 per month per user."
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
914,109 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Outsourcing Company
13%
Construction Company
11%
Comms Service Provider
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise6
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Zoho CRM?
My experience with pricing, setup cost, and licensing is that those details were taken care of by our operations team, and I am not sure about the specifics.
What needs improvement with Zoho CRM?
I think Zoho CRM can be improved because everything is good, but the UI can be improved. That is the main area where improvements are needed.
What is your primary use case for Zoho CRM?
My main use case for Zoho CRM is to maintain our prospects database, track our email interactions, and manage our entire sales operations. A quick specific example of how I use Zoho CRM in my daily...
 

Comparisons

 

Overview

 

Sample Customers

123Print, Alliance Abroad Group, Asset Marketing Services, Avance Carpets, Bahrain International Circuit, Best Western Heidelberg Inn, Campus Manitoba, CCI Technology, Corporate Cleaning Services Ltd., Dempsey Corporation, Drug Research America LLC, Ecoratio
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Find out what your peers are saying about Microsoft, Zoho, Salesforce and others in CRM. Updated: September 2026.
914,109 professionals have used our research since 2012.