"The elements of Campaigns allow you to automate a marketing activity from start to finish, not requiring human intervention in the process itself."
"Microsoft Dynamics CRM is easy to use, the UI is very good, and it has many capabilities."
"The most valuable features are the integration capabilities with other third-party software. It has an easy user interface and in terms of security, it has permission-based access for different users."
"The initial setup is pretty straightforward."
"One of the most useful features is we can configure Microsoft Dynamics CRM in the way that we need. This is configurable."
"The solution is stable."
"Dynamics is a complete tool that helps the company measure and track sales, orders, current customers, and the sales pipeline."
"Technical support is completely good."
"Microsoft Dynamics CRM has plenty of valuable features."
"I would like to see support for new social communication tools, and improvements to the web page monitoring capabilities."
"Microsoft Dynamics CRM is not that customizable, you can customize it, but a lot of it is still pre-built in a way that you have a lot of details in there that you don't need."
"If there was a bit more automation, specifically for marketing tasks, that would be ideal."
"Dynamic's management could be improved. The tech management should have better technical capabilities."
"The solution could have better dashboards and the Microsoft operating system could be more intuitive."
"Microsoft Dynamics CRM could improve by being more user-friendly and having a better design. I have used Service Desk and it is not user-friendly but this solution is worse. The graphical interface is not intuitive, you need someone to guide you or you will have difficulties navigating around to find the file you need. The data we are normally dealing with is boring enough and the interface could be more attractive and more exciting. The tabs and arrangement could be done better to be more user-friendly. Microsoft Excel, PowerPoint, and Word are fine and Microsoft should extend their user-friendliness and intuitiveness to Microsoft Dynamics."
"The installation was difficult. I'm not the person that implements the solution. However, to have the solution function in the correct way, the process can be difficult."
"The mobile side of the product doesn't look that great right now."
"The approvals component of Dynamics is complex. It isn't very easy to generate approvals between different departments."
Marketing Creatio is ranked 5th in Marketing Management with 1 review while Microsoft Dynamics CRM is ranked 2nd in Marketing Management with 10 reviews. Marketing Creatio is rated 9.0, while Microsoft Dynamics CRM is rated 7.6. The top reviewer of Marketing Creatio writes "Manage campaigns from start to finish, good integration, and a powerful email template builder". On the other hand, the top reviewer of Microsoft Dynamics CRM writes "Secure, good support, but graphical interface could improve". Marketing Creatio is most compared with , whereas Microsoft Dynamics CRM is most compared with SAP CRM, ServiceNow, Siebel CRM, Salesforce Service Cloud and Salesforce Marketing Cloud.
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