We changed our name from IT Central Station: Here's why

Marketing Creatio vs Microsoft Dynamics CRM comparison

Cancel
You must select at least 2 products to compare!
Featured Review
Find out what your peers are saying about Salesforce, Microsoft, Adobe and others in Marketing Management. Updated: January 2022.
564,599 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The elements of Campaigns allow you to automate a marketing activity from start to finish, not requiring human intervention in the process itself."

More Marketing Creatio Pros →

"Microsoft Dynamics CRM is easy to use, the UI is very good, and it has many capabilities.""The most valuable features are the integration capabilities with other third-party software. It has an easy user interface and in terms of security, it has permission-based access for different users.""The initial setup is pretty straightforward.""One of the most useful features is we can configure Microsoft Dynamics CRM in the way that we need. This is configurable.""The solution is stable.""Dynamics is a complete tool that helps the company measure and track sales, orders, current customers, and the sales pipeline.""Technical support is completely good.""Microsoft Dynamics CRM has plenty of valuable features."

More Microsoft Dynamics CRM Pros →

Cons
"I would like to see support for new social communication tools, and improvements to the web page monitoring capabilities."

More Marketing Creatio Cons →

"Microsoft Dynamics CRM is not that customizable, you can customize it, but a lot of it is still pre-built in a way that you have a lot of details in there that you don't need.""If there was a bit more automation, specifically for marketing tasks, that would be ideal.""Dynamic's management could be improved. The tech management should have better technical capabilities.""The solution could have better dashboards and the Microsoft operating system could be more intuitive.""Microsoft Dynamics CRM could improve by being more user-friendly and having a better design. I have used Service Desk and it is not user-friendly but this solution is worse. The graphical interface is not intuitive, you need someone to guide you or you will have difficulties navigating around to find the file you need. The data we are normally dealing with is boring enough and the interface could be more attractive and more exciting. The tabs and arrangement could be done better to be more user-friendly. Microsoft Excel, PowerPoint, and Word are fine and Microsoft should extend their user-friendliness and intuitiveness to Microsoft Dynamics.""The installation was difficult. I'm not the person that implements the solution. However, to have the solution function in the correct way, the process can be difficult.""The mobile side of the product doesn't look that great right now.""The approvals component of Dynamics is complex. It isn't very easy to generate approvals between different departments."

More Microsoft Dynamics CRM Cons →

Pricing and Cost Advice
  • "Considering that we have many tools and components available in this one platform, the price of this product is low."
  • More Marketing Creatio Pricing and Cost Advice →

  • "It's kind of pricey. It's about $50 or $60 per user."
  • "I am not the person who pays for Microsoft Dynamics CRM but it is expensive. I have been using Microsoft Azure, which Microsoft Dynamics CRM is built on, and I know we prepaid for the services. For me as a consumer, I do not think I can afford it, mainly because I am only learning how to use the AI and the rate which they charge is high. In general, Microsoft solutions are expensive and this is most likely due to the brand, this is something you expect. However, the price might be high but you receive a highly secure solution."
  • "There is a license required to use Microsoft Dynamics CRM."
  • "The price of the solution is good but could be cheaper."
  • "We have a three-year ELA with all our Microsoft solutions and often we had to do a true-up which was approximately $1,000,000. Additionally, we pay approximately $2,500 a month for support."
  • More Microsoft Dynamics CRM Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Marketing Management solutions are best for your needs.
    564,599 professionals have used our research since 2012.
    Questions from the Community
    Top Answer: 
    The elements of Campaigns allow you to automate a marketing activity from start to finish, not requiring human intervention in the process itself.
    Top Answer: 
    Considering that we have many tools and components available in this one platform, the price of this product is low. Other solutions are expensive and integrating several apps raises the total price… more »
    Top Answer: 
    I would like to see support for new social communication tools, and improvements to the web page monitoring capabilities. Improvements can be made to the outbound chat campaigns so that we can include… more »
    Top Answer: 
    The most valuable features are the integration capabilities with other third-party software. It has an easy user interface and in terms of security, it has permission-based access for different users.
    Top Answer: 
    Microsoft Dynamics CRM is not that customizable, you can customize it, but a lot of it is still pre-built in a way that you have a lot of details in there that you don't need.
    Top Answer: 
    We use Microsoft Dynamics CRM for our opportunity tracking system. Anytime we have sales opportunities, we integrate the solution with our quoting software. The quote is generated and all the details… more »
    Ranking
    5th
    Views
    71
    Comparisons
    17
    Reviews
    1
    Average Words per Review
    990
    Rating
    9.0
    2nd
    Views
    4,113
    Comparisons
    3,448
    Reviews
    7
    Average Words per Review
    389
    Rating
    8.1
    Comparisons
    Also Known As
    bpm’online marketing
    Dynamics CRM, MS Dynamics CRM
    Learn More
    Overview

    Multichannel marketing platform to orchestrate customer journeys and accelerate lead-to-revenue

    Marketing Creatio is a robust marketing automation software that helps to gain demand generation excellence through identifying customers’ needs and nurturing their interests until they are successfully transformed into opportunities.

    Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

    Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

    Offer
    Learn more about Marketing Creatio
    Learn more about Microsoft Dynamics CRM
    Sample Customers
    People 2.0, Citilink, The QTI Group, Dealer eProcess (DEP)
    Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm25%
    Individual & Family Service13%
    Insurance Company13%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider22%
    Government8%
    Energy/Utilities Company5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business50%
    Midsize Enterprise25%
    Large Enterprise25%
    Find out what your peers are saying about Salesforce, Microsoft, Adobe and others in Marketing Management. Updated: January 2022.
    564,599 professionals have used our research since 2012.

    Marketing Creatio is ranked 5th in Marketing Management with 1 review while Microsoft Dynamics CRM is ranked 2nd in Marketing Management with 10 reviews. Marketing Creatio is rated 9.0, while Microsoft Dynamics CRM is rated 7.6. The top reviewer of Marketing Creatio writes "Manage campaigns from start to finish, good integration, and a powerful email template builder". On the other hand, the top reviewer of Microsoft Dynamics CRM writes "Secure, good support, but graphical interface could improve". Marketing Creatio is most compared with , whereas Microsoft Dynamics CRM is most compared with SAP CRM, ServiceNow, Siebel CRM, Salesforce Service Cloud and Salesforce Marketing Cloud.

    See our list of best Marketing Management vendors.

    We monitor all Marketing Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.