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Manhattan SCALE vs NetSuite ERP comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Manhattan SCALE
Ranking in Billing Software
15th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
NetSuite ERP
Ranking in Billing Software
5th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
38
Ranking in other categories
ERP (12th), Activity Based Costing Software (7th), Cloud ERP (3rd)
 

Mindshare comparison

As of September 2026, in the Billing Software category, the mindshare of Manhattan SCALE is 1.8%, up from 1.2% compared to the previous year. The mindshare of NetSuite ERP is 3.5%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Mindshare Distribution
ProductMindshare (%)
NetSuite ERP3.5%
Manhattan SCALE1.8%
Other94.7%
Billing Software
 

Featured Reviews

it_user786783 - PeerSpot reviewer
Systems Analyst - Manhattan SCALE WMS at a logistics company with 51-200 employees
Wave flows allow shipments to process in different ways
Being a third-party specialised in online retail, the challenge is to maintain peak efficiency across various order and stock profiles across hundreds of clients, from B2B orders versus B2C orders and products ranging from an iPhone case to a three-seater couch. Orders are channeled based on their profile and processed through wave flows, which allow us to process them in the most efficient way possible.
Hubert Wentzel - PeerSpot reviewer
Principle Consultant at iOCO
Accounting processes have become transparent and time tracking supports our consulting projects
The built-in analytics tools of NetSuite ERP are not good enough for my needs. I did not create the accounting reports; my accounting team developed all of those. I know that all the data we need to analyze in CRM and from projects must be exported, and we run reports on those. The built-in analytics tools in NetSuite ERP do not help me identify opportunities or risks at all. I export all the data and use Power BI to analyze it. I do not utilize the customizable dashboards and just use a normal home page. The inventory management feature does not help us because we do not have any inventory or stock. The advanced financial management features are basic, as general ledger functionality is fundamental to accounting. I would not call it advanced. The principles are as old as accounting itself. NetSuite ERP is a cloud-based accounting platform with nothing exceptional to note. Their pricing is a package deal, so the deeper the investment, the more features are available and the more difficult it becomes to leave. I would like to see additional features in the next release to make it more competitive. I only use a fraction of the functionality because we do not have logistics, merchandising, warehousing, or inventory. We are a consultancy that sells software, implements software products, and provides advisory services, so our accounting needs are actually quite basic. I would rate this product an eight overall.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our business has grown and is growing at a consistent rate, and SCALE has been very scalable."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"The features that have been most effective in improving the financial management perspective include the budgeting, revenue recognition, and accounting perspectives."
"NetSuite ERP has dramatically improved our organization. We went from QuickBooks to NetSuite. You can compare this transition to changing from tennis shoes to a flying car."
"It is a cloud-based ERP tool with minimal downtime and it can be accessed from anywhere in the world."
"The system notes give me information of who changed what."
"The user interface is very good."
"You should go for it. You won't regret it! This is the best solution."
"We use it for the projects we do in the telecom industry."
 

Cons

"Manhattan is ahead of where the industry is heading towards, but needs a more third-party oriented approach in its product road map."
"The solution is not user-friendly and it is complex to use."
"NetSuite is good for data management, but it's missing payroll features."
"The product should improve its warehouse management solution."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"The solution is not good in a production company."
"The system is quite slow overall; sometimes I wait thirty, forty, or fifty seconds for a screen to refresh."
"Additionally, difficulties for end user to select proper modules from cloud ERP were addressed."
 

Pricing and Cost Advice

Information not available
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"The price is less than the cost of daily hours."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"There is an annual license required to use this solution."
"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for NetSuite ERP?
The initial cost for NetSuite ERP depends on the business size. My IT managers say that some of their features are quite expensive.
What needs improvement with NetSuite ERP?
Regarding room for improvement, I would single out the user interface. The company needs to spend fifty percent of research and development on improving the user interface. The user interface is qu...
What is your primary use case for NetSuite ERP?
The primary use cases are general ledger, accounts payable, accounts receivable, project management, project accounting, and timesheets. I use NetSuite ERP. I have been working with NetSuite ERP, C...
 

Overview

 

Sample Customers

3SUiSSES, AN Deringer, Alliance Boots, ALSPEC, Swizzels Matlow, Forzani Group, GSL, Happigo, Ingram Book Group, QKL Grocery Chain, RBA, Foschini
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Find out what your peers are saying about Zuora, Sage, Intuit and others in Billing Software. Updated: September 2026.
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