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ManageEngine Site24x7 vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Site24x7
Ranking in Network Monitoring Software
60th
Ranking in IT Infrastructure Monitoring
54th
Ranking in Cloud Monitoring Software
37th
Average Rating
6.6
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
Server Monitoring (23rd)
SolarWinds NPM
Ranking in Network Monitoring Software
2nd
Ranking in IT Infrastructure Monitoring
6th
Ranking in Cloud Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of ManageEngine Site24x7 is 0.6%, up from 0.2% compared to the previous year. The mindshare of SolarWinds NPM is 3.7%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.7%
ManageEngine Site24x70.6%
Other95.7%
Network Monitoring Software
 

Featured Reviews

Prashanth Magadi - PeerSpot reviewer
Principal Engineer at a financial services firm with 1,001-5,000 employees
Struggled with complex licensing and limited support but have gained unified cloud monitoring
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how effectively we can use that. I may not be able to give that information on how ManageEngine Site24x7 can be improved, but I felt that the monitoring or the licensing terms, such as the advanced monitors or monitors, are not very user-friendly. I feel that because I don't know how exactly we can check what devices use which license and how we can control those things; that's not user-friendly. For example, if I have to look at what all devices are utilizing my advanced monitor license or what all devices are using my basic monitor license, then if I want to pull a report or validate them, I don't have an easy option; it's too complicated.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment was not a challenge for us, because we are just trying to connect to the cloud instance; it's SaaS-based, so we just had to route all our traffic to that particular device."
"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."
"Site24x7 stands out. It is truly amazing."
"It's a very good tool and a very stable tool."
"I would rate the overall solution nine out of ten due to its capabilities, however, its complexity is a major drawback."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"With reporting, we are able to spool ISP WAN links availability for the month and make necessary deductions based on the service level agreement we signed with the service providers."
"Performance history is the most valuable feature, especially when tracking down a problem."
"We can sometimes fix a problem before it is even recognized by our user community based on the thresholds we set up for various resources on a production server."
"It provides a centralized view on alerts, state, health and performance of the network devices with real time network updates, in-depth traffic reports to pinpoint bandwidth issues before they affect end-users, and helps administrators identify and fix bandwidth issues faster while aiding in capacity planning."
"Technical support from SolarWinds is the best."
 

Cons

"The only complaint I would state about the technical support by ManageEngine is we don't get them on call; it's only email support that we get."
"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."
"Customer service: I rate technical support everywhere from poor to great."
"Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing."
"The solution's database performance could be improved."
"The product is scalable, but at a cost. Extra modules have to be purchased for each extra server. The initial set up isn't complex, but will require someone who is experienced with the network monitoring system"
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"There are issues with newer features so it can take a long time to adjust. The solution is in bad shape because of software hacks."
"It would be nice to manage all network devces from just one single platform, instead of going to different platforms."
"Robustness of network element mapping tool could be better"
 

Pricing and Cost Advice

Information not available
"It is relatively inexpensive compared to other products in the same category."
"You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work."
"USD $15,000 annually for maintenance."
"SolarWinds NPM has different pricing models available. The cost of the solution is less than some competitors."
"The price is more expensive than some other products, such as ManageEngine."
"The cost is based on the number of nodes, so it is expensive when you have a lot of them."
"The solution's pricing is low compared to a lot of other tools in the market."
"The cost of the personal perpetual license for SolarWinds NPM is approximately $2,000."
report
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
21%
Comms Service Provider
16%
Financial Services Firm
11%
University
8%
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Site24x7?
This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.
What needs improvement with ManageEngine Site24x7?
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how e...
What is your primary use case for ManageEngine Site24x7?
The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the product, as we are still using the basic functionality of monitoring our servers and a ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Information Not Available
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about ManageEngine Site24x7 vs. SolarWinds NPM and other solutions. Updated: July 2026.
909,563 professionals have used our research since 2012.