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ManageEngine Site24x7 vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Site24x7
Ranking in Network Monitoring Software
59th
Ranking in IT Infrastructure Monitoring
48th
Ranking in Cloud Monitoring Software
35th
Average Rating
6.6
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
Server Monitoring (21st)
SolarWinds NPM
Ranking in Network Monitoring Software
4th
Ranking in IT Infrastructure Monitoring
5th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
160
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of ManageEngine Site24x7 is 0.4%, up from 0.1% compared to the previous year. The mindshare of SolarWinds NPM is 3.6%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM3.6%
ManageEngine Site24x70.4%
Other96.0%
Network Monitoring Software
 

Featured Reviews

Prashanth Magadi - PeerSpot reviewer
Principal Engineer at a financial services firm with 1,001-5,000 employees
Struggled with complex licensing and limited support but have gained unified cloud monitoring
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how effectively we can use that. I may not be able to give that information on how ManageEngine Site24x7 can be improved, but I felt that the monitoring or the licensing terms, such as the advanced monitors or monitors, are not very user-friendly. I feel that because I don't know how exactly we can check what devices use which license and how we can control those things; that's not user-friendly. For example, if I have to look at what all devices are utilizing my advanced monitor license or what all devices are using my basic monitor license, then if I want to pull a report or validate them, I don't have an easy option; it's too complicated.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Site24x7 stands out. It is truly amazing."
"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."
"The deployment was not a challenge for us, because we are just trying to connect to the cloud instance; it's SaaS-based, so we just had to route all our traffic to that particular device."
"If your infrastructure is big, and requires a good kind of reporting tool, then SolarWinds fulfills all these requirements."
"All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."
"We were able to unify our entire company under one monitoring solution that works for everybody, saving a ton of time and significantly speeding up problem-resolution time."
"If you are looking for something which is very customizable for the customization of your network, then you should go with SolarWinds."
"The most valuable feature of this solution is the monitoring capabilities."
"It is considerably cheaper compared to other tools."
"One of my clients is a bank; SolarWinds is primarily used in banking to limit network downtime to less than one or two minutes, with all the ATMs connected so the bank can respond quickly when the network is down."
"The solution is user-friendly and has many options for customized monitoring that other tools don't have."
 

Cons

"The only complaint I would state about the technical support by ManageEngine is we don't get them on call; it's only email support that we get."
"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."
"It is technical. The engineer must be familiar with it."
"They should increase its accuracy rate as SolarWinds's monitoring accuracy is not good if you compare it with other tools, like NNM/ScienceLogic/Zenoss."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"The cost for monitoring interfaces is ridiculous."
"SolarWinds is expensive. That's why it's primarily banks using the solution."
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
"It is too expensive."
"I would like to see more information on design, customization from the community, and a better certification department."
"The user interface is not intuitive enough and needs improvements in certain parts."
 

Pricing and Cost Advice

Information not available
"The pricing is very expensive for SolarWinds. That's a huge disadvantage for it."
"It is relatively inexpensive compared to other products in the same category."
"The pricing is in the middle. It's not particularly cost-effective, but it's not overly expensive either."
"I would rate the pricing a five out of ten"
"The cost is based on the number of nodes, so it is expensive when you have a lot of them."
"Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines."
"It's expensive and there are costs in addition to the standard licensing."
"Some solutions are open source and free."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
20%
University
14%
Comms Service Provider
9%
Outsourcing Company
8%
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise85
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Site24x7?
This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.
What needs improvement with ManageEngine Site24x7?
The product is not difficult to use. That said, it is technical. The engineer must be familiar with it.
What is your primary use case for ManageEngine Site24x7?
I use this tool for monitoring and managing our network infrastructure. It helps us keep track of our entire setup and proactively address any issues as they arise.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Information Not Available
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about ManageEngine Site24x7 vs. SolarWinds NPM and other solutions. Updated: March 2026.
885,264 professionals have used our research since 2012.