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ManageEngine Site24x7 vs NETSCOUT InfiniStreamNG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Site24x7
Ranking in Network Monitoring Software
59th
Average Rating
6.6
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
Server Monitoring (21st), IT Infrastructure Monitoring (48th), Cloud Monitoring Software (35th)
NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
77th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ManageEngine Site24x7 is 0.4%, up from 0.1% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ManageEngine Site24x70.4%
NETSCOUT InfiniStreamNG0.5%
Other99.1%
Network Monitoring Software
 

Featured Reviews

Prashanth Magadi - PeerSpot reviewer
Principal Engineer at a financial services firm with 1,001-5,000 employees
Struggled with complex licensing and limited support but have gained unified cloud monitoring
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how effectively we can use that. I may not be able to give that information on how ManageEngine Site24x7 can be improved, but I felt that the monitoring or the licensing terms, such as the advanced monitors or monitors, are not very user-friendly. I feel that because I don't know how exactly we can check what devices use which license and how we can control those things; that's not user-friendly. For example, if I have to look at what all devices are utilizing my advanced monitor license or what all devices are using my basic monitor license, then if I want to pull a report or validate them, I don't have an easy option; it's too complicated.
Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment was not a challenge for us, because we are just trying to connect to the cloud instance; it's SaaS-based, so we just had to route all our traffic to that particular device."
"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."
"Site24x7 stands out. It is truly amazing."
"If you are looking for a good application monitoring and packet analysis tool, you can strategically use NETSCOUT to get it done."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"We use it for monitoring whenever we update a new circuit or site."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"We have seen a lot of return on investment: We have been able to recover radios in the field, we know exactly what is going on, we cut down fines from the service commission, and we have seen a measurable decrease in mean time to know, cutting troubleshooting down by days as we can now see the issues."
"Because we are doing proactive monitoring instead of reactive, the end users don't even see that there is something wrong."
"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."
"Go with NETSCOUT."
 

Cons

"It is technical. The engineer must be familiar with it."
"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."
"The only complaint I would state about the technical support by ManageEngine is we don't get them on call; it's only email support that we get."
"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."
"We don't use the single pane of glass view, even though we own it."
"The monitoring and reporting tool needs improvement."
"The NetFlow Collectors could handle more flows per minute."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"The single pane of glass feed still needs work."
"There is a timeout feature that we have been asking for awhile."
"The NetFlow Collectors could handle more flows per minute."
 

Pricing and Cost Advice

Information not available
"The price is a little high."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"This product could be cheaper."
"I would like it to be more scalable with less spend."
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Top Industries

By visitors reading reviews
Construction Company
27%
University
12%
Comms Service Provider
8%
Healthcare Company
7%
Manufacturing Company
17%
Financial Services Firm
12%
Construction Company
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Site24x7?
This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.
What needs improvement with ManageEngine Site24x7?
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how e...
What is your primary use case for ManageEngine Site24x7?
The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the product, as we are still using the basic functionality of monitoring our servers and a ...
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Also Known As

No data available
InfiniStreamNG, NETSCOUT ISNG, Infinistream
 

Overview

 

Sample Customers

Information Not Available
U.S. Department of Defense
Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: March 2026.
885,667 professionals have used our research since 2012.