ManageEngine OpManager vs NETSCOUT nGeniusONE comparison

ManageEngine and NETSCOUT are both solutions in the Network Monitoring Software category. ManageEngine is ranked #8 with an average rating of 8.3, while NETSCOUT is ranked #15 with an average rating of 8.8. ManageEngine holds a 1.6% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 83% of ManageEngine users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

ManageEngine OpManager

Read 51 ManageEngine OpManager reviews

2,726 Views
1,314 Comparison Views

83% willing to recommend

NETSCOUT nGeniusONE

Read 50 NETSCOUT nGeniusONE reviews

2,453 Views
1,211 Comparison Views

93% willing to recommend

ManageEngine OpManager

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and ManageEngine OpManager compete in the network performance monitoring category. NETSCOUT appears to have the upper hand with its deep packet inspection and comprehensive analysis, while ManageEngine stands out for its simplicity and cost-effectiveness.

Features: nGeniusONE focuses on deep packet inspection, dependency mapping, and traffic analysis, offering detailed insights into network health. It includes NetFlow analysis, packet capture, and session analysis to effectively identify issues. ManageEngine OpManager emphasizes network device monitoring and automation, with tools for switch configuration, backup, and performance monitoring, supporting an all-in-one approach.

Room for Improvement: nGeniusONE users highlight its complexity, suggesting the need for a more user-friendly interface and modular pricing. Better integration of features and reduced reliance on physical appliances are also suggested. ManageEngine OpManager could enhance its user interface and dashboard customization; users seek more intuitive reporting and easier setup.

Ease of Deployment and Customer Service: nGeniusONE offers hybrid and private cloud capabilities but often requires skilled personnel due to its complexity. It provides strong technical support through dedicated engineers. ManageEngine OpManager is praised for straightforward deployment and comprehensive support, but scalability and the need for technical skills are noted concerns.

Pricing and ROI: NETSCOUT nGeniusONE is seen as costly, with a complex suite that might not be fully utilized by all. Its ROI is reflected in reduced downtime and enhanced network visibility. ManageEngine OpManager offers a budget-friendly, scalable solution with a competitive pricing model, appealing to smaller enterprises by reducing operational costs and swiftly addressing network issues.

To learn more, read our detailed ManageEngine OpManager vs. NETSCOUT nGeniusONE Report (Updated: June 2025).

Buyer's Guide

ManageEngine OpManager vs. NETSCOUT nGeniusONE

June 2025

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Helped 856,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

8th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

15th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.6%, down from 2.0% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

MUBDIUL ISLAM

Junior System Engineer at Corporate Projukti Limited

NetFlow monitoring has improved operations but needs better configurations

For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."

"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."

"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."

"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."

"The most valuable feature of ManageEngine OpManager is the management of the virtual machine and the host machine."

"The detections are fine when they work."

"The solution is finely stable."

"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."

More ManageEngine OpManager pros

"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."

"Packet decode and bandwidth analysis reports are the two most valuable features."

"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."

"Among the valuable features, if it's TAP'ed well, are the density of the data that you can get and the relatively high veracity or accuracy rate that we see from it."

"The valuable features include packet analysis, packet capture, and [that] it's easy to use."

"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."

"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."

"The installation process is straightforward."

More NETSCOUT nGeniusONE pros

Cons

"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."

"I would like to see more enhancements made to the product."

"ManageEngine OpManager can improve by having better updates for critical issues."

"We had some stability issues at the outset that have since been resolved."

"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."

"Real user and UI monitoring are not practical."

"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."

"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."

More ManageEngine OpManager cons

"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."

"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."

"Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness."

"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."

"There are so many features that it makes it hard to know it all. You end up paying for things that you don't use and probably don't even need. It might be better if Netscout came up with a modular way to pay for what you're going to use and not pay for all of this "white elephant" without being able to take advantage of all of it."

"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."

"The solution could do more for security. It should offer more security-related features."

"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"It is not really expensive; it is nominal licensing."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The product is not worth the money."

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

"The price for ManageEngine OpManager is average."

"The tool's licensing costs are yearly."

"The solution's pricing is very low compared to other products."

More ManageEngine OpManager pricing and cost advice

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"The price is only for acquisition; it's not a licence."

"We have a premium customized contract for the solution."

"The platform is expensive."

"It is a little overall pricey and expensive, but you get what you pay for."

"The scalability becomes very expensive quickly."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

12%

Manufacturing Company

10%

Energy/Utilities Company

Financial Services Firm

15%

Computer Software Company

15%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

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What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

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What needs improvement with ManageEngine OpManager?

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Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

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Compared 6% of the time

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Compared 12% of the time

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Compared 10% of the time

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Compared 10% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 8% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

ManageEngine OpManager

May 2025

Download ManageEngine OpManager product report

Buyer's Guide

NETSCOUT nGeniusONE

May 2025

Download NETSCOUT nGeniusONE product report

Also Known As

OpManager

NETSCOUT nGenius, nGeniusONE

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Cerner Corporation

Buyer's Guide

ManageEngine OpManager vs. NETSCOUT nGeniusONE

June 2025

Free Report: ManageEngine OpManager vs. NETSCOUT nGeniusONE

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