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ManageEngine Log360 vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
ManageEngine Log360 provides early returns, is user-valued for proactive monitoring benefits, yet requires skilled teams for evolving threats.
Sentiment score
7.1
Sumo Logic Security reduces downtime and boosts ROI by streamlining troubleshooting and reducing universal log access needs.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
System Engineer at Corporate Projukti Limited
 

Customer Service

Sentiment score
7.2
ManageEngine Log360 provides responsive customer service, though complex issues may cause delays; specialized regional support is exceptional.
Sentiment score
7.4
Sumo Logic Security's support is praised for responsive, knowledgeable staff, fast response, proactive engagement, and being better than competitors.
I would rate their technical support as nine out of ten.
System Engineer at Corporate Projukti Limited
The support provided by ManageEngine Log360 is fantastic.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
In general, they usually provide continuous support post-implementation, being in touch and trying to help, which makes their after-sale process better than Splunk.
CSO at Altera
They have a response time of forty-eight hours, which is not instant support.
SOC Analyst at a computer software company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.8
ManageEngine Log360's scalability is mixed, with effective support but limited by licensing, technology, and variable deployment experiences.
Sentiment score
7.9
Sumo Logic Security offers scalable solutions for various environments, though some users express concerns about pricing.
We backed up the database and completed the recovery with the application, proving it is reliable for disaster recovery.
System Engineer at Corporate Projukti Limited
The tool has high scalability because everything is based in the cloud.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
I did not face any significant issues with Sumo Logic Security, but the pricing may be a concern as they try to upsell and raise the prices very quickly.
CSO at Altera
 

Stability Issues

Sentiment score
7.5
ManageEngine Log360 is generally stable, reliable, and trusted, with occasional startup delays and minor cloud switch issues.
Sentiment score
8.0
Sumo Logic Security is highly stable with minimal issues, requiring optimized queries for performance, rating mostly seven to nine.
If there are many records, the system may stop or the UI may become unresponsive.
SOC Analyst at a computer software company with 1,001-5,000 employees
The query language is pretty straightforward and easy, and it is very powerful for building different searches and dashboards that will serve for later exploration of the same interests I have.
CSO at Altera
 

Room For Improvement

ManageEngine Log360 needs improved backup, UI, Active Directory connectivity, AI capabilities, stability, encryption, and better support.
Sumo Logic Security needs improvement in dashboards, user experience, integration, threat insights, risk alerts, scalability, and pricing.
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
System Engineer at Corporate Projukti Limited
This can lead to alerts that are collections of disjointed signals that sometimes make no sense and lack real context; this simplistic approach makes it hard to find coherent stories during investigations.
CSO at Altera
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
SOC Analyst at a computer software company with 1,001-5,000 employees
This is crucial to sell to the government and financial sectors as they require data retention within each country.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
 

Setup Cost

ManageEngine Log360 is affordable with fixed pricing, a free trial, and is suitable for flexible budgeting despite some high-cost views.
Sumo Logic Security pricing is reasonable for enterprises via AWS Marketplace, offering a balance of cost and functionality.
The price is suitable from a perspective of different pricing options.
System Engineer at Corporate Projukti Limited
This makes it more cost-effective because other solutions often include a third element in their pricing.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
 

Valuable Features

Log360 offers user-friendly security management with analytics, compliance templates, real-time threat detection, and customizable reporting, enhancing efficiency.
Sumo Logic Security provides efficient log management, customization, and integration features, making it ideal for real-time monitoring and digital transformation.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
System Engineer at Corporate Projukti Limited
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
Lead IT Security and Remediation at a financial services firm with 1,001-5,000 employees
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
Consultant at TurkOnay Elektronik Para ve Ödeme Hizmetleri A.Ş.
The features I find most useful in Sumo Logic Security are the ease of implementation and connectors; they have a very easy connection and many connectors to important systems, making it very easy to implement and fast to start running in production.
CSO at Altera
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
SOC Analyst at a computer software company with 1,001-5,000 employees
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features.
Deputy Country Manager at PT Securite Asia Indonesia (ABP Securite)
 

Categories and Ranking

ManageEngine Log360
Ranking in Log Management
16th
Ranking in Security Information and Event Management (SIEM)
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
User Entity Behavior Analytics (UEBA) (11th)
Sumo Logic Security
Ranking in Log Management
38th
Ranking in Security Information and Event Management (SIEM)
29th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (20th)
 

Mindshare comparison

As of January 2026, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine Log360 is 1.7%, up from 1.7% compared to the previous year. The mindshare of Sumo Logic Security is 1.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
ManageEngine Log3601.7%
Sumo Logic Security1.3%
Other97.0%
Security Information and Event Management (SIEM)
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
System Engineer at Corporate Projukti Limited
Integration capabilities impress while room for improvement exists in cloud compatibility
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to hybrid or fully cloud environments. Requested Improvements: Direct Intune Log Collection: Ability to ingest and correlate logs from Intune-managed devices to monitor compliance, device health, and security policies. Azure AD Deep Integration: Support for Azure AD audit logs, conditional access events, and identity protection alerts to provide end-to-end visibility. Cloud Workload Monitoring: Extend coverage to SaaS applications (e.g., Microsoft 365, AWS, GCP) for unified threat detection. Why It Matters: Many clients have migrated from on-prem AD to cloud-first setups this year. Without cloud-native log collection, critical security events (e.g., rogue Intune policies or Azure AD breaches) go unmonitored. 2. Improved Automation and Response Current Gap: Limited automated remediation (e.g., auto-isolating compromised devices) forces manual intervention. Requested Features: Playbook Automation: Pre-built workflows to auto-resolve common issues (e.g., disabling users after brute-force attacks). SOAR Integration: APIs to connect with SIEM/SOAR platforms (e.g., Splunk, Palo Alto Cortex) for escalated threat response.
SC
CSO at Altera
Has improved implementation speed and coverage but lacks contextual accuracy in alerts
One major improvement I would suggest for Sumo Logic Security is in its risk-based alerting system; while it initially sounds clever and modern, it works as a point-based system where an IP address or entity gets points for bad actions, raising alerts when enough points are collected. This can lead to alerts that are collections of disjointed signals that sometimes make no sense and lack real context; this simplistic approach makes it hard to find coherent stories during investigations. To improve in the support area, I recommend enhancing the technical part because, while the process is good, the actual quality may depend on the personnel involved.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
Healthcare Company
7%
Manufacturing Company
13%
Computer Software Company
10%
Financial Services Firm
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The price is suitable from a perspective of different pricing options. We already have an ongoing project where some features analytics can be escaped, and companies can manage their budgets carefu...
What needs improvement with ManageEngine Log360?
ManageEngine Log360 could provide more in-depth insights, particularly in reporting. Some other solutions provide deeper insights into issues, especially when generating reports. More detailed insi...
What is your primary use case for ManageEngine Log360?
ManageEngine Log360 is being used for database monitoring and as a SIEM solution.
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element...
What needs improvement with Sumo Logic Security?
One major improvement I would suggest for Sumo Logic Security is in its risk-based alerting system; while it initially sounds clever and modern, it works as a point-based system where an IP address...
 

Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Information Not Available
Find out what your peers are saying about ManageEngine Log360 vs. Sumo Logic Security and other solutions. Updated: December 2025.
880,315 professionals have used our research since 2012.