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ManageEngine Log360 vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
ManageEngine Log360 provides early returns, is user-valued for proactive monitoring benefits, yet requires skilled teams for evolving threats.
Sentiment score
7.6
Sumo Logic Security improves troubleshooting and operational efficiency, with users finding ROI generally justifies its continued use.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
 

Customer Service

Sentiment score
7.1
ManageEngine Log360 provides responsive customer service, though complex issues may cause delays; specialized regional support is exceptional.
Sentiment score
7.4
Sumo Logic Security's support is responsive and helpful but can occasionally delay up to 48 hours; no phone support mentioned.
I would rate their technical support as nine out of ten.
They have a response time of forty-eight hours, which is not instant support.
 

Scalability Issues

Sentiment score
6.8
ManageEngine Log360's scalability is mixed, with effective support but limited by licensing, technology, and variable deployment experiences.
Sentiment score
8.1
Sumo Logic Security offers scalable, cloud-based solutions praised for integration, performance, and flexibility across diverse infrastructures, with positive user feedback.
The technical support from ManageEngine is very good.
The tool has high scalability because everything is based in the cloud.
 

Stability Issues

Sentiment score
7.6
ManageEngine Log360 is generally stable, reliable, and trusted, with occasional startup delays and minor cloud switch issues.
Sentiment score
8.1
Sumo Logic Security is highly praised for stability, reliability, and maintaining performance under load, with minimal latency issues.
If there are many records, the system may stop or the UI may become unresponsive.
 

Room For Improvement

ManageEngine Log360 needs improved backup, UI, Active Directory connectivity, AI capabilities, stability, encryption, and better support.
Sumo Logic Security faces challenges in performance, automation, support, API integration, and high costs, needing improvements across multiple areas.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
This is crucial to sell to the government and financial sectors as they require data retention within each country.
 

Setup Cost

ManageEngine Log360 is affordable with fixed pricing, a free trial, and is suitable for flexible budgeting despite some high-cost views.
Sumo Logic Security users find AWS Marketplace simplifies billing and offers a competitive, cost-effective pricing structure despite scalability concerns.
The price is suitable from a perspective of different pricing options.
This makes it more cost-effective because other solutions often include a third element in their pricing.
 

Valuable Features

Log360 offers user-friendly security management with analytics, compliance templates, real-time threat detection, and customizable reporting, enhancing efficiency.
Sumo Logic Security offers robust threat intelligence, real-time observability, and seamless integrations, making it essential for SecOps teams.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
If we cannot find the data in other tools, like email security or NDR, we can fetch those logs in the Log Analytics platform of Sumo Logic.
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features.
 

Categories and Ranking

ManageEngine Log360
Ranking in Log Management
22nd
Ranking in Security Information and Event Management (SIEM)
20th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
User Entity Behavior Analytics (UEBA) (11th)
Sumo Logic Security
Ranking in Log Management
46th
Ranking in Security Information and Event Management (SIEM)
36th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (20th)
 

Mindshare comparison

As of June 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ManageEngine Log360 is 1.8%, up from 1.8% compared to the previous year. The mindshare of Sumo Logic Security is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Md Abdul Hakim - PeerSpot reviewer
Integration capabilities impress while room for improvement exists in cloud compatibility
1. Enhanced Cloud Integration Current Gap: Log360 lacks native integration with Microsoft Intune and cloud-based Active Directory (Azure AD), limiting visibility for organizations transitioning to hybrid or fully cloud environments. Requested Improvements: Direct Intune Log Collection: Ability to ingest and correlate logs from Intune-managed devices to monitor compliance, device health, and security policies. Azure AD Deep Integration: Support for Azure AD audit logs, conditional access events, and identity protection alerts to provide end-to-end visibility. Cloud Workload Monitoring: Extend coverage to SaaS applications (e.g., Microsoft 365, AWS, GCP) for unified threat detection. Why It Matters: Many clients have migrated from on-prem AD to cloud-first setups this year. Without cloud-native log collection, critical security events (e.g., rogue Intune policies or Azure AD breaches) go unmonitored. 2. Improved Automation and Response Current Gap: Limited automated remediation (e.g., auto-isolating compromised devices) forces manual intervention. Requested Features: Playbook Automation: Pre-built workflows to auto-resolve common issues (e.g., disabling users after brute-force attacks). SOAR Integration: APIs to connect with SIEM/SOAR platforms (e.g., Splunk, Palo Alto Cortex) for escalated threat response.
WilsonAitan - PeerSpot reviewer
Offers a single dashboard with customizable features and a cost-effective pricing structure
Sumo Logic Security offers a single dashboard and customization, which are the most valuable features. Additionally, it has a cost-effective structure because it is based on data storage and the number of scans, rather than uploading data. This cost model impacts the customers positively by offering a more straightforward pricing structure.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
8%
Healthcare Company
7%
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
The pricing structure for Sumo Logic Security is based on two elements: data storage and the number of scans. This makes it more cost-effective because other solutions often include a third element...
What needs improvement with Sumo Logic Security?
In terms of improvement, feedback indicates there is a need for a local data center in my country. This is crucial to sell to the government and financial sectors as they require data retention wit...
 

Overview

 

Sample Customers

First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Information Not Available
Find out what your peers are saying about ManageEngine Log360 vs. Sumo Logic Security and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.