ManageEngine IT360 and ThousandEyes are competing products in the network monitoring and management sector. ThousandEyes appears to have the advantage due to its advanced features compared to IT360, which is more favorable in terms of pricing.
Features: ManageEngine IT360 offers extensive network monitoring capabilities, comprehensive dashboards, and strong on-premise solutions. ThousandEyes provides internet performance monitoring, digital experience tracking, and global performance insights.
Room for Improvement: ManageEngine IT360 could improve its global performance insights, digital experience tracking, and remote assistance capabilities. ThousandEyes can enhance its local support, customization options, and reduce initial complexity for new users.
Ease of Deployment and Customer Service: ManageEngine IT360 is known for straightforward deployment and robust local support. ThousandEyes, using a SaaS deployment model, allows rapid start-up with minimal infrastructure, supported by global service coverage and effective remote assistance.
Pricing and ROI: ManageEngine IT360 provides budget-friendly options for quicker ROI with basic network management solutions. Though ThousandEyes has higher upfront costs, its advanced capabilities and comprehensive coverage justify significant long-term value for enterprises with complex monitoring needs.
| Product | Mindshare (%) |
|---|---|
| ThousandEyes | 2.0% |
| ManageEngine IT360 | 0.4% |
| Other | 97.6% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 16 |
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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