ManageEngine IT360 vs Samanage comparison

ManageEngine and SolarWinds are both solutions in the IT Asset Management category. ManageEngine is ranked #34, while SolarWinds is ranked #14 with an average rating of 8.0. ManageEngine holds a 0.2% mindshare in IAM, compared to SolarWinds’s 1.3% mindshare. Additionally, 100% of ManageEngine users are willing to recommend the solution, compared to 100% of SolarWinds users who would recommend it.

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

60 Views
51 Comparison Views

100% willing to recommend

Samanage

Read 3 Samanage reviews

286 Views
188 Comparison Views

100% willing to recommend

ManageEngine IT360

Samanage

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Samanage and ManageEngine IT360 are competing IT management solutions. Samanage is favored for cost-effectiveness, while ManageEngine IT360 is valued for comprehensive features.

Features: Samanage offers intuitive asset management, incident tracking, and user-friendly navigation. ManageEngine IT360 provides robust monitoring, advanced analytics, and deep customization options.

Ease of Deployment and Customer Service: Samanage has a simple cloud-based deployment and strong support. ManageEngine IT360 requires more complex deployment but offers extensive documentation and support to ease the process.

Pricing and ROI: Samanage features a lower initial cost, supporting high ROI through efficiency. ManageEngine IT360 requires more investment but justifies costs with powerful features, targeting larger enterprises.

To learn more, read our detailed ManageEngine IT360 vs. Samanage Report (Updated: April 2025).

Buyer's Guide

ManageEngine IT360 vs. Samanage

April 2025

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine IT360

Ranking in IT Asset Management

34th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Network Monitoring Software (105th), IT Infrastructure Monitoring (75th)

Samanage

Ranking in IT Asset Management

14th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (21st), IT Service Management (ITSM) (19th), License Management (12th)

Mindshare comparison

As of May 2025, in the IT Asset Management category, the mindshare of ManageEngine IT360 is 0.2%, down from 0.4% compared to the previous year. The mindshare of Samanage is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management

Featured Reviews

Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Moldir Shynggys

Application Security Analyst at a tech services company with 51-200 employees

Great filtering feature and a good analytics dashboard

Samanage is our ticketing system and users email us with their issues which we're then able to prioritize. We are customers of Samanage The best feature of Samanage is filtering. It also allows us to create a solution for recurring issues. It's like having a stack overflow in the company. I like…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"It is easy to identify and collect information from all of the nodes on the network."

"The technical support is good."

"The solution has a great filtering feature."

"The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it."

Cons

"The product could use more intelligence, automation and general availability of product information."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"We would like to have support for integration with ServiceDesk."

"The system shuts down about once a month which is frustrating."

"The setting up process is not quite easy. It's quite difficult."

Pricing and Cost Advice

Information not available

"It is expensive."

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Top Industries

By visitors reading reviews

No data available

Construction Company

14%

Manufacturing Company

10%

Financial Services Firm

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Samanage?

The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it.

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What needs improvement with Samanage?

We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate o...

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What is your primary use case for Samanage?

I use it for incident recording based on your inventory.

See all answers

Comparisons

Ixia Network Packet Brokers vs ManageEngine IT360

Compared 55% of the time

Gigamon Deep Observability Pipeline vs ManageEngine IT360

Compared 45% of the time

More ManageEngine IT360 Competitors

ServiceNow vs Samanage

Compared 83% of the time

SolarWinds Service Desk vs Samanage

Compared 17% of the time

More Samanage Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

April 2025

Download ManageEngine IT360 product report

Buyer's Guide

Help Desk Software

April 2025

Download Samanage product report

Also Known As

IT360

No data available

Overview

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

"Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "

SolarWinds

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator

Buyer's Guide

ManageEngine IT360 vs. Samanage

April 2025

Free Report: ManageEngine IT360 vs. Samanage

Find out what your peers are saying about ManageEngine IT360 vs. Samanage and other solutions. Updated: April 2025.

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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.