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ManageEngine IT360 vs Pulseway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
85th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (24th), IT Infrastructure Monitoring (71st)
Pulseway
Ranking in Network Monitoring Software
77th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Server Monitoring (28th), Remote Monitoring and Management (RMM) (17th)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.6%, up from 0.2% compared to the previous year. The mindshare of Pulseway is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Pulseway0.7%
ManageEngine IT3600.6%
Other98.7%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
reviewer2132892 - PeerSpot reviewer
Owner at Hogan's Systems Consulting, LLC
Great notifications, a wide variety of features, and excellent monitoring capabilities
It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The monitoring capability is easy to use and it can be done without any training."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The technical support is good."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"It is easy to identify and collect information from all of the nodes on the network."
"Customer Service: Absolutely fantastic."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"So this solution allows for 24/7 support and is very handy."
"They provide a lot of features; it's good and easy software."
"It gives you remote control and has a mobile app."
"The setup is simple."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"It has made life a lot easier for the administrators."
"The solution has great workflow and server modules."
 

Cons

"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The GUI could be improved."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The product could use more intelligence, automation and general availability of product information."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"They have good technical support but it's not excellent."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"There are some bugs or glitches."
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Top Industries

By visitors reading reviews
Construction Company
28%
Comms Service Provider
17%
Manufacturing Company
8%
Computer Software Company
7%
Construction Company
13%
Outsourcing Company
10%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

IT360
No data available
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Dell, Canon, Siemens, Harvard University, Northwestern University
Find out what your peers are saying about ManageEngine IT360 vs. Pulseway and other solutions. Updated: September 2026.
915,383 professionals have used our research since 2012.