We performed a comparison between ManageEngine IT360 and PRTG Network Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."We can manage the entire system across the network and troubleshoot the pain points."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"The technical support seems to be quick, clever, and has a comprehensive knowledge base online, which is fantastic."
"It helps the entire organization become digitally enabled."
"The most valuable features of PRTG Network Monitor are bandwidth utilization, user-friendliness, all past report simple retrievals, and timeout features. Additionally, if the solution does go down it is simple to bring it back."
"I would boldly say that this is the most scalable network monitoring tool that I know of"
"It is a very stable solution. There are no bugs, glitches and we have not experienced any crashing."
"Technical support has been very helpful so far."
"It improves the status of my infrastructure, from networking devices to real-time machines."
"We have asked questions of their technical support and they have a very good response time."
"The Wi-Fi side needs improvement."
"The product could use more intelligence, automation and general availability of product information."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The scalability of this solution could improve as well as the automated provisioning of the infrastructure."
"PRTG Network Monitor needs to show bandwidth utilization in proper graphs. It isn't easy to learn."
"PRTG Network Monitor is okay to use, but you'll need some time to analyze the data. If it can automatically locate or identify the problem area, it would be more helpful to users."
"The solution could be better and faster when it comes to performance."
"Having a Unix implementation or Unix installation could be an improvement. Right now, it's based just on Windows, and that's a problem for some customers."
"The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch."
"It would be nice if it gave us alerts via Gmail or SMS message."
"The technical support could respond a little bit quicker."
Earn 20 points
ManageEngine IT360 is ranked 70th in IT Infrastructure Monitoring while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. ManageEngine IT360 is rated 8.4, while PRTG Network Monitor is rated 8.2. The top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". ManageEngine IT360 is most compared with StackPath Monitoring and eG Enterprise, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
