We performed a comparison between ManageEngine Applications Manager and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"ManageEngine Applications Manager's installation is pretty easy."
"The initial setup was straightforward, without complexity."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"I am impressed with the tool's reporting feature which is simple."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"The flexibility to develop and consolidate many solutions into one platform is great."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"The most valuable aspect lies in its utilization of predictive analytics to anticipate and prevent incidents within a window of twenty to thirty minutes."
"We have a lot of teams using Splunk and they would be blind without it."
"The solution has been stable."
"I find the episode review, glass tables, and correlation search features very useful."
"Lacks an SIEM solution which can be found in other products."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"The dashboards in the interface need a lot of work."
"I would like the solution to improve the ability to track services."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
"The cost of the license could be lower."
"It was an intimidating tool for us to jump into at the beginning."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
"We also faced challenges relating to UI development."
"The solution should integrate more features in NEAP."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
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ManageEngine Applications Manager is ranked 36th in Application Performance Monitoring (APM) and Observability with 15 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. ManageEngine Applications Manager is rated 7.6, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of ManageEngine Applications Manager writes "Though it is a useful tool for the modernization and monitoring of applications, it lacks in providing stability and scalability". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". ManageEngine Applications Manager is most compared with AppDynamics, Grafana, Dynatrace, SolarWinds Server and Application Monitor and Azure Monitor, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM. See our ManageEngine Applications Manager vs. Splunk ITSI (IT Service Intelligence) report.
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