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M-Files vs OpenText eDOCS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

M-Files
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Document Management Software (7th)
OpenText eDOCS
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Enterprise Content Management (20th)
 

Mindshare comparison

While both are Content Management solutions, they serve different purposes. M-Files is designed for Document Management Software and holds a mindshare of 9.2%, up 6.0% compared to last year.
OpenText eDOCS, on the other hand, focuses on Enterprise Content Management, holds 1.0% mindshare, down 1.5% since last year.
Document Management Software
Enterprise Content Management
 

Featured Reviews

LN
Good workflows, and it is easy to use with a dashboard that improves contract visibility
My advice for anybody who is looking into implementing this product is to do a pilot first. After you do your research, do an actual pilot before you commit because everyone has nuances and you might find out that it is not what you want, or that it doesn't really do what you think it's going to do. It is not the simplest product to use but because of the robustness of its feature set in the ability with the workflows, and the APIs, to do just about anything you can imagine with it, that's very valuable. I wish it was a little easier to use because we have to spend more time than I'd like with new users, teaching them how it works. We try to hide all that from them but the setup time to get everything the way we wanted was probably two months. That is two months in one resource working on it half time a week, but it just took a lot of work to get the metadata set up, to get the workflows set up, and to get all the documents added to the repository. Now we've got versioning and we know where everything's at, the dashboard is great, but don't assume when they tell you that you'll be up and running in two weeks, that that is the truth. It takes much longer than you think. I would rate this solution an eight out of ten.
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Top Industries

By visitors reading reviews
Educational Organization
13%
Computer Software Company
9%
Manufacturing Company
9%
Government
8%
Government
24%
Manufacturing Company
14%
Computer Software Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

 

Overview

 

Sample Customers

Crowe UK, Stearns Bank, Head Energy, OMV, TK Elevator
Office of General Counsel (OGC) for the City of Jacksonville, MMG, Fox Entertainment Group, Evans & Dixon, TerraLink
Find out what your peers are saying about DocuWare, OpenText, Hyland and others in Document Management Software. Updated: April 2025.
851,451 professionals have used our research since 2012.