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OpenText Documentum Content Management vs OpenText eDOCS Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
4th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
OpenText eDOCS Content Mana...
Ranking in Enterprise Content Management
21st
Average Rating
6.0
Reviews Sentiment
5.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 6.0%, down from 12.2% compared to the previous year. The mindshare of OpenText eDOCS Content Management is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Documentum Content Management6.0%
OpenText eDOCS Content Management1.4%
Other92.6%
Enterprise Content Management
 

Featured Reviews

FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.
BM
Information Technology Project Manager at PRASA
Compliance reporting has improved and document control is strong but workflows and access need work
We do not yet have workflow in OpenText eDOCS Content Management; it was my wish to implement workflows and all that, but we have not yet done so, as we are just using it as a document management system. We do have the metadata management feature in OpenText eDOCS Content Management, but not as well as I would have preferred it to be. Because of some organizational weaknesses, we know the mobile access capability in OpenText eDOCS Content Management is there, but it is not being used, and I think our biggest challenge is that we do not have someone solely responsible for enterprise content management. The challenge of it being managed or implemented on an ad hoc basis puts us at a disadvantage. I think OpenText eDOCS Content Management could be improved or enhanced by simplifying the implementation in the sense of modification or enhancements, and I do not know whether it is the issue of our service providers or all that; I think the pricing for modifications from our service providers makes it unpalatable, and because there are few of them, there is also the risk that it might be displaced by Microsoft SharePoint since the skill base for Microsoft SharePoint is wider and also more affordable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has reduced the amount of paper documents; reducing time and errors in the process."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"It is secure, we can store all of our documents in a central location, and we don't have any plans to change."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"The stability is very good, and sometimes we have connection issues with the DocBase Java Method Servers or DocBroker services because our project is about 400 megabytes and very big, but the designer works hard to resolve it."
"The most valuable features of this solution are the security, storage, and document search capability."
"In terms of scalability, Documentum is a very good product; it's scalable, flexible, and reliable."
"The most valuable feature is that the documents are kept secure."
"I think the security mechanisms in OpenText eDOCS Content Management, such as encryption and access controls, are very good in my opinion and suffice for our environment."
 

Cons

"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"Sometimes DocBroker cannot see the DocBase."
"The user interface can be improved. Searching for documents is complex and should be easier."
"The BPM side should be improved."
"I was not happy with the original configuration or setup because it was not easy to use, which is why, over the years, OpenText eDOCS Content Management struggled to make a presence in the organization, and people avoided it."
 

Pricing and Cost Advice

"The price is considered affordable now."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Energy/Utilities Company
8%
Government
15%
Manufacturing Company
15%
Legal Firm
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
No data available
 

Questions from the Community

What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
What needs improvement with OpenText eDOCS Content Management?
We do not yet have workflow in OpenText eDOCS Content Management; it was my wish to implement workflows and all that, but we have not yet done so, as we are just using it as a document management s...
What is your primary use case for OpenText eDOCS Content Management?
Our usual use case for OpenText eDOCS Content Management is for compliance, as we are a rail company that has to report to the rail regulator, and there are standard formats in which we have to rep...
What advice do you have for others considering OpenText eDOCS Content Management?
Overall, I would rate OpenText eDOCS Content Management at six based on my experience with the entirety of it; the reason for not giving it a ten is the human factor, both from the service provider...
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
No data available
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Office of General Counsel (OGC) for the City of Jacksonville, MMG, Fox Entertainment Group, Evans & Dixon, TerraLink
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: April 2026.
894,830 professionals have used our research since 2012.