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Lookout vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lookout
Ranking in Endpoint Detection and Response (EDR)
45th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
Secure Web Gateways (SWG) (26th), Mobile Data Protection (3rd), Cloud Access Security Brokers (CASB) (15th), Threat Intelligence Platforms (24th), Mobile Threat Defense (2nd), ZTNA as a Service (19th), ZTNA (15th), Secure Access Service Edge (SASE) (21st)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Lookout is 0.4%, up from 0.3% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

DB
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"We have not had any issues with bugs or breakdowns."
"I have had absolutely no problem with using this solution, it really works well."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation."
"The solution does all that we expect it to do."
"The solution is stable."
"The solution can scale well."
"I like Symantec EDR's device control and USB security features."
"The interface is quite easy to use."
 

Cons

"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The initial setup requires a little bit of experience with configuration."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"They do need to minimize the number of agents installed on a server."
"One potential area for improvement in Symantec EDR is the reporting engine."
"I would like to see better scanning capabilities."
"They need to improve their cloud presence."
"It would be nice to see more granular timeline analysis."
"Its UI could be more user-friendly."
"A significant deterioration in customer support."
 

Pricing and Cost Advice

"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"In terms of feature performance versus cost, they're a good value."
"It's a yearly subscription."
"Of late, because of the Broadcom purchase, its price has been increasing."
"We are satisfied with the pricing."
"The price is really high and it should be lower."
"It is an expensive solution."
"The product is cheap."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"The price is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
14%
Financial Services Firm
13%
University
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control. Specifically, the application contro...
 

Also Known As

CipherCloud
No data available
 

Overview

Find out what your peers are saying about Lookout vs. Symantec Endpoint Detection and Response and other solutions. Updated: June 2025.
859,533 professionals have used our research since 2012.