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Lookout vs Symantec Endpoint Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lookout
Ranking in Endpoint Detection and Response (EDR)
56th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Threat Intelligence Platforms (TIP) (31st), Mobile Threat Defense (3rd)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
30th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Lookout is 0.5%, up from 0.3% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Detection and Response0.6%
Lookout0.5%
Other98.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

DB
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…
YusufAhmed - PeerSpot reviewer
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have not had any issues with bugs or breakdowns."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"The solution can scale well."
"It is very simple to use."
"In Symantec, we have found that the most important feature is Application and Device Control."
"I have had absolutely no problem with using this solution, it really works well."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"IPS and the user interface are good features."
"The pricing is pretty reasonable."
 

Cons

"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The initial setup requires a little bit of experience with configuration."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The solution’s scalability and stability could be improved."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"Its UI could be more user-friendly."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"I would like to see better scanning capabilities."
"The interface is very complicated."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"It would be nice to see more granular timeline analysis."
 

Pricing and Cost Advice

"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"It's a yearly subscription."
"The price is really high and it should be lower."
"We have a yearly subscription, and the pricing is fair."
"The price is reasonable."
"The product is cheap."
"Of late, because of the Broadcom purchase, its price has been increasing."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"We pay around $100,000 for 5000 licenses every year."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
10%
Financial Services Firm
10%
Government
6%
Computer Software Company
10%
Manufacturing Company
9%
University
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec, it is very difficult to sell this product because they have a challenging partn...
 

Also Known As

CipherCloud
No data available
 

Overview

Find out what your peers are saying about Lookout vs. Symantec Endpoint Detection and Response and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.