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Lookout vs Symantec Endpoint Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Lookout
Ranking in Endpoint Detection and Response (EDR)
52nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Threat Intelligence Platforms (TIP) (27th), Mobile Threat Defense (3rd)
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
35th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of Lookout is 0.8%, up from 0.4% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
Symantec Endpoint Detection and Response0.7%
Lookout0.8%
Other94.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
DB
IT Manager at NHS Trust
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…
YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is easy to use and it is more up to date than our previous solution."
"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."
"Palo Alto is the core of the security infrastructure in the environment."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"The product's initial setup phase is very easy."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"From the Palo Alto side, whatever they buy, they integrate that really well into their integration suite, and that makes a massive difference."
"The protection offered by this product is good, as is the endpoint reporting."
"We have not had any issues with bugs or breakdowns."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"I would definitely recommend Symantec because the company provides great support from its engineers."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"The solution does its job with no issues."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"The solution is scalable."
"I recommend Symantec Endpoint Detection to anyone considering implementation of this solution."
"The security is good."
"The most valuable features of the solution are that it is easy to use and has good support."
 

Cons

"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"Basically, they don't provide customer support tools just to investigate the logs."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"I would like to see some additional features related to email protection included."
"The solution should enhance the ADR and reporting."
"A better pricing plan would make this product more competitive."
"As an improvement, I would like to see enhanced connection speeds."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The initial setup requires a little bit of experience with configuration."
"It would be beneficial to have more integration and compatibility with other platforms."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"The interface has many issues."
"The interface is very complicated."
"They do need to minimize the number of agents installed on a server."
"There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control."
"The solution can always be more stable and more secure."
"The technical support is very bad. It's been outsourced."
 

Pricing and Cost Advice

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The cost depends on your chosen license type, like Pro or other licenses."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"Very costly product."
"I don't recall what the cost was, but it wasn't really that expensive."
"I don't have any issues with the pricing. We are satisfied with the price."
"Its pricing is kind of in line with its competitors and everybody else out there."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"It is an expensive solution."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"The price is really high and it should be lower."
"We are satisfied with the pricing."
"We have a yearly subscription, and the pricing is fair."
"Of late, because of the Broadcom purchase, its price has been increasing."
"It's a yearly subscription."
"Symantec Endpoint Detection and Response is expensive."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
12%
Construction Company
10%
Financial Services Firm
9%
Government
8%
Outsourcing Company
12%
Financial Services Firm
12%
Comms Service Provider
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business2
Large Enterprise5
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
What is your primary use case for Lookout?
We use Lookout for mobile devices, such as phones.
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...
What is your primary use case for Symantec Endpoint Detection and Response?
Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CipherCloud
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Information Not Available
Find out what your peers are saying about Lookout vs. Symantec Endpoint Detection and Response and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.