Logz.io vs Rapid7 InsightOps comparison

Logz.io and Rapid7 are both solutions in the Log Management category. Logz.io is ranked #21 with an average rating of 8.4, while Rapid7 is ranked #26 with an average rating of 9.5. Logz.io holds a 0.4% mindshare in Log Management, compared to Rapid7’s 0.4% mindshare. Additionally, 90% of Logz.io users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

Logz.io

Read 8 Logz.io reviews

864 Views
605 Comparison Views

90% willing to recommend

Rapid7 InsightOps

Read 9 Rapid7 InsightOps reviews

658 Views
577 Comparison Views

100% willing to recommend

Logz.io

Rapid7 InsightOps

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Rapid7 InsightOps and Logz.io are competing in the log management and analytics market. Logz.io has the upper hand with superior features, particularly machine learning capabilities and real-time monitoring, despite Rapid7 InsightOps being favored for pricing and support.

Features: Rapid7 InsightOps offers intuitive workflows, extensive integration options, and straightforward analytics. Logz.io provides advanced machine learning capabilities, real-time monitoring, and enhanced data visualization.

Room for Improvement: Rapid7 InsightOps could improve its reporting capabilities, expand its integration options, and streamline its analytics tools. Logz.io's alert systems need enhancement, data management should be more streamlined, and user interface improvements could benefit usability.

Ease of Deployment and Customer Service: Rapid7 InsightOps features straightforward deployment and praised customer support that often feels personalized. Logz.io might require a more complex setup but offers comprehensive guides to ease the process.

Pricing and ROI: Rapid7 InsightOps has competitive pricing perceived as good value. Logz.io is higher in cost but justifies this through extensive features and long-term value, with ROI perceptions slightly favored due to its analytics capabilities.

To learn more, read our detailed Logz.io vs. Rapid7 InsightOps Report (Updated: April 2025).

Buyer's Guide

Logz.io vs. Rapid7 InsightOps

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Logz.io

Ranking in Log Management

21st

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (22nd)

Rapid7 InsightOps

Ranking in Log Management

26th

Average Rating

9.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Log Management category, the mindshare of Logz.io is 0.4%, down from 0.5% compared to the previous year. The mindshare of Rapid7 InsightOps is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

The solution is a consistent logging platform that provides excellent query mechanisms

We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.

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Karthick Selvam

Senior Software Engineer at Saama

A cloud solution to collect and analyse logs with timely support

We should understand the basic concepts of Rapid7 InsightOps. We are using Rapid7 InsightOps to collect and analyze data. We need to ensure that our environment is suitable before proceeding. The solution is user-friendly and support all environment like Linux, Windows, CentOS, etc. It is suitable for all. Overall, I rate the solution a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the product for log collection and monitoring."

"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."

"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."

"The query mechanism for response codes and application health is valuable."

"The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks."

"We use the tool to track the dev and production environment."

"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."

"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."

"The most valuable feature of Rapid7 InsightOps is the search functionality."

"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."

"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."

"It has the ability to alert and track logs from different sources."

"We can save logs as plain text."

Cons

"Capacity planning could be a little bit of a struggle."

"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two."

"The price can be cheaper and they should have better monitoring."

"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."

"The solution needs to expand its access control and make it accessible through API."

"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."

"The product needs improvement from a filtering perspective."

"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."

"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."

"The solution takes a little bit of time when we load the website for the first time."

"Improvement is needed in the dashboard of InsightOps, especially for less technical users."

"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."

"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."

Pricing and Cost Advice

"The product's pricing is cheaper than other solutions."

"The tool is an open source product."

"You pay for what you need, and that is a good model. They are also quite happy to talk to you about your uses and your use case. They will even go as far as suggesting things that you don't need to do in order to save you money. At one point, I was quite surprised at how cheap it could be if we wanted it to be or how much they would help us manage our costs."

"The product is a little expensive."

"At the time it was set up, we thought Logz.io was very reasonable for what we were getting in terms of how much time and hosting costs it was saving us, because you don't have to run the servers for it anymore."

"The product is cheap."

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Financial Services Firm

13%

Comms Service Provider

12%

Manufacturing Company

Computer Software Company

15%

Financial Services Firm

Energy/Utilities Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Logz.io?

The query mechanism for response codes and application health is valuable.

See all answers

What is your experience regarding pricing and costs for Logz.io?

The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.

See all answers

What needs improvement with Logz.io?

Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresh...

See all answers

What do you like most about Rapid7 InsightOps?

Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency.

See all answers

What needs improvement with Rapid7 InsightOps?

Improvement is needed in the dashboard of InsightOps, especially for less technical users. Currently, it lacks clear guidance on icons and features, making it confusing for those with limited exper...

See all answers

What is your primary use case for Rapid7 InsightOps?

Our clients use InsightOps for real-time monitoring of their IT environments.

See all answers

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Product Reports

Buyer's Guide

Logz.io

April 2025

Download Logz.io product report

Buyer's Guide

Log Management

April 2025

Download Rapid7 InsightOps product report

Also Known As

Logz

InsightOps, Logentries

Overview

Logz.io is a leading cloud-native observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers four products: Log Management built on ELK, Infrastructure Monitoring based on Prometheus, Distributed Tracing based on Jaeger, and an ELK-based Cloud SIEM. These are offered as fully managed, integrated cloud services designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively. Engineering driven companies like Siemens, Unity and ZipRecruiter use Logz.io to simplify monitoring and security workflows, increasing developer productivity, reducing time to resolve issues, and increasing the performance and security of their mission-critical applications.

Logz.io

Rapid7 InsightOps is the next evolution of the Logentries log management technology, combining cloud-based log centralization with IT asset search to make log management fast and easy.

As a cloud-based solution, InsightOps eliminates the need for managing and maintaining your log management technology. With a 5-minute setup, out-of-the-box analytics and visual search capabilities that eliminates the need to learn a new query language, InsightOps is the easiest log management solution available.

To start a free 30-day trial of InsightOps, visit rapid7.com/insightops

Rapid7

Sample Customers

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter

Trimble Navigation Limited

Buyer's Guide

Logz.io vs. Rapid7 InsightOps

April 2025

Free Report: Logz.io vs. Rapid7 InsightOps

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