Customer satisfaction scores before were around 60%, and now it has increased to over 75%; additionally, the uptime we had was below 99%, and now it stands at more than 99.5%, indicating we are performing much better.
Logz.io offers valuable query mechanisms for monitoring response codes and application health, with simple plug-and-play setup ensuring no performance issues. The proactive support team enhances onboarding and filter refinement, allowing teams to focus on business changes. While positively impacting customer satisfaction scores and uptimes, Logz.io must expand access control, improve filtering and documentation, offer better pricing, and address release management to prevent integration issues.
