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Logz.io pros and cons

Vendor: Logz.io

4.1 out of 5

8 reviews
90% willing to recommend

Pros & Cons summary

Logz.io offers proactive support during onboarding and quick log lookup, providing clear visualizations through Kibana, consistent log collection, and simple plug-and-play setup across environments. While Logz.io has reliable performance, improvements are desired in release management, alert granularity, access control, data retention, and pricing. Enhanced efficiency and a team always available to help refine filters and tweak dashboards make Logz.io a valuable tool for tech buyers.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Logz.io support team is proactive in onboarding, helping customers refine filters and tweak dashboards effectively.

Logz.io offers quick and easy access to logs, facilitating efficient testing and troubleshooting by eliminating the need to manually retrieve logs from servers.

Logz.io is utilized for both log collection and monitoring purposes.

Logz.io is simple to set up and has proven to be a reliable tool without any performance issues.

The query mechanism in Logz.io is valuable for checking response codes and tracking application health.

CONS

Logz.io needs to improve how it manages releases, as updates can break integrations.

There is a need for greater granularity on alerting to differentiate between tentative and major alerts.

Logz.io should expand its access control and make it accessible through API.

Data retention should be improved to be greater than seven days.

Logz.io's documentation needs improvement.

Logz.io Pros review quotes

RM

Technical Director at Mediatonic

May 4, 2021

It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want.

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AWS Technology Lead at a tech services company with 1,001-5,000 employees

Apr 12, 2021

The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive.

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

Dec 12, 2023

The query mechanism for response codes and application health is valuable.

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reviewer1556943

Production Engineer at a healthcare company with 51-200 employees

Apr 18, 2021

The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks.

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Freelance Software Engineer at Self-employed

Sep 21, 2023

InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general.

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AG

André Luiz Girol

Engineering Manager at MaisTODOS

May 4, 2024

The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues.

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Sanchit Srivastava

Senior Technical Lead at Ernst & Young

May 1, 2023

We use the tool to track the dev and production environment.

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Senior Software Engineer Research Development at a tech services company with 10,001+ employees

May 1, 2023

We use the product for log collection and monitoring.

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Logz.io Cons review quotes

RM

Technical Director at Mediatonic

May 4, 2021

I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two.

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AWS Technology Lead at a tech services company with 1,001-5,000 employees

Apr 12, 2021

I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back.

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

Dec 12, 2023

Capacity planning could be a little bit of a struggle.

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Free Report: Logz.io Reviews and More

Learn what your peers think about Logz.io. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.

849,686 professionals have used our research since 2012.

reviewer1556943

Production Engineer at a healthcare company with 51-200 employees

Apr 18, 2021

When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more.

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Freelance Software Engineer at Self-employed

Sep 21, 2023

The price can be cheaper and they should have better monitoring.

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AG

André Luiz Girol

Engineering Manager at MaisTODOS

May 4, 2024

The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well.

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Sanchit Srivastava

Senior Technical Lead at Ernst & Young

May 1, 2023

The product needs improvement from a filtering perspective.

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Senior Software Engineer Research Development at a tech services company with 10,001+ employees

May 1, 2023

The solution needs to expand its access control and make it accessible through API.

Read full review

Product Categories

Product Categories

Security Information and Event Management (SIEM)

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Product Categories

Product Categories

Security Information and Event Management (SIEM)

Popular Comparisons

Popular Comparisons

Wazuh vs Logz.io

Datadog vs Logz.io

Splunk Enterprise Security vs Logz.io

Elastic Security vs Logz.io

Graylog vs Logz.io

Grafana Loki vs Logz.io

syslog-ng vs Logz.io

Fortinet FortiAnalyzer vs Logz.io

Amazon CloudWatch vs Logz.io

Amazon OpenSearch Service vs Logz.io

Coralogix vs Logz.io

VMware Aria Operations for Logs vs Logz.io

Better Stack vs Logz.io

ManageEngine File Audit Plus vs Logz.io

See all alternatives

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