Logz.io vs OpenText Enterprise Security Manager comparison

Logz.io and OpenText are both solutions in the Security Information and Event Management (SIEM) category. Logz.io is ranked #37 with an average rating of 8.3, while OpenText is ranked #21 with an average rating of 7.0. Logz.io holds a 0.4% mindshare in SIEM, compared to OpenText’s 1.2% mindshare. Additionally, 90% of Logz.io users are willing to recommend the solution, compared to 88% of OpenText users who would recommend it.

Logz.io

Read 8 Logz.io reviews

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188 Comparison Views

90% willing to recommend

OpenText Enterprise Securit...

Read 97 OpenText Enterprise Security Manager reviews

2,376 Views
1,051 Comparison Views

88% willing to recommend

Logz.io

OpenText Enterprise Securit...

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Executive SummaryUpdated on Jun 19, 2025

OpenText Enterprise Security Manager and Logz.io compete in security management and log analysis. OpenText Enterprise Security Manager is strong in pricing and support, while Logz.io is notable for its advanced features that many find justify its cost.

Features: OpenText Enterprise Security Manager provides robust security and compliance monitoring tools, supports enterprise-level security processes, and offers efficient incident response tools. Logz.io emphasizes advanced log management with AI-driven insights, has extensive observability features, and integrates tightly with logging and metrics for thorough data analysis.

Room for Improvement: OpenText Enterprise Security Manager could improve by enhancing its AI capabilities, increasing integration options, and streamlining user experience. Logz.io could benefit from reducing upfront costs, enhancing support channels, and providing more user-friendly customization options for new users.

Ease of Deployment and Customer Service: OpenText Enterprise Security Manager offers efficient deployment with strong support channels, ensuring smooth integration. Logz.io provides a streamlined, cloud-based deployment model that simplifies setup, and its quick deployment process is highly regarded by users.

Pricing and ROI: OpenText Enterprise Security Manager presents competitive pricing with attractive licensing options, contributing to solid ROI. Logz.io, though initially more expensive, offers significant long-term value through enhanced analytics and insights, leading to a compelling ROI by optimizing efficiencies.

To learn more, read our detailed Logz.io vs. OpenText Enterprise Security Manager Report (Updated: June 2025).

Buyer's Guide

Logz.io vs. OpenText Enterprise Security Manager

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Logz.io

Ranking in Security Information and Event Management (SIEM)

37th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Log Management (35th)

OpenText Enterprise Securit...

Ranking in Security Information and Event Management (SIEM)

21st

Average Rating

7.8

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Logz.io is 0.4%, up from 0.3% compared to the previous year. The mindshare of OpenText Enterprise Security Manager is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

The solution is a consistent logging platform that provides excellent query mechanisms

We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.

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Gaurav Ranade

CTO at Rah Infotech Pvt Ltd

Excels at performing regression and correlation on the data

ArcSight is a legacy technology, and many customers want AI-powered technologies integrated with it. That hasn't been done yet, but ArcSight needs to catch up with the newer solutions and technologies available in the market. It can't just rely on the legacy technology from 2010 or 2012. You can't run that in 2024. It's a legacy technology with its own limitations. Customers often face issues that other software or newer solutions can resolve easily. That's the main challenge we face from customers right now. So, the only concerns are that AI needs to be integrated and scalability improved. Those are the main areas to be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."

"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."

"The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks."

"We use the product for log collection and monitoring."

"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."

"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."

"We use the tool to track the dev and production environment."

"The query mechanism for response codes and application health is valuable."

"I value the event correlation of this product."

"It is a very useful tool for intelligence building because it has many use cases and many rule sets."

"The tool sends an automated mail to all the operators, which makes it easy to share the information and reporting."

"Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log."

"I really like the correlation part and the way the logs are correlated. I have never faced issues with parsing in this product. I like the way it parses, and everything is so clear to me."

"It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems."

"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."

"This process has helped to improve our organization because we have centralized the intra-group security equipment logs."

More OpenText Enterprise Security Manager pros

Cons

"The price can be cheaper and they should have better monitoring."

"The product needs improvement from a filtering perspective."

"Capacity planning could be a little bit of a struggle."

"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two."

"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."

"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."

"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."

"The solution needs to expand its access control and make it accessible through API."

"We would like the ability to easily identify either unused resources or those that are being used sub-optimally."

"Deployment typology could be improved. Difficult to scale across all the different lines of businesses."

"Could benefit from a more modern interface."

"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."

"ArcSight ESM is lacking cloud scalable technology."

"Customer service and support is our biggest challenge."

"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."

"Micro Focus does not have a physical presence here in Pakistan, although IBM does."

More OpenText Enterprise Security Manager cons

Pricing and Cost Advice

"The product's pricing is cheaper than other solutions."

"The tool is an open source product."

"At the time it was set up, we thought Logz.io was very reasonable for what we were getting in terms of how much time and hosting costs it was saving us, because you don't have to run the servers for it anymore."

"You pay for what you need, and that is a good model. They are also quite happy to talk to you about your uses and your use case. They will even go as far as suggesting things that you don't need to do in order to save you money. At one point, I was quite surprised at how cheap it could be if we wanted it to be or how much they would help us manage our costs."

"The product is a little expensive."

"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."

"The pricing model is expensive compared to open-source alternatives."

"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."

"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."

"The product licenses are inexpensive."

"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."

"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."

"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."

More OpenText Enterprise Security Manager pricing and cost advice

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Comparison Review

Vinod Shankar

Manager, Enterprise Risk Consulting at Deloitte & Touche

Jun 28, 2015

Qradar vs. ArcSight

Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

13%

Comms Service Provider

12%

Manufacturing Company

Financial Services Firm

19%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Logz.io?

The query mechanism for response codes and application health is valuable.

See all answers

What is your experience regarding pricing and costs for Logz.io?

The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.

See all answers

What needs improvement with Logz.io?

Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresh...

See all answers

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?

In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...

See all answers

What do you like most about ArcSight Enterprise Security Manager (ESM)?

We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.

See all answers

What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?

ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.

See all answers

Comparisons

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Compared 19% of the time

Coralogix vs Logz.io

Compared 16% of the time

Grafana Loki vs Logz.io

Compared 16% of the time

Amazon OpenSearch Service vs Logz.io

Compared 13% of the time

Splunk Enterprise Security vs Logz.io

Compared 12% of the time

More Logz.io Competitors

Trellix ESM vs OpenText Enterprise Security Manager

Compared 22% of the time

Splunk Enterprise Security vs OpenText Enterprise Security Manager

Compared 14% of the time

Elastic Security vs OpenText Enterprise Security Manager

Compared 9% of the time

Google Chronicle Suite vs OpenText Enterprise Security Manager

Compared 6% of the time

IBM Security QRadar vs OpenText Enterprise Security Manager

Compared 6% of the time

More OpenText Enterprise Security Manager Competitors

Product Reports

Buyer's Guide

Logz.io

June 2025

Download Logz.io product report

Buyer's Guide

OpenText Enterprise Security Manager

June 2025

OpenText Enterprise Security Manager report

Download OpenText Enterprise Security Manager product report

Also Known As

Logz

Micro Focus ArcSight, HPE ArcSight, ArcSight

Overview

Logz.io is a leading cloud-native observability platform that enables engineers to use the best open source tools in the market without the complexity of operating, managing, and scaling them. Logz.io offers four products: Log Management built on ELK, Infrastructure Monitoring based on Prometheus, Distributed Tracing based on Jaeger, and an ELK-based Cloud SIEM. These are offered as fully managed, integrated cloud services designed to help engineers monitor, troubleshoot and secure their distributed cloud workloads more effectively. Engineering driven companies like Siemens, Unity and ZipRecruiter use Logz.io to simplify monitoring and security workflows, increasing developer productivity, reducing time to resolve issues, and increasing the performance and security of their mission-critical applications.

Logz.io

OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.

OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.

What are the key features of OpenText Enterprise Security Manager?

Event Correlation Engine: Real-time threat detection with advanced correlation capabilities.
Scalability: Adapts to enterprise-level demands and complex security needs.
Integration: Seamlessly integrates with multiple platforms and third-party tools.
Customizable Dashboards: Tailored views and active lists enhance user experience.
Advanced Alerting: Provides timely incident response and security alerts.

Why should users look for reviews when evaluating OpenText Enterprise Security Manager?

Timely Incident Responses: Fast alerting and action against threats.
User-Friendly Experience: Customizable dashboards simplify monitoring tasks.
Comprehensive Security Management: Integrated log management and threat detection across domains.
Adaptability and Scalability: Supports both on-premises and cloud deployments.

In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.

OpenText

Sample Customers

Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.

Buyer's Guide

Logz.io vs. OpenText Enterprise Security Manager

June 2025

Free Report: Logz.io vs. OpenText Enterprise Security Manager

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