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LogRhythm UEBA [EOL] vs Netsurion comparison

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Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
LogRhythm UEBA [EOL]
Average Rating
7.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Netsurion
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (21st), Security Information and Event Management (SIEM) (48th), SOC as a Service (7th), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (42nd)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Venda E - PeerSpot reviewer
Cloud Option Engineer at a tech vendor with 10,001+ employees
Behavior analytics has improved insider threat detection and reduces false positives for our team
The best features LogRhythm UEBA [EOL] offers are its behavioral balancing, baselining, risk scoring, and correlation with SIEM events, and what stands out most is risk scoring, which gives clear visibility into which user behaviors are genuinely risky and helps our team to focus on the highest priority threats without drowning in noise. Risk scoring helps us to quickly identify which users' activity needs immediate attention by clearly ranking threats based on impact and likelihood; it changes our day-to-day operations by reducing time spent on low-risk alerts and allowing the team to prioritize investigations and response actions more effectively and consistently. LogRhythm UEBA [EOL] has positively impacted our organization by improving our ability to detect insider threats and compromised accounts earlier, resulting in better security visibility, reduced false positives, and faster investigations and response times, which helped the team operate more effectively with greater confidence. I observed a noticeable reduction in false positive alert volume, which shortened the investigation time per incident, improving the mean time to detect and respond, and helping identify high-risk user activities earlier, which prevented potential security incidents from escalating.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR by Palo Alto Networks should be a stable solution."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"I've found the solution to be highly scalable for enterprises."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"The most valuable for us is the correlation feature."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"Cortex XDR by Palo Alto Networks has changed the way my security team detects, investigates, and responds to threats, as we are able to see the files, unwanted files, unsecured files, and unauthorized files, so we are quarantining them."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"The capability of pinpointing specific cyber incidents is a valuable feature for us."
"LogRhythm UEBA [EOL] has positively impacted our organization by improving our ability to detect insider threats and compromised accounts earlier, resulting in better security visibility, reduced false positives, and faster investigations and response times, which helped the team operate more effectively with greater confidence."
"The solution's most valuable features are the graphical user interface and the reporting."
"LogRhythm UEBA’s best feature is the dashboard. It provides several graphs, charts, and event logs."
"It is easy to monitor users and that is how the solution is adding value to our firm."
"Licensing is on a yearly basis, and it's not expensive compared to its competitors."
"Overall, this is a really good product and I recommend it."
"It has a lot of features. It has file integration monitoring."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."
"Having this in place gives us the ability to see what's going on, on a daily basis, on all of our systems across the enterprise."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
"The managed service is great value which saves you a full-time employee on your staff by being able to outsource it to EventTracker to review all the logs and cull through the data to make recommendations and identify threats, then how to remediate them."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"Of all the products and vendors that we've used, I've never had a more positive experience with a support team than with EventTracker's support team."
 

Cons

"There are some default policies which sometimes affect our applications and cause them to run around."
"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"This is a very costly product."
"We would also like to have advanced tech protection and email scanning."
"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"It would be good to have a better way to search for a file within the UI."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"Cortex XDR by Palo Alto Networks could improve its user interface, which is more complicated compared to competitors such as SentinelOne."
"The UI could be improved a little bit."
"The on-premises LogRhythm is not very scalable. When considering packets per second or the MPS needed for additional logs such as web application logs, scalability is usually found in cloud products."
"The product should improve its dashboards. Splunk has neat dashboards. Additionally, we would like to enhance the use cases provided by LogRhythm as its use case library is not as extensive as other tools. Its machine-learning capabilities need to improve when compared to other solutions. It lacks risk quantification in a single, transparent view for individuals such as CSOs."
"We're now exploring the cloud version but unfortunately we've found that they are lagging in that space."
"It should have better mitigation with other solutions and be tightly integrated with other solutions. It has to be improved."
"In general, if something needs to be improved in the algorithm, it would be the dashboards."
"LogRhythm UEBA [EOL] could be improved with more flexible tuning options and clearer model transparency to better understand why certain behaviors are flagged; enhanced integrations with additional data sources and more intuitive dashboards would also help improve usability and investigation efficiency."
"Better dashboarding. At the moment, the dashboard only has an hour."
"Using Netsurion has not meant we have consolidated cybersecurity technologies."
"Netsurion's SOC can be a bit too aggressive at times."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"With version 8, there are quite a few things; the query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
 

Pricing and Cost Advice

"It's about $55 per license on a yearly basis."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"I don't recall what the cost was, but it wasn't really that expensive."
"This is an expensive solution."
"The tool's price is moderate."
"This is an expensive solution."
"I don't have any issues with the pricing. We are satisfied with the price."
"Its pricing is kind of in line with its competitors and everybody else out there."
"It is quite a budget-friendly product."
"I rate the product's pricing a three out of ten. However, the cloud version is expensive. You need to hire professional services for deployment and migrations, which can be expensive."
"Licensing is on a yearly basis. It's not expensive compared to its competitors."
"The pricing is nice when compared to other products in the industry."
"As LogRhythm UEBA is pretty expensive, I'd give its pricing a seven out of ten."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Retailer
11%
Outsourcing Company
10%
Comms Service Provider
10%
Construction Company
10%
Outsourcing Company
19%
Construction Company
12%
Performing Arts
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

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What needs improvement with LogRhythm UserXDR?
In general, if something needs to be improved in the algorithm, it would be the dashboards. The dashboards with solut...
What is your primary use case for LogRhythm UserXDR?
I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine learnin...
What advice do you have for others considering LogRhythm UserXDR?
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
LogRhythm UserXDR, LogRhythm Enterprise UEBA
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about SentinelOne, TrendAI, Wazuh and others in Extended Detection and Response (XDR). Updated: September 2026.
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