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LogRhythm UEBA [EOL] vs Netsurion comparison

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Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
LogRhythm UEBA [EOL]
Average Rating
7.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Netsurion
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (21st), Security Information and Event Management (SIEM) (50th), SOC as a Service (9th), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (46th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Venda E - PeerSpot reviewer
Cloud Option Engineer at a tech vendor with 10,001+ employees
Behavior analytics has improved insider threat detection and reduces false positives for our team
The best features LogRhythm UEBA [EOL] offers are its behavioral balancing, baselining, risk scoring, and correlation with SIEM events, and what stands out most is risk scoring, which gives clear visibility into which user behaviors are genuinely risky and helps our team to focus on the highest priority threats without drowning in noise. Risk scoring helps us to quickly identify which users' activity needs immediate attention by clearly ranking threats based on impact and likelihood; it changes our day-to-day operations by reducing time spent on low-risk alerts and allowing the team to prioritize investigations and response actions more effectively and consistently. LogRhythm UEBA [EOL] has positively impacted our organization by improving our ability to detect insider threats and compromised accounts earlier, resulting in better security visibility, reduced false positives, and faster investigations and response times, which helped the team operate more effectively with greater confidence. I observed a noticeable reduction in false positive alert volume, which shortened the investigation time per incident, improving the mean time to detect and respond, and helping identify high-risk user activities earlier, which prevented potential security incidents from escalating.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"Traps pays for itself within the first 16 months of a three-year subscription."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"Cortex XDR by Palo Alto Networks has given us better endpoint visibility and richer investigation context, allowing us to identify suspicious activity, understand the attack path, and contain potential threats much faster than before."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for."
"The product has an intuitive dashboard."
"Overall, this is a really good product and I recommend it."
"LogRhythm UEBA’s best feature is the dashboard. It provides several graphs, charts, and event logs."
"The solution's most valuable features are the graphical user interface and the reporting."
"Licensing is on a yearly basis, and it's not expensive compared to its competitors."
"I definitely think that it's good at finding things automatically, versus trying to define it."
"The most valuable features are file activity monitoring and registry activity monitoring."
"It is easy to monitor users and that is how the solution is adding value to our firm."
"It has a lot of features. It has file integration monitoring."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"The managed service is great value which saves you a full-time employee on your staff by being able to outsource it to EventTracker to review all the logs and cull through the data to make recommendations and identify threats, then how to remediate them."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"With the managed component, we get that personal attention and that consistent team to deal with, and to some extent, it's like they're part of our IT team."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"Expediting incident response is really great."
 

Cons

"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"If Palo Alto reduces the pricing slightly for their products, it would make them more scalable in markets such as India and globally for cybersecurity."
"It'll help if customization was easier."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"I think Cortex XDR by Palo Alto Networks could be improved by having tiered pricing by device, especially since we have not covered mobile devices because the cost is very high."
"The search feature needs to be improved."
"Better dashboarding. At the moment, the dashboard only has an hour."
"It would be helpful if there were more guidance provided for integrating with unsupported devices."
"What needs improvement in LogRhythm UEBA is the pricing. Here in Asia, for example, in Sri Lanka, pricing is the primary concern, and this is the only area for improvement I see in the product."
"The on-premises LogRhythm is not very scalable. When considering packets per second or the MPS needed for additional logs such as web application logs, scalability is usually found in cloud products."
"LogRhythm UEBA [EOL] could be improved with more flexible tuning options and clearer model transparency to better understand why certain behaviors are flagged; enhanced integrations with additional data sources and more intuitive dashboards would also help improve usability and investigation efficiency."
"We're now exploring the cloud version but unfortunately we've found that they are lagging in that space."
"The cloud version is lacking and not up to par."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"The EventTracker support said, "We do have that." However, that wasn't necessarily the case. It was primarily an eight to five type of thing."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
"With version 8, there are quite a few things; the query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
 

Pricing and Cost Advice

"The price of the solution is high for the license and in general."
"It has reasonable pricing for the use cases it provides to the company."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"The price was fine."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"I am using the Community edition."
"It is quite a budget-friendly product."
"The pricing is nice when compared to other products in the industry."
"Licensing is on a yearly basis. It's not expensive compared to its competitors."
"As LogRhythm UEBA is pretty expensive, I'd give its pricing a seven out of ten."
"I rate the product's pricing a three out of ten. However, the cloud version is expensive. You need to hire professional services for deployment and migrations, which can be expensive."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"Our pricing for Netsurion last year was US $52,000 per year."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
12%
Retailer
11%
Outsourcing Company
10%
Construction Company
10%
Outsourcing Company
19%
Construction Company
11%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

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Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with LogRhythm UserXDR?
In general, if something needs to be improved in the algorithm, it would be the dashboards. The dashboards with solut...
What is your primary use case for LogRhythm UserXDR?
I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine learnin...
What advice do you have for others considering LogRhythm UserXDR?
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
LogRhythm UserXDR, LogRhythm Enterprise UEBA
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
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