LogMeIn Central vs TeamViewer Remote Management comparison

GoTo and TeamViewer are both solutions in the Remote Monitoring and Management (RMM) category. GoTo is ranked #8 with an average rating of 10.0, while TeamViewer is ranked #3 with an average rating of 8.3. GoTo holds a 4.1% mindshare in RMM, compared to TeamViewer’s 3.5% mindshare. Additionally, 100% of GoTo users are willing to recommend the solution, compared to 87% of TeamViewer users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

664 Views
397 Comparison Views

100% willing to recommend

TeamViewer Remote Management

Read 33 TeamViewer Remote Management reviews

594 Views
218 Comparison Views

87% willing to recommend

LogMeIn Central

TeamViewer Remote Management

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 2, 2025

LogMeIn Central and TeamViewer Remote Management compete in the remote IT management category. LogMeIn Central often leads in customer service and cost-effectiveness, while TeamViewer Remote Management boasts comprehensive features making it a robust solution.

Features: LogMeIn Central includes strong security measures, remote environment management, and excellent control options, which benefit businesses seeking protection. On the other hand, TeamViewer Remote Management offers cross-platform functionality, integration versatility, and advanced connectivity solutions, appealing to organizations focusing on comprehensive feature sets.

Room for Improvement: LogMeIn Central could enhance integration capabilities, add more cross-platform support, and streamline the initial setup process. TeamViewer Remote Management could improve its customer support, simplify the user interface, and offer more competitive pricing.

Ease of Deployment and Customer Service: LogMeIn Central is recognized for straightforward deployment and excellent customer service, ensuring minimal disruption. Conversely, TeamViewer Remote Management offers flexible deployment with a requirement for more setup efforts but delivers extensive platform support, appealing to tech-savvy users.

Pricing and ROI: LogMeIn Central is praised for being cost-effective, offering competitive rates suitable for budget-conscious enterprises. TeamViewer Remote Management, while priced higher, justifies its cost with extensive features that can provide a high ROI if used to their full potential. The decision often depends on balancing budget constraints with a demand for richer features.

To learn more, read our detailed LogMeIn Central vs. TeamViewer Remote Management Report (Updated: June 2025).

Buyer's Guide

LogMeIn Central vs. TeamViewer Remote Management

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Ranking in Remote Monitoring and Management (RMM)

8th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer Remote Management

Ranking in Remote Monitoring and Management (RMM)

3rd

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of LogMeIn Central is 4.1%, down from 4.8% compared to the previous year. The mindshare of TeamViewer Remote Management is 3.5%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Babawale Awojinrin

IT Operations Manager at Healthplus limited

Allows the incorporation of systems and integration of remote systems

The initial setup is straightforward and requires three to five minutes. It starts with determining the PC's architecture (64-bit or 32-bit), leading the user to know which version to download. Additionally, there are a number of factors that need to be considered like the number of technical users for remote access, the number of remote locations, and storage requirements. These factors will guide the user license purchase. We should always factor in costs, and there's potential for offering more accessible pricing, especially in markets like Africa and developing countries, given their business environment. On the other hand, there have been challenges stemming from the transition; the previous owners used a free tool like NGINX for remote operations. Transitioning to a paid remote tool is driven by security and enhanced features.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have called for help to their technical support, and they have been extremely helpful."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."

"It allows you to transfer along with many other functions."

"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."

"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."

"The ability to manipulate and do things to the computer and file manager, then boot to safe mode, and see what is going on and track alerts. I use it all."

"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."

More LogMeIn Central pros

"The stability seems to be pretty good so far."

"Transferring files and viewing data work well with TeamViewer Remote Management."

"What I like about TeamViewer Remote Management is the chat feature on the dashboard, which is very useful. The solution also has a meeting feature, but I don't use that. The remote feature and other features of TeamViewer Remote Management also work fine, so it's a good solution."

"It's easy to use and maintain."

"I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable."

"We use the product to communicate."

"The initial setup of TeamViewer Remote Management is very simple."

More TeamViewer Remote Management pros

Cons

"They should provide intermediate device limit options for the users."

"The solution is expensive as hell."

"It is easy to get locked out, which is something that needs to be improved."

"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."

"I do not like the antivirus."

"There are some screens that are just ugly and difficult to manipulate."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"Sometimes it just fails to load."

More LogMeIn Central cons

"I would like to see better pricing, more customization, and increased automation."

"The compatibility needs improvement in TeamViewer Remote Management because there's some incompatibility in some versions of the solution. Some solutions require the higher-performing version of TeamViewer Remote Management. Otherwise, there's incompatibility. The security provided by TeamViewer Remote Management in terms of data transfer also needs improvement. I'd like to see more features in the next release of TeamViewer Remote Management because it's still lacking in features. It would also be good for TeamViewer Remote Management to have a built-in remoting program similar to what Itarian has."

"There could be stable connectivity for the product’s current technology."

"The solution’s stability could be improved."

"I would rate the stability a seven out of ten because every application gets bugs. So, there are some instances where it might be buggy and hanging."

"The solution is a bit expensive. It could be cheaper."

"The main issue with the solution is the stability problem arising from network issues."

"Integration with other tools would be great."

More TeamViewer Remote Management cons

Pricing and Cost Advice

"The solution's price is reasonable."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"Pricing is a little on the expensive side, compared to what TeamViewer has offered."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"The price is a little high but it's competitive. The licensing process is fairly easy."

More LogMeIn Central pricing and cost advice

"I have used the free version of the solution."

"There are no charges to be paid for the solution since I use it for personal use."

"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."

"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."

"My company uses the free version of TeamViewer Remote Management."

"Users need to pay a yearly license for TeamViewer Remote Management."

"It is a licensed product."

"The solution's license is expensive."

More TeamViewer Remote Management pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Manufacturing Company

University

Financial Services Firm

14%

Computer Software Company

11%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about LogMeIn Central?

It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for LogMeIn Central?

The solution's price is reasonable.

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What needs improvement with LogMeIn Central?

They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.

See all answers

What do you like most about TeamViewer Remote Management?

The fact that it's user-friendly and it has a chat option. These are my two favorite features.

See all answers

What advice do you have for others considering TeamViewer Remote Management?

Overall, I would rate the solution an eight out of ten. This is a great tool for remote access and communication since it's very reliable.

See all answers

What is your experience regarding pricing and costs for TeamViewer Remote Management?

The solution's license is expensive.

See all answers

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Compared 28% of the time

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Compared 26% of the time

Azure Bastion vs TeamViewer Remote Management

Compared 25% of the time

Kaseya VSA vs TeamViewer Remote Management

Compared 22% of the time

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Product Reports

Buyer's Guide

LogMeIn Central

June 2025

Download LogMeIn Central product report

Buyer's Guide

TeamViewer Remote Management

May 2025

Download TeamViewer Remote Management product report

Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Enhance your TeamViewer experience and take your IT management to the next level. TeamViewer Remote Management provides you with an integrated RMM solutions that will allow you to gain a high degree of visibility into your IT infrastructure. Monitor business critical aspects of your IT, centralize important device information without relying on end-user input, detect and patch software vulnerabilities, and protect your devices against external threats and human error – Completely integrated in to your TeamViewer environment.

TeamViewer

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Carey Paul Honda

Buyer's Guide

LogMeIn Central vs. TeamViewer Remote Management

June 2025

Free Report: LogMeIn Central vs. TeamViewer Remote Management

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