We performed a comparison between LogMeIn Central and TeamViewer Remote Management based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."Using the product, we provide a quicker response when supporting customers."
"Unattended remote assistance."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"I have called for help to their technical support, and they have been extremely helpful."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"The initial setup was very easy."
"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."
"One of the most valuable features has been that it's a remote tool. I think this is a particularly good tool, and it's user-friendly."
"The user interface is fine."
"We use the product to communicate."
"It's considered a trusted application."
"TeamViewer Remote Management is very easy and very good for remote work."
"There are some great features."
"I like the possibility of using this software across different operating systems and clouds, such as AWS or Azure Cloud, while being able to efficiently transfer files and run the data."
"The initial setup of TeamViewer Remote Management is very simple."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"I do not like the antivirus."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"Our clients are having issues with printing."
"Do not use the technical support."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"Sometimes it just fails to load."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"I'm not sure if the security is ideal. They could work to improve it."
"There could be stable connectivity for the product’s current technology."
"If there were a way for users to do access reporting, that would be an ideal addition to the product."
"I don't like having so many updates."
"I have contacted customer service and support a couple of times, but it was not good."
"I would rate the stability a seven out of ten because every application gets bugs. So, there are some instances where it might be buggy and hanging."
"Maybe TeamViewer could be improved with more scalability."
"I would like to see better pricing, more customization, and increased automation."
LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while TeamViewer Remote Management is ranked 3rd in Remote Monitoring and Management (RMM) with 33 reviews. LogMeIn Central is rated 8.6, while TeamViewer Remote Management is rated 8.4. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of TeamViewer Remote Management writes "Highly stable and scalable solution". LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, LogMeIn Rescue and Atera, whereas TeamViewer Remote Management is most compared with Azure Bastion, NinjaOne, Datto Remote Monitoring and Management and Kaseya VSA.
See our list of best Remote Monitoring and Management (RMM) vendors.
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