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Logicworks vs Microsoft Azure comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Logicworks
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Public Cloud Infrastructure Managed Service Providers (23rd)
Microsoft Azure
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st), PaaS Clouds (1st)
 

Mindshare comparison

Logicworks and Microsoft Azure aren’t in the same category and serve different purposes. Logicworks is designed for Public Cloud Infrastructure Managed Service Providers and holds a mindshare of 2.5%.
Microsoft Azure, on the other hand, focuses on Infrastructure as a Service Clouds (IaaS), holds 8.6% mindshare, down 17.9% since last year.
Public Cloud Infrastructure Managed Service Providers Mindshare Distribution
ProductMindshare (%)
Logicworks2.5%
Capgemini Cloud Choice10.5%
Accenture Cloud & Infrastructure Managed Services7.9%
Other79.1%
Public Cloud Infrastructure Managed Service Providers
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.6%
Amazon AWS15.1%
Akamai Connected Cloud (Linode)7.8%
Other68.5%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

it_user631422 - PeerSpot reviewer
Co Founder at a venture capital & private equity firm with 51-200 employees
They deployed and maintained our cloud infrastructure.
There should be the improved ability to speak directly to resources over the phone, rather than just through tickets and emails. Logicworks provides DevOps-as-a-Service functionality and is not really a software solution. My only issue with them is that it is difficult to talk to anyone live, as they manage all their service tickets through emails or their ticket portal. Perhaps, an enhancement that could be a button on the portal which could connect you via a web conference with the resource assigned to the ticket, would be helpful.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stable environments, outsourcing of IT allowing us to keep very light headcount for the DevOps are the most valuable features of this solution."
"In terms of computer resource management and reduced cost, it is very, very effective, and in large environments, it gives you a lot of flexibility to provide different services, like disaster recovery and business continuity with simple and great options because you don't have to spend a lot of time for maintenance, upgrades, and security."
"The most valuable feature of Microsoft Azure is the Area feature. Additionally, the SQL Server DB as a serverless pool is useful, storage-wide external tables are helpful, and PolyBase is very good at reading external data. The capacity of Synapse to analyze in analytics is very good and it supports a range of data."
"The most valuable features are the interface and customizability."
"Microsoft Azure has proven to be beneficial for our organization due to its quick deployment capabilities. Setting up virtual machines or any required infrastructure is fast."
"When configured and planned well, I think it's a very good product."
"I would advise others to start moving everything to the cloud because it is cheaper, flexible, and scalable."
"The initial setup is straightforward and the deployment can be completed within short time, and now we can deploy most components and services within a day or two."
"I come from the DBA side so for me it's the easy maintenance; backups are very easy as well."
 

Cons

"My only issue with them is that it is difficult to talk to anyone live, as they manage all their service tickets through emails or their ticket portal."
"Navigating the frequent changes in the interface has been a challenge, requiring effort to keep up with updates. Options or features that were once located in one window may unexpectedly move to another, making it hard to stay current with the changes."
"Price could always be cheaper. Its licensing and usage aren't always cheap."
"More integration with other platforms is what I would like included in the next release for this solution."
"The solution could be easier to use. However, when comparing it to AWS it is a bit easier."
"I would like to see more automation and AI with the cloud to help the clients understand more about their clients, their history data, and their predictive analytics. This would help them better manage their clients."
"Improvements need to be made with respect to the availability of third-party services."
"The free support is bad, but the paid versions have better support, i.e., more you pay, the better the support."
"Technical support could be better. They need to be more responsive."
 

Pricing and Cost Advice

Information not available
"The cost structure is like most cloud-based services. The solution could be cheaper, it is always better to be cheaper."
"The price of the solution could be reduced. There should be a loyalty cost reduction model. If customers have been using the service year after year they should receive a discount."
"It's a very expensive machine and I would like for them to improve the price. There are smaller sized competitors who offer cheaper prices."
"The pricing model is subscription-based and it's not an expensive solution."
"The product is expensive."
"As of now, there are no monthly or yearly subscription fees."
"The pricing is fine."
"There is a monthly fee you need to pay for the use of Microsoft Azure."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Financial Services Firm
11%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

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Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Orion Health, MLS, Time Inc
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.