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Logicworks vs Microsoft Azure comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Logicworks
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Public Cloud Infrastructure Managed Service Providers (23rd)
Microsoft Azure
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
324
Ranking in other categories
Infrastructure as a Service Clouds (IaaS) (1st), PaaS Clouds (1st)
 

Mindshare comparison

Logicworks and Microsoft Azure aren’t in the same category and serve different purposes. Logicworks is designed for Public Cloud Infrastructure Managed Service Providers and holds a mindshare of 2.6%, up 0.4% compared to last year.
Microsoft Azure, on the other hand, focuses on Infrastructure as a Service Clouds (IaaS), holds 8.7% mindshare, down 17.3% since last year.
Public Cloud Infrastructure Managed Service Providers Mindshare Distribution
ProductMindshare (%)
Logicworks2.6%
Capgemini Cloud Choice10.5%
Accenture Cloud & Infrastructure Managed Services8.1%
Other78.8%
Public Cloud Infrastructure Managed Service Providers
Infrastructure as a Service Clouds (IaaS) Mindshare Distribution
ProductMindshare (%)
Microsoft Azure8.7%
Amazon AWS15.0%
Akamai Connected Cloud (Linode)7.6%
Other68.7%
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

it_user631422 - PeerSpot reviewer
Co Founder at a venture capital & private equity firm with 51-200 employees
They deployed and maintained our cloud infrastructure.
There should be the improved ability to speak directly to resources over the phone, rather than just through tickets and emails. Logicworks provides DevOps-as-a-Service functionality and is not really a software solution. My only issue with them is that it is difficult to talk to anyone live, as they manage all their service tickets through emails or their ticket portal. Perhaps, an enhancement that could be a button on the portal which could connect you via a web conference with the resource assigned to the ticket, would be helpful.
Syed Abid  - PeerSpot reviewer
Snr. Infrastructure Architect (Data Centre) at LogicEra
Versatile integrations and reliable customer satisfaction elevate cloud service experience
For Microsoft Azure improvement, they need to enhance their support system. The first level of support should be improved in terms of quality and response time. They need more technical support at the first level, as there are currently only one or two technical people among five to ten staff members at this level. They should ensure that the first level support is more technical because we normally provide services to technical users ourselves. When an issue arises, it usually escalates to the second or third level. When facing first level support, they may have limited knowledge and only collect screenshots to forward to their seniors. They should ensure that the first level support is aligned with L2 and L3 to better assist us, especially since we mention in the ticket that our issues are related to specific problems and require that sort of support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stable environments, outsourcing of IT allowing us to keep very light headcount for the DevOps are the most valuable features of this solution."
"Microsoft Azure continue to expand its Platform as a Service value and has set itself apart from other cloud providers that are focused on the IaaS world."
"The most valuable feature is cloud-based storage."
"Azure is definitely the best for me; I am more productive because I understand the tech architecture better."
"The support is responsive and dedicated to SMEs."
"All development and pre-production scenarios are now under pay as you go, and are not open all the time, in that way we’re saving a lot of resources, money and we gain fast flexibility to grant new capabilities, computing power, and PoC scenarios."
"The portal makes it easier to work with the solution."
"With the Azure solution, you can get more value from your cloud investment no matter what your future goals are. It depends on your level of familiarity with the cloud you are using or with your computing. Azure helps you with every stage of the cloud."
"The elasticity within the cloud is great for clients to complete their pre-determined goals."
 

Cons

"My only issue with them is that it is difficult to talk to anyone live, as they manage all their service tickets through emails or their ticket portal."
"However, we've had issues with Databricks auto-scaling, where it sometimes spun up more clusters than needed, incurring extra costs."
"Getting support is very painful because tickets get assigned to different countries."
"Pricing is very difficult to guesstimate."
"From the perspective of a user who has a partnership relationship with Microsoft, I would want Microsoft Azure to provide some credits that can be used to test and validate Microsoft’s different solutions since it is an area where the product lacks."
"I would say an improvement could be allowing for more external, third-party tools. However, I think that's their vision, how they develop the product."
"It should have a better hybrid-cloud central analysis. Their support service also needs to be improved."
"Azure could be made more user-friendly."
"The support subscription models need improvement."
 

Pricing and Cost Advice

Information not available
"With every cloud solution, you have to know what you need and the cost can be fine. The price can be a little bit high depending on how you manage your costs, but overall it's still a bit cheaper than an on-premise solution but with the advantage of flexibility. You're always up to date with the software, you only need to use it. You no longer have to be concerned with the on-premise physical security. We do not need to create a data center, it's more convenient for us."
"The solution's licensing costs are yearly."
"The licensing is pay per usage, so it can be both monthly and yearly."
"Licensing fees are paid monthly."
"Its price can be cheaper. Price is always an issue. We pay around $10,000 per month for all resources."
"Price is good and many free features available"
"The price of Microsoft Azure is reasonable."
"Customers need to purchase additional services because of the complexity of it."
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Comparison Review

it_user8586 - PeerSpot reviewer
Engineer at a tech consulting company with 51-200 employees
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Financial Services Firm
11%
Construction Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise54
Large Enterprise153
 

Questions from the Community

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Also Known As

No data available
Windows Azure, Azure, MS Azure
 

Overview

 

Sample Customers

Orion Health, MLS, Time Inc
BMW, Toyota, easyJet, NBC Sports, HarperCollins, Aviva, TalkTalk Business, Avanade, and Telenor.