LiveAssurance vs WhatsUp Gold comparison

BlueCat and Progress Software are both solutions in the IT Infrastructure Monitoring category. BlueCat is ranked #35 with an average rating of 9.0, while Progress Software is ranked #29 with an average rating of 8.7. BlueCat holds a 0.4% mindshare in IM, compared to Progress Software’s 1.6% mindshare. Additionally, 100% of BlueCat users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

LiveAssurance

Read 3 LiveAssurance reviews

585 Views
562 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

3,998 Views
1,639 Comparison Views

85% willing to recommend

LiveAssurance

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 27, 2025

WhatsUp Gold and LiveAssurance compete in the network monitoring and management category. WhatsUp Gold seems to have an upper hand with its robust network visibility and customization options, especially in comprehensive network infrastructure management.

Features: WhatsUp Gold includes extensive network monitoring with real-time alerts, deep infrastructure insights, and customization options. LiveAssurance offers dynamic reporting and integrated communication channels focused on prompt issue resolution.

Ease of Deployment and Customer Service: WhatsUp Gold provides straightforward on-premise and cloud deployment options, supported by a responsive support team focusing on technical guidance. LiveAssurance features a cloud-centric model for smooth integration with tailored support channels for swift issue resolution.

Pricing and ROI: WhatsUp Gold requires a higher upfront investment, delivering substantial ROI through comprehensive monitoring and reduced downtime. LiveAssurance has competitive pricing, aligning with businesses prioritizing cost-effective customer support, providing a cost-efficient model emphasizing service optimization.

To learn more, read our detailed LiveAssurance vs. WhatsUp Gold Report (Updated: January 2026).

Buyer's Guide

LiveAssurance vs. WhatsUp Gold

January 2026

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Helped 880,685 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LiveAssurance

Ranking in IT Infrastructure Monitoring

35th

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in IT Infrastructure Monitoring

29th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (29th), Network Monitoring Software (30th), Server Monitoring (16th), Configuration Management (19th), Log Management (31st), Cloud Monitoring Software (24th), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of LiveAssurance is 0.4%, up from 0.1% compared to the previous year. The mindshare of WhatsUp Gold is 1.6%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
WhatsUp Gold	1.6%
LiveAssurance	0.4%
Other	98.0%

IT Infrastructure Monitoring

Featured Reviews

Bob Stiles

Cyber Security Architect Engineer at a financial services firm with 5,001-10,000 employees

Offers proactive issue detection through customized alerts enhances troubleshooting

We saw the benefits of BlueCat Infrastructure Assurance immediately after we deployed it. The enhanced analytics dashboard helps us prioritize troubleshooting. BlueCat Infrastructure Assurance detects potential issues and anomalies before they occur, provided we have set our thresholds. Without defined thresholds, the system may still identify problems, but we will only be alerted after the event. This proactive approach helps prevent issues rather than simply reacting to them. It provides diagnostic information to help with remediation. BlueCat Infrastructure Assurance significantly enhances our company's network stability by preventing outages. With over a hundred firewalls integrated into the system, it provides comprehensive monitoring and control, effectively minimizing potential downtime. BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BlueCat's solution has been instrumental in maintaining a highly reliable network environment, and its value in preventing disruptions is immeasurable."

"Thanks to BlueCat, we have not experienced any downtime in the past two years."

"BlueCat Infrastructure Assurance provides excellent analytic capabilities for early problem detection, offering beneficial diagnostic information and actionable remediation steps."

"BlueCat Infrastructure Assurance's most valuable feature is its ability to analyze integrity and perform interrogations, providing alerts based on configurable thresholds."

"The most valuable aspects of BlueCat Infrastructure Assurance are remote commands, a core functionality for us, and automated remediation options."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"The most valuable feature is the auto-discovery function."

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

"The documentation is very good."

"WhatsUp Gold is very easy to deploy."

"The product is reasonably priced."

"This is a good, stable network monitoring solution for devices."

More WhatsUp Gold pros

Cons

"Considering that some of our junior engineers have limited coding expertise, incorporating features that assist in query construction or provide clear textual translations of code would be valuable."

"BlueCat Infrastructure Assurance does not support all network security devices."

"We would greatly benefit from expanded BlueCat integrations, particularly through a robust API ingestion system that allows for custom integrations with other systems. Ideally, this would include a user-friendly message queue system that facilitates communication between BlueCat and any external system via APIs."

"BlueCat Infrastructure Assurance does not support all network security devices."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"I might like to see a better interface in the future."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"The interface needs some work."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"You have to invest a few days to become an expert in this solution."

More WhatsUp Gold cons

Pricing and Cost Advice

"BlueCat Infrastructure Assurance meets our budget requirements."

"The pricing for BlueCat Infrastructure Assurance is fairly comparable."

"BlueCat Infrastructure Assurance is reasonably priced."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"Pricing is reasonable compared to other products."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The most valuable feature is the cost compared to other solutions."

"There is a license needed to use WhatsUp Gold."

"This is a well priced solution."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

12%

Manufacturing Company

12%

Government

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for BlueCat Infrastructure Assurance (BCIA)?

BlueCat Infrastructure Assurance is reasonably priced.

See all answers

What needs improvement with BlueCat Infrastructure Assurance (BCIA)?

BlueCat Infrastructure Assurance does not support all network security devices. We currently use BlueCat Infrastructure Assurance on-premises, but it lacks the AI capabilities that are becoming inc...

See all answers

What is your primary use case for BlueCat Infrastructure Assurance (BCIA)?

My organization comprises a financial institution and a technology company. BlueCat Infrastructure Assurance, an internal service, helps accurately pinpoint issues within our systems.

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

Comparisons

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Product Reports

Buyer's Guide

LiveAssurance

January 2026

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Buyer's Guide

WhatsUp Gold

December 2025

Download WhatsUp Gold product report

Also Known As

Indeni

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Overview

LiveAssurance offers a comprehensive platform designed to enhance efficiency and decision-making through its advanced capabilities.

LiveAssurance provides an integrated approach to streamline operations with real-time data analytics and robust security features. Its scalability and ease of integration make it a versatile choice for enhancing operational productivity.

What are the key features of LiveAssurance?

Real-Time Data Analytics: Delivers insights to improve decision-making with up-to-date data.
Advanced Security: Protects sensitive information with industry-standard security measures.
Seamless Integration: Easily integrates with existing systems for smooth operation.
User-Friendly Interface: Simplifies navigation and use without extensive training.

What benefits or ROI can users find in reviews of LiveAssurance?

Increased Efficiency: Users report enhanced productivity with streamlined processes.
Cost Savings: Reduction in operational costs due to automation and optimization.
Improved Decision Making: Access to real-time analytics aids strategic planning.
Enhanced Security: Ensures data protection and compliance, reducing risks.

Industries like finance and healthcare implement LiveAssurance to manage complex data environments effectively; finance benefits from advanced analytics for risk assessment, while healthcare leverages security features for patient data protection, driving better outcomes and compliance.

BlueCat

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

MasterCard, Bloomberg, Comcast, Office Depot, O'Reilly Auto Parts, Prudential, Wyndham Worldwide, iRobot, Leumi, Pelephone, Sheetz, Travelex

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

LiveAssurance vs. WhatsUp Gold

January 2026

Free Report: LiveAssurance vs. WhatsUp Gold

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