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IxChariot vs LinkRunner comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IxChariot
Ranking in Network Troubleshooting
13th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
LinkRunner
Ranking in Network Troubleshooting
5th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Troubleshooting category, the mindshare of IxChariot is 3.9%, down from 5.1% compared to the previous year. The mindshare of LinkRunner is 5.8%, down from 15.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
LinkRunner5.8%
IxChariot3.9%
Other90.3%
Network Troubleshooting
 

Featured Reviews

Venkat Lkmula - PeerSpot reviewer
Tech spesialist at INT tech services
A vast solution with user-friendly features and reasonable pricing
It is very scalable. You can easily increase the payers in the license activation. If you have any issues, the IxChariot host system can be rebooted. We currently have about 100 setups in our lab. Out of those 100 setups, around 90 are being used. So overall, 90% of the setups use a minimum of 10 paces where we test the range versus rate. In addition, we are building up several test bits, which will increase the usage. No maintenance is required for this solution unless the host system has a problem. Once IxChariot is installed, it automatically updates if you set it to auto-update.
Jesse_B - PeerSpot reviewer
Manager of networks and infrastructure at a government with 5,001-10,000 employees
Impressive ease of use, gives comprehensive results in seconds, and saves a lot of time and resources
I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources. Its ease of use is very impressive. LinkRunner allows me to have my technicians run tests that are normally too complex and require a network specialist. AutoTest works with just one click. AutoTest does a lot of testing that would normally require a network specialist to log in to a switch and check out VLAN based on a port. My technicians don't have to log in to the switch anymore. They can just do AutoTest and information is provided online. So, I no longer have to send a specialist. I can have my technician run these very complex tests. It saves me on resources, time, and site visits. When it comes to troubleshooting, based on my experience, it has given very useful and very helpful information, especially for my field technicians. It has reduced my visits and the amount of presence because it gives a very comprehensive report on your network tests. It tests multiple variables and multiple parameters and gives a very informative report that makes it easy to pinpoint what is the root cause. There are many tools in this one solution. It's basically a bunch of toolkits or tool sets in one device, which makes it very powerful testing equipment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Active testing of network infrastructure with a central server and an easy-to-use GUI, automatic test endpoint registration, and predefined scenarios for real-world traffic including many VoIP types makes this solution very powerful for our environment."
"Implementing IxChariot is very easy and user-friendly."
"I've found the VLAN test feature to be most valuable. That's because not many devices do VLAN tests. Normally, I have to send a center technician to check a line and see if it's alive. If it's working, then I have to send a network technician out to log into a switch and see which port it's on and on which VLAN that port is. That's two persons and two separate visits. This device does all of this in a matter of seconds, and that has saved me a lot of time, troubleshooting, and resources."
"The LLDP decoding is better than on some of the other devices that we've used. Specifically, it goes beyond the minimum of the LLDP data to decode, and it shows the LLDP port descriptions. That makes it vastly simpler to identify which port you're connecting to on a switch that's patched back to some other building, rather than having to figure out an SNMP index or something else."
"I like that LinkRunner is an all-in-one device with a touchscreen interface. You don't have to pair it with a phone or anything else to get the full functionality. The built-in tests are one of the most significant advantages. It will pull an IP, ping the gateway, ping out to the intra, and report everything on the screen. It will tell you when a test completes or fails and why."
"You want more information and reduce time troubleshooting? This device is an all-in-one solution for troubleshooting network connectivity issues."
"The AutoTest feature makes it easy for you on both ends. It's an excellent feature, especially if you're by yourself. You plug one end in and you hit AutoTest. It sits and waits for you to plug in the other end and it starts testing."
"The solution's ability to simplify network validation and configuration of copper and fiber Ethernet networks is very useful to me. Otherwise, I’m guessing. Having a tool that I can trust doesn't solve all problems, but for the problems it solves, I can trust that it has told me “yes” or “no.” I would rate it highly for that."
"In terms of documenting ad hoc additions and other changes to wired ethernet connections, this product is very good. It keeps the information in the cloud and I have the ability to name it. This makes it very nice and easy to see."
"The auto-test feature is vital and does 90 percent of what I need on its own. It's fast and I can get there in just a few clicks. It does a good job and tells me everything I need to know. LinkRunner works pretty quickly and always seems to be accurate."
 

Cons

"Automatization of multiple test scenarios is now only possible from the API."
"The graphical user interface needs to be improved."
"The cost of this device is very expensive, especially with the NetAlly Care on top of the costs."
"It is a great tool, but in the long-term, they can make its processor more powerful to do more functions. They can upgrade the hardware to make it run faster and more efficiently from the process point of view. That'll be beneficial because the technology is evolving and the network traffic is going higher and higher. We have to leverage better spec products to handle the traffic load."
"It is very expensive."
"I would like the ability to save screenshots for the switch and cable test."
"They should allow firmware updates even if you don't have an AllyCare contract. I'm in a situation right now where they've released firmware for bug fixes, but we cannot access those, which makes the device almost useless. You almost want to just throw it out the window because they're not supporting their product unless you have an AllyCare contract."
"It runs tests quickly, but it takes a while to boot up. It's somewhat disappointing that LinkRunner takes some time to turn on. When I arrive in the space, I usually spend the first two minutes waiting."
"This is my second unit. I had issues with the first one, it just wouldn't turn on."
"It's a bit bulky."
 

Pricing and Cost Advice

Information not available
"The cost of this device is very expensive, especially with the NetAlly Care on top of the costs. It is not for personal use and would be very expensive for smaller businesses."
"It's an expensive device. Don't expect it to be cheap. But the pricing is good. It certainly seemed in line with anything else I was looking at at the time."
"The price was fine. You pay for the unit, and there are no licensing or maintenance fees."
"We... decided to go with NetAlly for the price and the bang for the buck."
"I didn't have to buy it, but if I was going to have my choice, I wouldn't buy it just because of the price point. It works pretty well to do one thing. For the cost, it is definitely not worth it. There are other products out there that can do the same thing for probably 70% less. I am not aware of any additional costs."
"I would buy another one if I had a chance but they're too expensive. If they made it a bit cheaper, I think a lot of network engineers and network administrators would immediately jump onto it."
"Compared to another company's product, LinkRunner is cheaper, but it's still about $1,000 too expensive, considering that the operating system is a free operating system. The OS has just been tweaked to give you a graphical interface. I don't think it's priced right."
"It's reasonably priced in my market. It provides good value for money. The device is competitively priced as compared to other solutions. It gives you a lot of functionality and saves you a lot of time and resources. I see it as a good buy and good value for money. I stand for it."
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Top Industries

By visitors reading reviews
University
12%
Manufacturing Company
11%
Construction Company
9%
Outsourcing Company
9%
Manufacturing Company
14%
University
10%
Healthcare Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise8
Large Enterprise7
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Philips Healthcare, HCA Healthcare, University of South Dakota, Memorial Hermann, Baltimore County Public Schools, Aaramrak.
Find out what your peers are saying about IxChariot vs. LinkRunner and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.