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LevelBlue USM Anywhere vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LevelBlue USM Anywhere
Ranking in Log Management
27th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Security Information and Event Management (SIEM) (26th), Endpoint Detection and Response (EDR) (33rd), Compliance Management (12th)
WhatsUp Gold
Ranking in Log Management
41st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (44th), Network Monitoring Software (25th), Server Monitoring (18th), IT Infrastructure Monitoring (23rd), Configuration Management (22nd), Cloud Monitoring Software (27th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of November 2026, in the Log Management category, the mindshare of LevelBlue USM Anywhere is 1.6%, up from 0.5% compared to the previous year. The mindshare of WhatsUp Gold is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
LevelBlue USM Anywhere1.6%
WhatsUp Gold0.9%
Other97.5%
Log Management
 

Featured Reviews

Kris Nawani - PeerSpot reviewer
Co-Founder/Director at Bangkok MSP Company Limited
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Undoubtedly having all security core technology under one roof, as provided by the all-in-one USM solution from AlienVault, is a big advantage for day-to-day business security operations."
"Pricing was a very important consideration and lower than the other SIEM solutions evaluated."
"The dashboards are very descriptive and contain just the right amount of information. The activity alarms and events contain a plethora of data that is very descriptive and useful."
"Customer service was very responsive and support was excellent."
"On any given day I could give you a different answer regarding the most valuable features of the product. The feature that is most important is the fact that it has a lot of features, that it's not just a log collection and correlation system, that it has a lot of other components built in. The bundle of features is really the killer feature."
"AlienVault USM Anywhere provides us with SIEM, at a low price-point and with a great array of functionality."
"The most valuable feature in AT&T AlienVault USM is the reporting."
"AlienVault gives us greater visibility into our security and tells us what we need to address."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The documentation is very good."
"The new version has a lot of improved features."
"It is stable."
"In terms of pricing, I'd say that the pricing is nice and the product is good."
"We primarily use the solution to check the state of the network, monitoring thousands of devices and all of the internal network, and it is the first tool we use to see the state of the network for real-time monitoring."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"We've been using it for many years and we use it typically for early warning, as it notifies customers of problems prior to failure."
 

Cons

"The way it identifies systems can use some improvement. It has a hard time differentiating between versions of Windows."
"The GUI needs to improve because it's not user-friendly."
"ROI has not yet been measured."
"It is a lot of work to get the software configured and set up properly."
"Product stability: The biggest issue we have seen with the product is its poor stability. Every version upgrade is a nightmare."
"The reporting could do with some improvements for example the vulnerability report only tells you what vulnerabilities are open and lists them but there is no indication of how old they are at a glance and what vulnerabilities have been closed since the previous scans."
"I would not recommend anyone to use it. I rate ATT AlienVault USM a one out of ten."
"In emergency cases, it is difficult to reach them."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."
"Sometimes it's a little bit slow."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
 

Pricing and Cost Advice

"We checked out several competitors. For what it can do and the cost, it was the best option!"
"It's saved security costs."
"Pricing is very competitive with other products and you get much more functionality from AlienVault."
"The price of this solution is reasonable, which is one of the reasons why we selected it over other solutions."
"AlienVault is certainly not nearly as expensive as Splunk or QRadar. It's decently priced, but I don't have the exact figure."
"AT&T AlienVault USM is an expensive solution and we pay for the license and the support separately. We paid for the license and support for three years."
"The ROI is quite good."
"The pricing is a good value. The key thing is that for the new product, the licensing of it, is subscription-based and it's based on data. Clients need to be really careful when thinking about that, because odds are they're going to need to put a lot more data into it than what they initially estimate, which is going to drive their subscription costs up."
"This is a well priced solution."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The price of WhatsUp Gold is good."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"Pricing is reasonable compared to other products."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The pricing can be on the expensive side when considering competing products."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Construction Company
16%
Comms Service Provider
9%
Manufacturing Company
9%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise29
Large Enterprise25
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
What is your primary use case for AT&T AlienVault USM?
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools.
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Also Known As

AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
No data available
 

Overview

 

Sample Customers

Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about LevelBlue USM Anywhere vs. WhatsUp Gold and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.