Kore.ai vs Wiz comparison

Kore.ai and Wiz are both solutions in the AI Security category. Kore.ai is ranked #7 with an average rating of 7.9, while Wiz is ranked #4 with an average rating of 8.6. Kore.ai holds a 0.5% mindshare in AAS, compared to Wiz’s 1.9% mindshare. Additionally, 93% of Kore.ai users are willing to recommend the solution, compared to 97% of Wiz users who would recommend it.

Kore.ai

Read 15 Kore.ai reviews

2,675 Views
615 Comparison Views

93% willing to recommend

Wiz

Read 49 Wiz reviews

33,806 Views
5,409 Comparison Views

97% willing to recommend

Kore.ai

Wiz

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Kore.ai and Wiz based on real PeerSpot user reviews.

Find out in this report how the two AI Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Kore.ai vs. Wiz Report (Updated: June 2026).

Buyer's Guide

Kore.ai vs. Wiz

June 2026

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Helped 902,894 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kore.ai

Ranking in AI Security

7th

Average Rating

7.8

Number of Reviews

Ranking in other categories

AI Agent Builders (7th), AI Customer Experience Personalization (5th), AI Customer Support (2nd), AI IT Support (7th)

Wiz

Ranking in AI Security

4th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Vulnerability Management (1st), Container Security (1st), Cloud Workload Protection Platforms (CWPP) (2nd), Cloud Security Posture Management (CSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (1st), Data Security Posture Management (DSPM) (1st), Compliance Management (1st), Cloud Detection and Response (CDR) (1st)

Mindshare comparison

As of July 2026, in the AI Security category, the mindshare of Kore.ai is 0.5%. The mindshare of Wiz is 1.9%, down from 36.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AI Security Mindshare Distribution
Product	Mindshare (%)
Wiz	1.9%
Kore.ai	0.5%
Other	97.6%

AI Security

Featured Reviews

Judin Augustin

Associate Data Scientist at Guide House

Automation has reduced large call centers and provides real-time outbound support for patients

Kore.ai is a low-code platform, and you do not necessarily have to be an expert in artificial intelligence or generative AI to use this platform. However, if you have that experience, it will be a valuable add-on. The main advantage is that it has almost every kind of plugin available to use, whether for live agents or if you want to use it as a call center. You have real-time capabilities and the most useful plugins available, with almost every kind of model available with configurations. We can configure the ML models and train them. The platform is very user-friendly with explanatory features and a great UI. One significant feature is the live testing platform with Kore.ai. When you are creating a workflow, you have an interactive, real-time testing platform that reflects every change you make. This makes it easy to debug errors or add new features. Additionally, Kore.ai has many different tools and platforms that cater to different needs, whether for a call center, normal workflow, or machine learning workflow, which is really useful. Because of Kore.ai, it was much easier than creating something manually. A low-code platform always helps, and when that platform has this much capability, it provides far more value than manual development. It was particularly helpful for our team that we could create a POC and get that project into production. Kore.ai helped our team build a generative AI outbound calling chatbot, and it truly helped our customers. If you have a hospital with a thousand employees in a call center, you might consider outsourcing. However, with Kore.ai's outbound calling capabilities, you can eliminate the outsourcing part. You do not need a thousand call center employees. You can accomplish this through automation with just one or two employees if people need to switch to agents. This represented a significant cost reduction.

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Peter Whelan

CISO at a computer software company with 1,001-5,000 employees

Improved our security posture thanks to comprehensive visibility

I have contacted Wiz technical support frequently. The support is excellent. We contact via an in-application portal. We can see the support cases we personally open, and also the cases that other people have opened from our company. I appreciate that feature. Generally, support gets back to us within a few days with a good answer. There was one fellow in particular who has been knocking it out of the park. He is a great support person to deal with. We are happy with the support experience. If I were to put Wiz support on a scale from one to ten, I would give them a ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Kore.ai has positively impacted my organization, as it saved a lot of time in implementation and the proof of concept was very fast to implement and easy to develop."

"Kore.ai helps in operational efficiency and faster time-to-market, which is development velocity."

"Kore.ai has positively impacted my organization because we are implementors, and I would say that approximately 80% of our income comes from developed projects with Kore.ai."

"Kore.ai has positively impacted my organization by being a big money saver because before having our chatbot, the use case was that every time some of our customers needed help, they used to call a number."

"The positive impacts we have seen include expected reductions in average handle time, which is typically around 40 to 50 percent for any BFSI industry use case."

"Compared to other tools, Kore.ai provides a well-organized chatbot experience that others do not offer."

"Kore.ai offers many valuable features, particularly its extensive array of connectors, allowing easy integration with various ERP systems and the straightforward implementation of webhooks and APIs."

"It impacted my organization by helping us move into being AI-native, and it helped a lot to show other clients that we have worked in AI."

More Kore.ai pros

"Wiz has significantly reduced alert fatigue in our organization by grouping together elements that form toxic combinations, allowing us to quickly identify and remediate critical issues instead of chasing isolated alerts from multiple tools."

"Wiz is very effective and very advanced compared to other solutions."

"The UI is what I appreciate most about Wiz; the interface is really easy and not clunky."

"The security baseline and vulnerability assessments is the valuable feature."

"A valuable feature is that Wiz helps in identifying vulnerabilities."

"Wiz has positively impacted my organization by stopping security incidents, giving us full visibility in our cloud environments, and providing us with the confidence that we can use the tool not just for security but also for operations tooling, DevOps, code scanning, and all of the above."

"Wiz has helped me consolidate some tools, as it is not just doing the job of the security tool alone, and we do not need to invest in multiple tools because all aspects such as infrastructure, application, vulnerabilities, and the regular security scoring patterns are in-built into Wiz along with the inventory manager."

"If anyone wants to secure their infrastructure, cloud environment, or Kubernetes cluster, I would strongly recommend Wiz as a tool because it is easy to use and user-friendly."

More Wiz pros

Cons

"Customer support is okay, I guess. We get what we want from them whenever there is an issue or something, but sometimes when we had issues, it was delayed a lot."

"To improve Kore.ai, I suggest focusing on more agentic automation, such as offering MCP kind of features with an orchestration layer for use cases."

"I would suggest incorporating pre-recorded videos in the tutorials and enhancing the documentation area to make it more user-friendly."

"In my experience, Kore.ai is not stable."

"I rated Kore.ai eight out of ten because of the potential for these additional improvements."

"In support, the team is not the greatest, but it works."

"I choose 7.5 out of 10 for Kore.ai because a few things already need to be improved, one of which I have mentioned."

"Kore.ai can be improved by enhancing their documentation, which is currently a bit disorganized."

More Kore.ai cons

"In Brazil, the cost is a significant issue due to the currency exchange rate."

"Wiz can be improved with better maturity in code scanning and developer workflows, expanding secret detection to full lifecycle management, stronger IAM across multi-account environments, more transparent attack path scoring and risk modeling, improved AI and ML security scanning, reduced false positives in runtime threat detection, more fine-grained access control and tenant separation, and better integration for serverless workloads."

"The reporting should be improved because until a few months ago, the reports were only in CSV format, which made it difficult to clean up. Wiz tried to improve the reporting process, but it's not as valuable as Tenable."

"Wiz is agentless, which is a plus, but the runtime and real-time detection could be limited, as it is not its strength."

"The only thing that needs to be improved is the number of scans per day."

"As the tool is a good fit for small and medium-sized businesses, the solution should focus on making the product suitable for large-scale businesses."

"There is also alert noise in larger environments that generates duplicate alerts for the same issues under different categories."

"They could improve the product's visibility in the internal network topology."

More Wiz cons

Pricing and Cost Advice

Information not available

"The pricing is fair. Some of the more advanced features and functionalities and how the tiers are split can be somewhat confusing."

"The pricing is fair and comparable to their competitors. The cost seems to be going up, which is a concern. There are potential savings from consolidating tools, but we're uncertain how Wiz's pricing will change over time."

"The cost of the other solutions is comparable to Wiz."

"If one is cheap and ten is expensive, I rate the tool's price as a five out of ten."

"The pricing seems pretty simple. We don't have to do a lot of calculations to figure out what the components are. They do it by enabling specific features, either basics or advanced, which makes it easy to select."

"Regarding pricing, it’s more than $100k because we have a very big infrastructure. Our environment supports around three thousand people, and we offer business-to-client financial services to around one million clients, so we rely heavily on Wiz."

"I wish the pricing was more transparent."

"Wiz is a moderately priced solution, where it is neither cheap nor costly."

More Wiz pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

12%

Manufacturing Company

12%

Outsourcing Company

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	10
Large Enterprise	30

Questions from the Community

What is your experience regarding pricing and costs for Kore.ai?

The experience with pricing, setup cost, and licensing of Kore.ai is that the price is low, and the licensing is also not costly.

See all answers

What needs improvement with Kore.ai?

I do not have much to add regarding how Kore.ai can be improved since it has been a long time since we last used it. There are other platforms that offer more features, but those come at a higher p...

See all answers

What is your primary use case for Kore.ai?

In my past organization, I used Kore.ai for one of the projects over a period of approximately six to eight months. Our main use case for Kore.ai involved building a Gen AI plus conversational AI p...

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What is your experience regarding pricing and costs for Wiz?

Wiz is fairly priced compared to competitors and fits well within a low budget. Wiz is less expensive than Microsoft and Palo Alto.

See all answers

What needs improvement with Wiz?

An area of improvement is that there is a lot of data inside Wiz and the naming is confusing, as similar categories for vulnerabilities and issues sometimes duplicate issues across resources, which...

See all answers

What is your primary use case for Wiz?

I basically use it for vulnerability management, so from an admin's perspective, I am using it as an actual user of Wiz. It is for vulnerability management majorly, and to apply or review the compl...

See all answers

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Product Reports

Buyer's Guide

Kore.ai

June 2026

Download Kore.ai product report

Buyer's Guide

Wiz

June 2026

Download Wiz product report

Overview

Kore.ai provides advanced tools like Agent Desktop and Agent Co-pilot, designed to handle vast data volumes and improve efficiency. The platform integrates seamlessly with APIs and channels, supports multi-language capabilities, and offers real-time testing.

Kore.ai offers robust solutions for sectors like healthcare and aviation, enabling efficient ML model configuration and generative AI chatbot development. While there's room for improvement in language detection and scalability, particularly with Azure, Kore.ai excels in integrating with Microsoft ASR, TTS, Cloud Anthropic, and OpenAI, enhancing performance in industries such as insurance and healthcare. Users see potential in extending capabilities with advanced models like Claude or Anthropic. The post-implementation support could improve to match competitor offerings, and more comprehensive documentation is needed.

What are the key features of Kore.ai?

Agent Desktop: Streamlines customer interactions and reduces handle time
Agent Co-pilot: Assists agents with data handling and task efficiency
Advanced API Integration: Ensures seamless connectivity across platforms
Real-time Interactive Testing: Facilitates immediate testing and feedback
Low-code Configurator: Simplifies chatbot development and ML configuration

What benefits should users look for?

Operational Efficiency: Improved task handling and reduced costs
Scalability: Well-suited for diverse applications, though needs enhancement on Azure
Language Support: Global reach with multilingual features
Improved Customer Satisfaction: Enhanced interaction quality and faster resolutions

Kore.ai finds applications in banking, aviation, and automotive, facilitating real-time transactions, ticket booking, and customer feedback measurement. It is instrumental in creating AI chatbots for HR and customer services. Industries such as insurance and healthcare benefit from its capabilities in policy tracking and implementation, leveraging integrations with Microsoft ASR, TTS services, and OpenAI for superior chatbot functionality.

Kore.ai

Wiz is the industry’s first AI Application Protection Platform (AI-APP), empowering organizations to securely protect everything they build and run at machine speed. Moving beyond traditional cloud security management, Wiz unifies Cloud Security Posture Management (CSPM), Data Security Posture Management (DSPM), Cloud Workload Protection (CWPP), and Attack Surface Management (ASM) into a single, cohesive platform. It provides 100% agentless visibility across multi-cloud environments (AWS, Azure, GCP, OCI, Alibaba Cloud, and more) and Kubernetes, instantly discovering everything from traditional virtual machines to dynamic AI agents, Large Language Models (LLMs), and Model Context Protocols (MCPs). To help organizations stay resilient in the AI threat landscape, Wiz features an agentic security operating model with specialized AI Agents (Red, Blue, and Green) that autonomously investigate threats, validate exploitability, and remediate risks paired with Wiz Workflows to automate and customize response as fast as risk is discovered, directly in the tools teams work in. Users adopt Wiz to eliminate toxic combinations of risk, secure AI pipelines, automate compliance, and achieve zero critical vulnerabilities.

What are the key features of Wiz?

AI-Enriched Security Graph: Models relationships across code, cloud infrastructure, identities, data, and AI components to pinpoint "toxic combinations" of risk and actual attack paths.
Wiz AI Agents & Workflows: Features the Red Agent (an autonomous AI pentester that validates complex, exploitable risks), Blue Agent (an automated threat investigator for runtime alerts), and Green Agent (a resolution engine that identifies the safest, fastest remediation paths back to the root cause in code). Wiz Workflows orchestrates these agents and the remediation lifecycle across the platform, fully customizable to each organization’s processes and integrated with the tools teams already use. Consolidated Cloud & AI Posture Management: Unifies CSPM with AI-SPM (AI Security Posture Management) and DSPM, securing everything from traditional cloud assets to AI models and sensitive training data with a single scanning engine.
Advanced Agentless Deployment: Deploys in minutes via API to provide complete full-stack visibility without disrupting business operations, expanding to instantly discover hidden AI tools, shadow APIs, and "vibe-coded" applications.
Wiz Code & Wiz Defend: Extends protection from code to runtime, offering context-aware AI-SAST (in preview) for deep code analysis, zero-config code-to-cloud mapping, and real-time threat detection across cloud workloads and Kubernetes.

What benefits should users expect?

Machine-Speed Defense: Goes beyond "time efficiency" by using AI to autonomously triage alerts, automatically trace risks to the exact code owner, and provide 1-click in-code fixes, keeping pace with rapid AI-driven development.
Definitive Exploitability & Enhanced Security: Instead of overwhelming teams with noisy, theoretical alerts, Wiz safely simulates multi-step attacks from the outside in to definitively validate which vulnerabilities actually represent critical business risk and blast radius.
Automated Compliance & Governance: Streamlines compliance processes across over 100 built-in frameworks, mapping regulatory requirements directly to cloud and data security postures.
Democratized Security & Cost-Effectiveness: Reduces Total Cost of Ownership (TCO) by allowing organizations to retire siloed legacy tools. With role-based access and over 240 integrations, Wiz delivers prescriptive remediation guidance directly to developers in the tools they already work in - giving them the context to independently fix issues before they’re ever committed. Companies in industries with complex architectures, such as finance, healthcare, and retail, leverage Wiz for its comprehensive multi-cloud and Kubernetes support to manage risks and compliance efficiently. Furthermore, as organizations of all sizes rapidly adopt Generative AI, they rely on Wiz to securely implement AI agents, protect sensitive customer data from exposure, and enforce preventative security guardrails directly within the AI software development lifecycle.

Wiz

Sample Customers

Leading banks & Enterprise Companies

Wiz is the fastest growing software company ever - $100M ARR in 18 months: Wiz becomes the fastest-growing software company ever | Wiz Blog Discover why companies, including Salesforce, Morgan Stanley, Fox, and Bridgewater choose Wiz as their cloud security partner. Read their success stories here: Customers | Wiz

Buyer's Guide

Kore.ai vs. Wiz

June 2026

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