Kore.ai vs Wiz comparison

Kore.ai and Wiz are both solutions in the AI Security category. Kore.ai is ranked #7 with an average rating of 7.9, while Wiz is ranked #4 with an average rating of 8.6. Kore.ai holds a 0.5% mindshare in AAS, compared to Wiz’s 1.8% mindshare. Additionally, 93% of Kore.ai users are willing to recommend the solution, compared to 98% of Wiz users who would recommend it.

Kore.ai

Read 16 Kore.ai reviews

3,083 Views
771 Comparison Views

93% willing to recommend

Wiz

Read 51 Wiz reviews

35,451 Views
5,672 Comparison Views

98% willing to recommend

Kore.ai

Wiz

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Kore.ai and Wiz based on real PeerSpot user reviews.

Find out in this report how the two AI Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Kore.ai vs. Wiz Report (Updated: June 2026).

Buyer's Guide

Kore.ai vs. Wiz

June 2026

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Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kore.ai

Ranking in AI Security

7th

Average Rating

7.8

Number of Reviews

Ranking in other categories

AI Agent Builders (7th), AI Customer Experience Personalization (8th), AI Customer Support (2nd), AI IT Support (7th)

Wiz

Ranking in AI Security

4th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Vulnerability Management (1st), Container Security (1st), Cloud Workload Protection Platforms (CWPP) (2nd), Cloud Security Posture Management (CSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (1st), Data Security Posture Management (DSPM) (1st), Compliance Management (2nd), Cloud Detection and Response (CDR) (1st)

Mindshare comparison

As of August 2026, in the AI Security category, the mindshare of Kore.ai is 0.5%. The mindshare of Wiz is 1.8%, down from 35.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AI Security Mindshare Distribution
Product	Mindshare (%)
Wiz	1.8%
Kore.ai	0.5%
Other	97.7%

AI Security

Featured Reviews

Judin Augustin

Associate Data Scientist at Guide House

Automation has reduced large call centers and provides real-time outbound support for patients

Kore.ai is a low-code platform, and you do not necessarily have to be an expert in artificial intelligence or generative AI to use this platform. However, if you have that experience, it will be a valuable add-on. The main advantage is that it has almost every kind of plugin available to use, whether for live agents or if you want to use it as a call center. You have real-time capabilities and the most useful plugins available, with almost every kind of model available with configurations. We can configure the ML models and train them. The platform is very user-friendly with explanatory features and a great UI. One significant feature is the live testing platform with Kore.ai. When you are creating a workflow, you have an interactive, real-time testing platform that reflects every change you make. This makes it easy to debug errors or add new features. Additionally, Kore.ai has many different tools and platforms that cater to different needs, whether for a call center, normal workflow, or machine learning workflow, which is really useful. Because of Kore.ai, it was much easier than creating something manually. A low-code platform always helps, and when that platform has this much capability, it provides far more value than manual development. It was particularly helpful for our team that we could create a POC and get that project into production. Kore.ai helped our team build a generative AI outbound calling chatbot, and it truly helped our customers. If you have a hospital with a thousand employees in a call center, you might consider outsourcing. However, with Kore.ai's outbound calling capabilities, you can eliminate the outsourcing part. You do not need a thousand call center employees. You can accomplish this through automation with just one or two employees if people need to switch to agents. This represented a significant cost reduction.

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Peter Whelan

CISO at a computer software company with 1,001-5,000 employees

Improved our security posture thanks to comprehensive visibility

I have contacted Wiz technical support frequently. The support is excellent. We contact via an in-application portal. We can see the support cases we personally open, and also the cases that other people have opened from our company. I appreciate that feature. Generally, support gets back to us within a few days with a good answer. There was one fellow in particular who has been knocking it out of the park. He is a great support person to deal with. We are happy with the support experience. If I were to put Wiz support on a scale from one to ten, I would give them a ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Kore.ai has positively impacted my organization by helping us build intelligent chatbots and incorporating voice agents, enabling various clients to adopt these solutions, which have been revolutionary for their businesses."

"The best feature of Kore.ai is that it is a cost-saving tool because when we use IVR, we have to assign agents at the backend, but using Kore.ai, we can automate all of those functions."

"Because of Kore.ai, it was much easier than creating something manually, and when that platform has this much capability, it provides far more value than manual development."

"Kore.ai helped us integrate a lot through documentation and trial and error, making it straightforward to integrate overall, resulting in a very good experience for first-timers."

"Kore.ai has positively impacted my organization by simplifying the process of responding to emails and streamlining the workflow, saving me considerable time."

"Compared to other tools, Kore.ai provides a well-organized chatbot experience that others do not offer."

"Kore.ai has positively impacted our organization by reducing error rates from around fifteen to twenty percent to just two to three percent after implementation."

"Kore.ai helps in operational efficiency and faster time-to-market, which is development velocity."

More Kore.ai pros

"Wiz saves time by validating a network misconfiguration by not only looking at the cloud asset configuration but also by testing if a port that is stated to be open is actually open."

"The tool's most valuable feature is its attack path analysis."

"The automation roles are essential because we ultimately want to do less work and automate more. The dashboards are easy to read and visually pleasing. You can understand things quickly, which makes it easy for our other teams. The network and infrastructure teams don't know as much about security as we do, so it helps to have a tool that's accessible and nice to look at."

"The product's most valuable feature combines different contexts and attributes to produce highly confident alerts."

"What I appreciate most about Wiz is that the compliance and CSPM aspects of this cloud-native application protection offering are genuinely better than other products available in the market."

"Wiz has significantly reduced alert fatigue in our organization by grouping together elements that form toxic combinations, allowing us to quickly identify and remediate critical issues instead of chasing isolated alerts from multiple tools."

"The biggest impact Wiz has had on our organization is improved visibility and better prioritization, as previously mentioned."

"Wiz is one of the finest tools that I have used so far, and it gives visibility to all the services based resources, which other tools do not give."

More Wiz pros

Cons

"I rated Kore.ai eight out of ten because of the potential for these additional improvements."

"Customer support is where Kore.ai has significant room for improvement. Post-implementation support is a particularly discouraging aspect for me."

"In support, the team is not the greatest, but it works."

"I rated Kore.ai an 8 out of 10 because additional features could be added to it."

"Kore.ai can be improved by enhancing their documentation, which is currently a bit disorganized."

"In my experience, Kore.ai is not stable."

"Customer support is okay, I guess. We get what we want from them whenever there is an issue or something, but sometimes when we had issues, it was delayed a lot."

"I choose 7.5 out of 10 for Kore.ai because a few things already need to be improved, one of which I have mentioned."

More Kore.ai cons

"Sometimes it is a very big concern and a big headache for the customer because it finds a lot of findings that could be false positives."

"The only small pain point has been around some of the logging integrations. Some of the complexities of the script integrations aren't supported with some of the more automated infrastructure components. So, it's not as universal. For example, they have great support for cloud formation and other services, but if you're using another type of management utility or governance language for your infrastructure-as-code automation components, it becomes a little bit trickier to navigate that."

"I choose eight out of ten because there is always room for improvement."

"The pricing is a bit higher than the market rate, but the value it provides is more valuable than the pricing."

"Wiz is not agnostic compared to other competitors in the market. If you want to add a new integration to another platform, it does not have an easy plug-and-play option for whatever platform."

"When integrating multiple clouds like hybrid cloud with Wiz, these processes need to be more user-friendly because more scripting is required in this scenario."

"One significant area for improvement would be increasing automation. While they excel at identifying issues, we need assistance in minimizing the human hours required for tasks."

"The APIs are currently quite limited and not very mature, which makes integration with Splunk difficult."

More Wiz cons

Pricing and Cost Advice

Information not available

"Based on the features and capabilities, the product pricing seems reasonable."

"Wiz is a moderately priced solution, where it is neither cheap nor costly."

"The cost of the other solutions is comparable to Wiz."

"The pricing seems pretty simple. We don't have to do a lot of calculations to figure out what the components are. They do it by enabling specific features, either basics or advanced, which makes it easy to select."

"I wish the pricing was more transparent."

"If one is cheap and ten is expensive, I rate the tool's price as a five out of ten."

"The pricing is fair and comparable to their competitors. The cost seems to be going up, which is a concern. There are potential savings from consolidating tools, but we're uncertain how Wiz's pricing will change over time."

"Regarding pricing, it’s more than $100k because we have a very big infrastructure. Our environment supports around three thousand people, and we offer business-to-client financial services to around one million clients, so we rely heavily on Wiz."

More Wiz pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Construction Company

12%

Outsourcing Company

Financial Services Firm

14%

Manufacturing Company

10%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	10
Large Enterprise	31

Questions from the Community

What is your experience regarding pricing and costs for Kore.ai?

The experience with pricing, setup cost, and licensing of Kore.ai is that the price is low, and the licensing is also not costly.

See all answers

What needs improvement with Kore.ai?

I do not have much to add regarding how Kore.ai can be improved since it has been a long time since we last used it. There are other platforms that offer more features, but those come at a higher p...

See all answers

What is your primary use case for Kore.ai?

In my past organization, I used Kore.ai for one of the projects over a period of approximately six to eight months. Our main use case for Kore.ai involved building a Gen AI plus conversational AI p...

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What is your experience regarding pricing and costs for Wiz?

The pricing is a bit higher than the market rate, but the value it provides is more valuable than the pricing. Setup is very easy, and if you feel any difficulty while setting up anything, their su...

See all answers

What needs improvement with Wiz?

I believe a little more documentation could help users follow step by step. That is the extent of the improvements needed. I feel there is a bit of noise in the initial setup and quality cleaning t...

See all answers

What is your primary use case for Wiz?

I have been using Wiz for approximately three to four weeks, and I find that Wiz is an amazing cloud security platform that helps the organization identify, prioritize, and remediate security issue...

See all answers

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Product Reports

Buyer's Guide

Kore.ai

August 2026

Download Kore.ai product report

Buyer's Guide

Wiz

July 2026

Download Wiz product report

Overview

Kore.ai provides advanced tools like Agent Desktop and Agent Co-pilot, designed to handle vast data volumes and improve efficiency. The platform integrates seamlessly with APIs and channels, supports multi-language capabilities, and offers real-time testing.

Kore.ai offers robust solutions for sectors like healthcare and aviation, enabling efficient ML model configuration and generative AI chatbot development. While there's room for improvement in language detection and scalability, particularly with Azure, Kore.ai excels in integrating with Microsoft ASR, TTS, Cloud Anthropic, and OpenAI, enhancing performance in industries such as insurance and healthcare. Users see potential in extending capabilities with advanced models like Claude or Anthropic. The post-implementation support could improve to match competitor offerings, and more comprehensive documentation is needed.

What are the key features of Kore.ai?

Agent Desktop: Streamlines customer interactions and reduces handle time
Agent Co-pilot: Assists agents with data handling and task efficiency
Advanced API Integration: Ensures seamless connectivity across platforms
Real-time Interactive Testing: Facilitates immediate testing and feedback
Low-code Configurator: Simplifies chatbot development and ML configuration

What benefits should users look for?

Operational Efficiency: Improved task handling and reduced costs
Scalability: Well-suited for diverse applications, though needs enhancement on Azure
Language Support: Global reach with multilingual features
Improved Customer Satisfaction: Enhanced interaction quality and faster resolutions

Kore.ai finds applications in banking, aviation, and automotive, facilitating real-time transactions, ticket booking, and customer feedback measurement. It is instrumental in creating AI chatbots for HR and customer services. Industries such as insurance and healthcare benefit from its capabilities in policy tracking and implementation, leveraging integrations with Microsoft ASR, TTS services, and OpenAI for superior chatbot functionality.

Kore.ai

Wiz is the industry’s first AI Application Protection Platform (AI-APP), empowering organizations to securely protect everything they build and run at machine speed. Moving beyond traditional cloud security management, Wiz unifies Cloud Security Posture Management (CSPM), Data Security Posture Management (DSPM), Cloud Workload Protection (CWPP), and Attack Surface Management (ASM) into a single, cohesive platform. It provides 100% agentless visibility across multi-cloud environments (AWS, Azure, GCP, OCI, Alibaba Cloud, and more) and Kubernetes, instantly discovering everything from traditional virtual machines to dynamic AI agents, Large Language Models (LLMs), and Model Context Protocols (MCPs). To help organizations stay resilient in the AI threat landscape, Wiz features an agentic security operating model with specialized AI Agents (Red, Blue, and Green) that autonomously investigate threats, validate exploitability, and remediate risks paired with Wiz Workflows to automate and customize response as fast as risk is discovered, directly in the tools teams work in. Users adopt Wiz to eliminate toxic combinations of risk, secure AI pipelines, automate compliance, and achieve zero critical vulnerabilities.

What are the key features of Wiz?

AI-Enriched Security Graph: Models relationships across code, cloud infrastructure, identities, data, and AI components to pinpoint "toxic combinations" of risk and actual attack paths.
Wiz AI Agents & Workflows: Features the Red Agent (an autonomous AI pentester that validates complex, exploitable risks), Blue Agent (an automated threat investigator for runtime alerts), and Green Agent (a resolution engine that identifies the safest, fastest remediation paths back to the root cause in code). Wiz Workflows orchestrates these agents and the remediation lifecycle across the platform, fully customizable to each organization’s processes and integrated with the tools teams already use. Consolidated Cloud & AI Posture Management: Unifies CSPM with AI-SPM (AI Security Posture Management) and DSPM, securing everything from traditional cloud assets to AI models and sensitive training data with a single scanning engine.
Advanced Agentless Deployment: Deploys in minutes via API to provide complete full-stack visibility without disrupting business operations, expanding to instantly discover hidden AI tools, shadow APIs, and "vibe-coded" applications.
Wiz Code & Wiz Defend: Extends protection from code to runtime, offering context-aware AI-SAST (in preview) for deep code analysis, zero-config code-to-cloud mapping, and real-time threat detection across cloud workloads and Kubernetes.

What benefits should users expect?

Machine-Speed Defense: Goes beyond "time efficiency" by using AI to autonomously triage alerts, automatically trace risks to the exact code owner, and provide 1-click in-code fixes, keeping pace with rapid AI-driven development.
Definitive Exploitability & Enhanced Security: Instead of overwhelming teams with noisy, theoretical alerts, Wiz safely simulates multi-step attacks from the outside in to definitively validate which vulnerabilities actually represent critical business risk and blast radius.
Automated Compliance & Governance: Streamlines compliance processes across over 100 built-in frameworks, mapping regulatory requirements directly to cloud and data security postures.
Democratized Security & Cost-Effectiveness: Reduces Total Cost of Ownership (TCO) by allowing organizations to retire siloed legacy tools. With role-based access and over 240 integrations, Wiz delivers prescriptive remediation guidance directly to developers in the tools they already work in - giving them the context to independently fix issues before they’re ever committed. Companies in industries with complex architectures, such as finance, healthcare, and retail, leverage Wiz for its comprehensive multi-cloud and Kubernetes support to manage risks and compliance efficiently. Furthermore, as organizations of all sizes rapidly adopt Generative AI, they rely on Wiz to securely implement AI agents, protect sensitive customer data from exposure, and enforce preventative security guardrails directly within the AI software development lifecycle.

Wiz

Sample Customers

Leading banks & Enterprise Companies

Wiz is the fastest growing software company ever - $100M ARR in 18 months: Wiz becomes the fastest-growing software company ever | Wiz Blog Discover why companies, including Salesforce, Morgan Stanley, Fox, and Bridgewater choose Wiz as their cloud security partner. Read their success stories here: Customers | Wiz

Buyer's Guide

Kore.ai vs. Wiz

June 2026

Free Report: Kore.ai vs. Wiz

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