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Nintex RPA vs Tungsten TotalAgility comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Nintex RPA
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
30
Ranking in other categories
Robotic Process Automation (RPA) (11th)
Tungsten TotalAgility
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
Intelligent Document Processing (IDP) (6th)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
JonathanNg - PeerSpot reviewer
Helped us identify areas where frontline staff aren't following standard procedures or using unexpected systems, giving us better insight into our end users' workflows
To analyze and make sense of the data generated by Kryon process discovery can be a lot of effort. It's not as automatic as some might think. It really depends on how many processes you have and how actively you use them. But the scalability aspect isn't necessarily about deployment or technical maintenance. It's really about how you analyze and gain insights from the data gathering. I'd rate the scalability a seven out of ten because the solution has been scaling well for a long time. It's very easy to deploy. But getting value out of it at scale can be a challenge, just like with any deployment. We use it mainly for process discovery. We actually proceed it from different teams. So, we have 15 licenses that we rotate with different people, actually through different teams. So, we do discovery for the online team; we gather the results after about two weeks to a month. We analyze those results, and then we deploy them again on the analytics team. We regularly deploy it to different teams. So, it's in constant use. It just runs on the systems through discovery mode most of the time.
PrashanthR - PeerSpot reviewer
Great with recognition and provides a high level of confidence in terms of extraction capabilities
When it comes to machine print, this is an excellent solution with features you don't find in other tools. When dealing with handwritten text they have provided some A2iA locators that require a separate license. Even after implementing that, the handwritten text extraction was not great. Microsoft Azure does better at text extraction. If an organization is looking for OCR without the need to extract anything, then I would suggest a product such as Textract or another free software. If data extraction is needed for additional processes then I would recommend Kofax. I rate this solution eight out of 10

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product effectively handles all the tasks we require."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"Web scraping is quite good since it offers a lot of possibilities."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"The most valuable features for my client are timing and scheduling."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."
"Automate increases efficiency and eliminates errors during documentation and invoicing processes."
"The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done."
"The task mining aspect has been the most valuable for us. That's why we actually bought it."
"We are able to cope with our clients's demands. No matter how much volume they throw at us, we are able to get it done quickly."
"[One of the valuable features] is the triggers. It's relatively simple to activate it. You can activate it via Control-M or via email. It has a lot of built-in triggers which enable us to easily activate the jobs."
"Nintex RPA often includes security features, including encryption and user access controls, which ensure the protection of sensitive data and compliance with security standards."
"The thing that we find the most value in is the Process Discovery component and the ability to really see what users are doing on a day-to-day basis. We're starting to make sense of the processes that they're doing and getting visibility into what they're doing. Overall, the Process Discovery is very good."
"I like Kryon RPA's ability to use automated and manual processes with any bot."
"The advanced Excel functionalities are really convenient because we work a lot with spreadsheets. It’s also easy to use the HTML selectors. It’s just a click and it picks it up. There’s not a lot of no hard-coding with it."
"It's not so complex to design what you need to."
"Great with recognition providing a high level of confidence."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"Data extraction and auto-classification are great features."
"One feature I like is that it makes the matrix easy for an unstructured document."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
 

Cons

"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"The solution has a very weak knowledge base."
"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"What needs improvement in Kryon RPA is the support. Sometimes, the solution has problems, so I contacted support, but I didn't receive immediate help from the team. You have to wait a while before the problem gets solved. This happens a few times in terms of getting cases solved. It would also be better if Kryon RPA had a cloud version because currently, from what I know, it only has an on-premise version, though I could be wrong about that. There isn't any additional feature I'd like added to Kryon RPA because it's a good service, but the support is very, very bad, so that area could be improved."
"Kryon could be easier to use, especially in comparison to UiPath."
"Often, it's difficult to loop through a large data set unless the bot has access to the Excel file with specific settings and shortcodes."
"We use Google Drive a lot. If somebody sends us a spreadsheet or a document, it's going to be in Google’s format. It's not going to be in Microsoft Office format. But currently, there's no integration with Google’s documents. That would be a huge plus to have."
"Kryon RPA need to enhance the robustness of our multi-board architecture to ensure the availability of bots on multiple machines."
"It would be better to have [upgrades] done automatically, like an application on your smartphone. Or even if done manually, the upgrade should just be "next, next, next," and it's upgraded, rather than making it a project to upgrade."
"We need better training and community support in Indonesia."
"Nintex RPA is not suitable for PDF automation."
"There needs to be more accessible certification and better pricing."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Lacks sufficient inbuilt features."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Sometimes there isn't enough accuracy when it comes to extracts."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"The Transformation Designer of KTA can be made better."
 

Pricing and Cost Advice

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"It comes with a package that costs approximately $20,000 USD per year."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"We are probably saving $6000 to $8000 a month in labor costs. It's not a ton, but we're right around $60,000 to $80,000 a year with our current deployment."
"It is very cheap. I would rate the pricing a three out of ten, with ten being expensive."
"The product has reasonable pricing."
"Can't beat the price... There are different pricing levels for every bot or unattended bot. You can buy however many you want. You'll need an additional virtual machine for it to work on."
"The price is affordable."
"They license per robot and we have 25 robots. You get so many robot licenses and can allocate those licenses to either attended, unintended, or Process Discovery bots. If you have 25 licenses, for example, you could have 20 automation bots and five process discovery. This allocation is flexible. There are also maintenance costs."
"We've more than broken even over on the license. Year to date, we are at $120,000 in savings."
"We have been able to alleviate two FTEs, which was a big savings for us. We were able to reuse those resources in other locations. It is over 5000 hours a year in total savings."
"Kofax TotalAgility is very expensive."
"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
"The price of this solution is less than some of the competition."
"It is slightly more expensive than other tools."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
8%
Educational Organization
6%
Financial Services Firm
20%
Computer Software Company
16%
Real Estate/Law Firm
6%
Manufacturing Company
6%
Financial Services Firm
24%
Computer Software Company
11%
Manufacturing Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
Best RPA tools for IBM iSeries
We have found that Foxtrot (Now NintexRPA) is a very solid solution for IBM iSeries integration using the IBM ACS 525...
What do you like most about Nintex RPA?
Nintex RPA often includes security features, including encryption and user access controls, which ensure the protecti...
What is your experience regarding pricing and costs for Nintex RPA?
Although Nintex RPA is expensive, it is somewhat affordable considering its features. I would rate the cost aspect as...
What do you like most about Kofax TotalAgility?
The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with th...
What needs improvement with Kofax TotalAgility?
The product's console version is old. It should also improve its forum.
What advice do you have for others considering Kofax TotalAgility?
I rate the solution a nine out of ten. It is good product that users can trust.
 

Also Known As

HelpSystems Automate, Automate
Kryon RPA
Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Amazon, Audi, Chevron, Toyota, Uber, Walmart
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
Find out what your peers are saying about Nintex RPA vs. Tungsten TotalAgility and other solutions. Updated: June 2025.
861,170 professionals have used our research since 2012.