We performed a comparison between Tungsten RPA and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a stable platform and we did not encounter any big problems."
"The product saves time and resources."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The product provided all the security controls that we asked them."
"The most valuable feature is the robotic process."
"The drag and drop functionality is quite good."
"It is stable and scalable."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"The technical support must be improved."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"The interface could be better from a usability standpoint."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"The pricing of the solution is quite expensive."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews while Zapier is ranked 10th in Cloud Data Integration with 40 reviews. Tungsten RPA is rated 7.4, while Zapier is rated 8.6. The top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, MuleSoft Composer and Coefficient. See our Tungsten RPA vs. Zapier report.
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