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KODAK Info Input Solution vs Pega Robotic Process Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Robotic Process Automation (RPA) (5th)
KODAK Info Input Solution
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Intelligent Document Processing (IDP) (12th)
Pega Robotic Process Automa...
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (20th)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Brent Wesler - PeerSpot reviewer
Maximizes document processing control with versatile OCR engines while anticipating needed auto-learning updates
The initial setup for new users may require some time, but the process is quick to learn, and the benefits are readily apparent. Kodak Info Input Solution offers significant versatility and control by allowing multiple OCR engines without needing knowledge-based models. This solution extends beyond invoices and procurement to handle various documents with extensive customization options. KODAK Info Input Solution does not require building knowledge-based models, unlike Ancora software. This flexibility and ease of use, especially in scenarios with simple invoice processing, make it a very useful tool. The extensibility and provision for customization, such as the ability to write JavaScript, increase its appeal.
VISHNU VARDHAN CHENNURU - PeerSpot reviewer
Great for UI creation, helpful support services, and reliable
Excel connectors need to be improved as there are a few connectors in Excel areas. The recording is not at best in Pega Robotics. They could look into it. The interactions with some applications, like Windows and web applications, are a little slow. They need to improve their speed. It should be normal, to open it with other tools. However, right now, it's a little hard. Users should feel they can develop easily. It will sometimes hang while interacting with third-party applications. Instead of adapters, if we had direct interaction of the applications with API and had scripts, that would be better. We have only CSharp supported right now. We'd like to have Python supported. If it was, it would be easier for us and make the solution more flexible. Currently, we are adding three different configuration files, however, if I had the option, I'd prefer to make a single configuration file and then differentiate it in all three environments. It can be difficult to create logic in automation. It's hard than if we used other RPA tools. If they could add more toolbox options, that would be ideal. They need to do what they can to help us reduce complexity in the automation and combine things under, for example, a single control.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"We have found the pricing to be very reasonable."
"Overall, the whole product is really nice and provides significant benefits."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."
"I would recommend Automate because it has made my work much easier."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The KODAK Info Input Solution offers fast workflows for extracting information from even the largest documents."
"I find the pricing of KODAK Info Input Solution to be friendly and affordable because before implementing the software in our company, our system manager discussed it with us and we found the pricing to be reasonable, which is why we recommended it."
"The KODAK Info Input Solution's customer support is the best."
"I rate KODAK Info Input Solution a ten out of ten."
"The KODAK Info Input Solution collects data automatically, which saves time, unlike when someone has to enter data manually."
"The KODAK Info Input Solution offers fast workflows for extracting information from even the largest documents."
"The most valuable feature of KODAK Info Input Solution is the open intelligence piece, the ability to consume five different OCR engines."
"It is a scalable solution."
"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."
"The most valuable features are the loops to lookup tables to read the data."
"The solution's automation handling capability has positively impacted the overall automation process in my experience."
"Using the tool actually ends up teaching you about making workflows more efficient."
"User-friendly, easy to understand and has many features including the ability to track."
"We have a very large operational team and we are able to avoid mistakes and ensure accuracy and speed using Pega."
"The low-code/no-code development aspect of the solution is great."
 

Cons

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"The product also has a limited use case in some respects."
"I currently have three bugs open with them that I don't know if they are addressed in the new release."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"The solution has a very weak knowledge base."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"The only area I think KODAK Info Input Solution could improve on is making their user interface more user-friendly and offering full customer customization of features."
"Integrating KODAK Info Input Solution with other software, such as Laserfiche, presents challenges due to inadequate documentation and an unintuitive web services interface."
"The KODAK Info Input Solution can improve its connection with scanners. It connects most effectively with Kodak's own scanners, specifically the S S S SMAX Scanners, while connections with other brands, such as Epson or HP, can take more time."
"The most significant area for improvement in the KODAK Info Input Solution is its ability to support custom definitions and auto-learn."
"Integrating KODAK Info Input Solution with other software, such as Laserfiche, presents challenges due to inadequate documentation and an unintuitive web services interface."
"The most significant area for improvement in the KODAK Info Input Solution is its ability to support custom definitions and auto-learn."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."
"I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation."
"It's difficult not knowing when alerts will arrive."
"There have been some scenarios where the bot was not able to replace some of the controls and could not recognize and personalize the task we wanted to automate."
"The ease-of-use could be improved."
"Excel connectors need to be improved as there are a few connectors in Excel areas."
"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."
 

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"Although KODAK Info Input Solution's pricing is competitive within the industry's consumption-based model, its approach is overly complex."
"The pricing of KODAK Info Input Solution in Mexico is very expensive, and the government's purchasing process requires convincing many stakeholders."
"Pega Robotic Process Automation is an expensive solution."
"Pega is pretty costly."
"I would rate the product's pricing a nine out of ten."
"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."
"​I was not involved in licensing and pricing, but it is worth the cost​."
"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."
"The licensing cost is too high."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
9%
Educational Organization
5%
No data available
Financial Services Firm
29%
Computer Software Company
14%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What is your experience regarding pricing and costs for KODAK Info Input Solution?
The pricing for Kodak is better than it was for Kofax, allowing us to get more functionality for less cost.
What needs improvement with KODAK Info Input Solution?
An enhancement I'd like is alternate job templates for specific, less frequent workflows.
What is your primary use case for KODAK Info Input Solution?
We use KODAK Info Input Solution ( /products/kodak-info-input-solution-reviews ) for processing deposition exhibits f...
What do you like most about Pega Robotic Process Automation?
The solution's automation handling capability has positively impacted the overall automation process in my experience.
What is your experience regarding pricing and costs for Pega Robotic Process Automation?
I would rate the pricing a six out of ten, with ten being expensive.
What needs improvement with Pega Robotic Process Automation?
The solution's configuration and settings could be more comprehensive.
 

Also Known As

HelpSystems Automate, Automate
No data available
Pega RPA, OpenSpan
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Information Not Available
eBay Enterprise, M&I Bank
Find out what your peers are saying about KODAK Info Input Solution vs. Pega Robotic Process Automation and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.