One area of KODAK Info Input Solution that I would like to see improved or enhanced in the future is support, especially sales support. Technical support is adequate. For example, when we were negotiating about the pricing of the solution, the sales support was interested more in us buying the plan, but they were not explaining what the benefits of this solution are or how it is going to help us. The focus was specifically on buying the plan, which I saw was not good. Another thing is about the interface. The interface should be improved. It looks a little bit outdated compared to other modern SaaS platforms. If they can improve on the UI and interface, that would be helpful. To be honest, what we purchased KODAK Info Input Solution for is executing our plan. I don't think I'm not aware about that. Maybe other features should be included, but the features we currently have in KODAK Info Input Solution help execute our plan. If they can improve on analytics, that would be great. The AI summary can tell you what you have, but analytics are not adequate. As I mentioned before, we have to export our data to another third-party tool, Tableau, to analyze our data.
Software Engineer Intern at a university with 11-50 employees
Real User
Top 5
Dec 2, 2025
Sometimes there is an accuracy problem with KODAK Info Input Solution. When the document is not scanned properly, the accuracy problem arises. From old Xerox copies, if the handwriting is not clear, accuracy is a small problem. Sometimes while connecting to the database, it shows errors, such as SQL login failed, your port is blocked, or not reachable. If they improve this, it will be very good.
The main challenge concerns the mobile application. KODAK Info Input Solution previously had a mobile application where data could be controlled via a mobile device. However, since last year, that mobile application has not been improved, and it is not supported on the upgraded version of the mobile operating system. Currently, KODAK Info Input Solution only operates effectively on operating systems such as Windows and Linux.
The KODAK Info Input Solution can improve its connection with scanners. It connects most effectively with Kodak's own scanners, specifically the S S S SMAX Scanners, while connections with other brands, such as Epson or HP, can take more time.
Works at a tech services company with 11-50 employees
Real User
Top 10
Jun 16, 2025
The only area I think KODAK Info Input Solution could improve on is making their user interface more user-friendly and offering full customer customization of features.
VP of Strategic Technologies & Digital Automation at PiF Technologies
MSP
Top 5
Dec 2, 2024
The most significant area for improvement in the KODAK Info Input Solution is its ability to support custom definitions and auto-learn. Currently, it lacks the crucial capability to automatically learn and adjust extraction models when data is extracted from incorrect areas. While this feature is reportedly on the development roadmap, the absence of auto-learning puts KODAK at a disadvantage compared to competitors like Ancora, which offers this functionality. Ideally, the system should identify extraction errors, update the model accordingly, and then correctly extract data from similar invoices in the future.
Head of the Geomatics Unit at a energy/utilities company with 11-50 employees
Real User
Top 10
Nov 25, 2024
Integrating KODAK Info Input Solution with other software, such as Laserfiche, presents challenges due to inadequate documentation and an unintuitive web services interface. The lack of clear guidance necessitates reliance on individuals with prior experience, while the insufficient documentation compels the hiring of Python experts to ensure successful integration.
KODAK Info Input Solution offers advanced document extraction, data connectors, and intelligent automation, ensuring seamless integration with major platforms and enhancing workflow efficiency for users worldwide.KODAK Info Input enhances data accuracy and processing speed with features such as multi-language support and error reduction. Users enjoy rapid information processing, making it adaptable for diverse teams. Effortless integration with Microsoft, Google, Amazon, and Salesforce...
One area of KODAK Info Input Solution that I would like to see improved or enhanced in the future is support, especially sales support. Technical support is adequate. For example, when we were negotiating about the pricing of the solution, the sales support was interested more in us buying the plan, but they were not explaining what the benefits of this solution are or how it is going to help us. The focus was specifically on buying the plan, which I saw was not good. Another thing is about the interface. The interface should be improved. It looks a little bit outdated compared to other modern SaaS platforms. If they can improve on the UI and interface, that would be helpful. To be honest, what we purchased KODAK Info Input Solution for is executing our plan. I don't think I'm not aware about that. Maybe other features should be included, but the features we currently have in KODAK Info Input Solution help execute our plan. If they can improve on analytics, that would be great. The AI summary can tell you what you have, but analytics are not adequate. As I mentioned before, we have to export our data to another third-party tool, Tableau, to analyze our data.
Sometimes there is an accuracy problem with KODAK Info Input Solution. When the document is not scanned properly, the accuracy problem arises. From old Xerox copies, if the handwriting is not clear, accuracy is a small problem. Sometimes while connecting to the database, it shows errors, such as SQL login failed, your port is blocked, or not reachable. If they improve this, it will be very good.
The main challenge concerns the mobile application. KODAK Info Input Solution previously had a mobile application where data could be controlled via a mobile device. However, since last year, that mobile application has not been improved, and it is not supported on the upgraded version of the mobile operating system. Currently, KODAK Info Input Solution only operates effectively on operating systems such as Windows and Linux.
The KODAK Info Input Solution can improve its connection with scanners. It connects most effectively with Kodak's own scanners, specifically the S S S SMAX Scanners, while connections with other brands, such as Epson or HP, can take more time.
The only area I think KODAK Info Input Solution could improve on is making their user interface more user-friendly and offering full customer customization of features.
An enhancement I'd like is alternate job templates for specific, less frequent workflows.
The most significant area for improvement in the KODAK Info Input Solution is its ability to support custom definitions and auto-learn. Currently, it lacks the crucial capability to automatically learn and adjust extraction models when data is extracted from incorrect areas. While this feature is reportedly on the development roadmap, the absence of auto-learning puts KODAK at a disadvantage compared to competitors like Ancora, which offers this functionality. Ideally, the system should identify extraction errors, update the model accordingly, and then correctly extract data from similar invoices in the future.
Integrating KODAK Info Input Solution with other software, such as Laserfiche, presents challenges due to inadequate documentation and an unintuitive web services interface. The lack of clear guidance necessitates reliance on individuals with prior experience, while the insufficient documentation compels the hiring of Python experts to ensure successful integration.