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KODAK Info Input Solution vs OpenText Capture comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
KODAK Info Input Solution
Ranking in Intelligent Document Processing (IDP)
7th
Average Rating
8.8
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 3.4%, up from 3.3% compared to the previous year. The mindshare of KODAK Info Input Solution is 1.4%, up from 1.3% compared to the previous year. The mindshare of OpenText Capture is 3.9%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere3.4%
OpenText Capture3.9%
KODAK Info Input Solution1.4%
Other91.3%
Intelligent Document Processing (IDP)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
reviewer2849709 - PeerSpot reviewer
Information Technology Manager
Automated document extraction has reduced manual paperwork and improves inspection accuracy
One area of KODAK Info Input Solution that I would like to see improved or enhanced in the future is support, especially sales support. Technical support is adequate. For example, when we were negotiating about the pricing of the solution, the sales support was interested more in us buying the plan, but they were not explaining what the benefits of this solution are or how it is going to help us. The focus was specifically on buying the plan, which I saw was not good. Another thing is about the interface. The interface should be improved. It looks a little bit outdated compared to other modern SaaS platforms. If they can improve on the UI and interface, that would be helpful. To be honest, what we purchased KODAK Info Input Solution for is executing our plan. I don't think I'm not aware about that. Maybe other features should be included, but the features we currently have in KODAK Info Input Solution help execute our plan. If they can improve on analytics, that would be great. The AI summary can tell you what you have, but analytics are not adequate. As I mentioned before, we have to export our data to another third-party tool, Tableau, to analyze our data.
SK
Software Engineer at ECloudOptimumCorp
Robust document capture boosts efficiency and integration options
The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have had a massive return on full-time employee resources that we have saved by just using Automation Anywhere."
"One of the notable benefits we've realized from Automation Anywhere is a significant reduction in errors when processing data, which improves both revenue accuracy and operational efficiency."
"There is a very accelerated learning curve on the platform."
"So far, we have seen that a valuable feature of Automation Anywhere is the ease of integrating it with multiple systems. It can very easily integrate with an environment of an organization. It helps in a quick go to access and implementation. You don't have to spend days implementing Automation Anywhere software. You can quickly go drag and drop and do an ease of configuration. You can actually get your bot up and running very fast, which is one important advantage."
"Automated data processing is the most valuable feature of Automation Anywhere."
"With the help of Automation Anywhere, we are able to upload 10k documents in 1 to 4 working hours which is a great achievement for us."
"In my day-to-day applications, I can integrate Automation Copilot easily as I can embed it within Workday, BambooHR, and Salesforce, allowing business users easy access to Automation Anywhere without logging into multiple applications, thus saving 85 to 90% of the time."
"This solution has helped us in several ways, the first of which is scheduling processes."
"By using KODAK Info Input Solution, we can scan the document, which automatically enters all details, allowing us to avoid mistakes in this way."
"I find the pricing of KODAK Info Input Solution to be friendly and affordable because before implementing the software in our company, our system manager discussed it with us and we found the pricing to be reasonable, which is why we recommended it."
"The KODAK Info Input Solution collects data automatically, which saves time, unlike when someone has to enter data manually."
"What makes KODAK Info Input Solution perfect is that it has comprehensive capabilities, features, and tools including its own printers and scanners that can easily connect and share information."
"The return on investment with KODAK Info Input Solution is excellent because it has helped us so much and, although we pay $4,800 annually, in return it saves a lot of our time."
"The most valuable feature of KODAK Info Input Solution is the open intelligence piece, the ability to consume five different OCR engines."
"I rate KODAK Info Input Solution a ten out of ten."
"The KODAK Info Input Solution offers fast workflows for extracting information from even the largest documents."
"The automated version of the vendor invoice management is great, and it is helpful because it has reduced the human interaction in invoice processing."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"It is a mature product and a leader in the industry."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The solution is very powerful because it allows for custom scripting."
"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."
"OpenText Intelligent Capture is pretty good."
 

Cons

"We have a challenge in our front office automation where capturing details from a table within a table does not happen in the existing AA Enterprise client version 11.3.4. The AA team tries various methods like using an Excel spreadsheet to capture the tables."
"The IQ Bot has not yet succeeded in living up to its reputation due to its high cost, low ROI, and its inability to meet client requirements."
"The IQ Bot is pretty immature, in regards to AI and machine learning. I would like them to add additional logic."
"We face issues when we need to increase volumes. Currently, it is failing for some reason, and we don't know the reason. It fails or stops, then we need to see what is going on. We have to fix that, then our developers need to rerun it. These are mostly practical challenges for our team who uses it on daily basis."
"They often provide good solutions, but sometimes they are unable to resolve issues, requiring users to find solutions independently, which can be time-consuming."
"My biggest suggestion would be to allow us to set up test and development licenses or environments that don't use unattended licenses needed for production."
"We have trouble with large volumes of data in Excel and are not getting good results."
"In high-availability, we have two Control Rooms acting as a cluster so if one fails the other one will take over. But that's not our environment operationally, and the latest information we have is that they identified another product bug."
"The most significant area for improvement in the KODAK Info Input Solution is its ability to support custom definitions and auto-learn."
"Sometimes there is an accuracy problem with KODAK Info Input Solution. Sometimes while connecting to the database, it shows errors, such as SQL login failed, your port is blocked, or not reachable."
"The only area I think KODAK Info Input Solution could improve on is making their user interface more user-friendly and offering full customer customization of features."
"Integrating KODAK Info Input Solution with other software, such as Laserfiche, presents challenges due to inadequate documentation and an unintuitive web services interface."
"One area of KODAK Info Input Solution that I would like to see improved or enhanced in the future is support, especially sales support."
"The KODAK Info Input Solution can improve its connection with scanners. It connects most effectively with Kodak's own scanners, specifically the S S S SMAX Scanners, while connections with other brands, such as Epson or HP, can take more time."
"The main challenge concerns the mobile application."
"I have not seen any return on investment from OpenText Capture."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"Its functionality is good, but it has to be made more accurate. If it is not customized and handheld properly, the recognition and captures won't be accurate."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
 

Pricing and Cost Advice

"Automation Anywhere might have a higher upfront cost than some competitors, but its extensive features and seamless integration with other tools can save organizations money in the long run."
"Our annual licensing costs are about $500,000."
"Automation Anywhere's pricing is significantly higher than other RPA solutions."
"I would rate the price of Automation Anywhere a six out of ten, with ten being the most expensive."
"There are some additional costs beyond the standard licensing fees. There are a couple of add-ons we've looked at: The IQ Bot for OCR and machine-learning were add-ons, as well as the Bot Insights - the analytics."
"In most of the cases, the product value is very good. If the infrastructure, implementation, and framework are good, then generally, the client can get a good return on investment."
"Our advice is that anybody interested in this product should negotiate product bundles in order to reduce the cost of installation and setup."
"It's justified because we have saved quite a bit of money at the company and many manual hours. Overall, it justifies the cost."
"The pricing of KODAK Info Input Solution in Mexico is very expensive, and the government's purchasing process requires convincing many stakeholders."
"Although KODAK Info Input Solution's pricing is competitive within the industry's consumption-based model, its approach is overly complex."
"OpenText is an expensive solution."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
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920,929 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Media Company
21%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
10%
Insurance Company
15%
Financial Services Firm
15%
Outsourcing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise565
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for KODAK Info Input Solution?
KODAK Info Input Solution starts from implementation, depending on where you are going to implement it. For us, we im...
What needs improvement with KODAK Info Input Solution?
One area of KODAK Info Input Solution that I would like to see improved or enhanced in the future is support, especia...
What is your primary use case for KODAK Info Input Solution?
I work with a company that deals with safety and we normally have clients. We send our field teams to go and do inspe...
What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
OpenText Captivas
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
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Find out what your peers are saying about KODAK Info Input Solution vs. OpenText Capture and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.