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KnowBe4 vs Real-Time Coaching comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
8.6
Reviews Sentiment
5.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Real-Time Coaching
Ranking in Security Awareness Training
9th
Average Rating
9.0
Reviews Sentiment
2.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Security Awareness Training category, the mindshare of KnowBe4 is 10.9%, down from 28.1% compared to the previous year. The mindshare of Real-Time Coaching is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
KnowBe410.9%
Real-Time Coaching1.1%
Other88.0%
Security Awareness Training
 

Featured Reviews

Amran Hossain - PeerSpot reviewer
Senior Software Engineering Manager at Field Nation
Training program enables comprehensive security awareness and cautious email practices
One feature that would be highly beneficial in a future release is the ability to automatically send training articles or security tips to users on a regular, scheduled basis—for example, weekly or monthly. While the current training modules and phishing simulations are highly effective, ongoing awareness is equally important to keep security top of mind in day-to-day operations. These short, digestible articles or micro-learning content could cover recent phishing trends, real-world examples of security breaches, or quick tips on secure online behavior. Periodic delivery would serve as a continuous learning touchpoint, reinforcing key concepts from the main training and adapting to evolving threats. Ideally, this feature would also include personalization, allowing content to be tailored based on a user’s role, previous training performance, or common mistakes observed in phishing simulations. This kind of proactive, lightweight training approach could significantly enhance employee engagement with security practices and help maintain a strong security posture over time.
Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
Improved Security Awareness Enhances Organizational Learning and Reduces Phishing Incidents
Regarding analytics and dashboard functionality, it was somewhat beneficial. It provides insight into campaign metrics, showing numbers of people who were phished, clicked on links, or avoided phishing attempts. However, it doesn't provide a complete picture of insights. When running campaigns, I had to download the data from SecurityCoach and present it manually in dashboards through Power BI or Excel sheets. The data analysis and reporting aspects could be improved to provide better insights. We encountered an issue during a phishing campaign where there was downtime from SecurityCoach's end, which delayed our scheduled campaign. After contacting technical support, we learned about their status page where we could check scheduled downtimes, bug fixes, and patches. They helped us proceed with our phishing campaign once the solution was operational. The modules tested were good, though they could add advanced features. The main area for improvement remains the dashboarding capabilities. Apart from that, there aren't significant areas requiring improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"KnowBe4 has been quite useful for us as a mid-size company, providing a lot of information."
"KnowBe4 has a training program that lasts approximately 15 or 30 minutes, and we provide this security training for our employees so they learn which emails they should open, which links they should click, which links they should not click, and which software they should install."
"The training platform of KnowBe4 is engaging and interactive because it is user-friendly and easy to navigate, offering a variety of training formats."
"KnowBe4's AI integration has enhanced email authenticity."
"Since we did not have any security program initially, this training program was introduced by our CTO as the first training program in our company."
"The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
"Most valuable for me are the interactiveness and format of KnowBe4; it has a realistic format—for example, when I'm taking the phishing simulations, the modules give me examples of the real phishing types that might be in my mailbox and how to deal with them."
"The impact of KnowBe4's automated training campaigns on the overall cybersecurity posture is quite comprehensive because it covers everything from the very basics of cybersecurity to evolving and emerging threats."
"SecurityCoach is designed to teach from scratch, making learning an easy and fun experience for everyone, and it helped us reduce our phishing numbers and incidents as people became more aware of security incidents and their security responsibilities."
 

Cons

"In terms of improvement, we would appreciate having the attachments or more details on the raw messages used in the PhishER site, as sometimes it can be a bit buggy."
"I don't find KnowBe4's real-time insights and analytics very useful because I found it a bit repetitive."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"The training program is very interactive, but sometimes it is hard to follow the process, particularly the steps."
"KnowBe4 should focus more on these issues and provide guidance on dealing with links received from individuals who attempt to manipulate our emotions, particularly on social media platforms such as Facebook and LinkedIn."
"It does not have an easy way to sync your users and pull emails together."
"During the last downtime, it caused significant disruption as users couldn't access the system."
"An area for improvement in KnowBe4 is the repetitive content for users completing multiple training sessions."
"When running campaigns, I had to download the data from SecurityCoach and present it manually in dashboards through Power BI or Excel sheets."
 

Pricing and Cost Advice

"Licensing is paid on a yearly basis. You can go to the official site to check their approximate pricing. It's based on the number of users or staff. It can vary from country to country, but for Ukraine, it works as it's stated on the site."
"It's about five dollars a seat per month."
"I rate the product pricing as four out of ten."
"I don't know the cost, but I believe we are paying yearly. We did like a three-year or five-year contract. I am not aware of any extra costs in addition to a standard licensing fee."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
9%
Construction Company
8%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise12
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for KnowBe4?
I would not know about the pricing because it has been subsidized for us, so I am not fully aware of the actual cost.
What needs improvement with KnowBe4?
I have a challenge with the stability while using KnowBe4. I have made an observation regarding the login process. For every login attempt, because my organization uses KnowBe4 with a large staff s...
What is your primary use case for KnowBe4?
We use KnowBe4 as a training platform where we have many training videos to watch and complete quizzes for my organization.
What is your experience regarding pricing and costs for SecurityCoach?
In both organizations, which had around 1,000 employees each, we had licenses for approximately 1,000 employees. One organization acquired them from their parent company and the other acquired from...
What needs improvement with SecurityCoach?
Regarding analytics and dashboard functionality, it was somewhat beneficial. It provides insight into campaign metrics, showing numbers of people who were phished, clicked on links, or avoided phis...
What is your primary use case for SecurityCoach?
I was mainly doing the awareness training and awareness module of SecurityCoach. I have used it twice in two companies for a longer period of time. I was the lead to get the tool deployed in the or...
 

Overview

 

Sample Customers

West Aurora Public School District 129
Information Not Available
Find out what your peers are saying about KnowBe4, Huntress, Proofpoint and others in Security Awareness Training. Updated: October 2026.
919,894 professionals have used our research since 2012.