Kiteworks vs Trend Micro Email Security comparison

Kiteworks and Trend Micro are both solutions in the Email Security category. Kiteworks is ranked #32 with an average rating of 8.0, while Trend Micro is ranked #8 with an average rating of 8.1. Kiteworks holds a 0.3% mindshare in Email Security, compared to Trend Micro’s 2.6% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 92% of Trend Micro users who would recommend it.

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Executive SummaryUpdated on Dec 3, 2024

Kiteworks and Trend Micro Email Security compete in email security and data protection, each with unique advantages. Kiteworks has an edge in pricing and support, whereas Trend Micro Email Security leads with its extensive feature set, appealing to those seeking advanced capabilities.

Features: Kiteworks is known for its secure file sharing and comprehensive tracking of file activity, offering email protection within a wider content security platform. It emits a focus on secure collaboration. Trend Micro Email Security is distinguished by its robust protection against email threats, including anti-phishing and ransomware defenses, concentrating on advanced email threat detection with features like spam filtering, malware scanning, and email continuity.

Room for Improvement:Kiteworks could enhance its integration capabilities and streamline its complex user interface for enterprise content management. It also needs to simplify its deployment process. Trend Micro Email Security might improve by offering more affordable pricing options, enhancing its mobile interface, and improving the initial setup complexity.

Ease of Deployment and Customer Service:Trend Micro Email Security is praised for its easy cloud deployment and streamlined customer support. Kiteworks, though offering customer service, is perceived as more intricate due to its comprehensive enterprise content management features, which require more tailored support options.

Pricing and ROI:Kiteworks stands out with competitive pricing, maximizing ROI through its multi-functional platform approach. Trend Micro Email Security, while at a potentially higher price point, justifies its cost by delivering significant ROI through effective threat protection. The contrast is found in Kiteworks' cost-effectiveness for integrated solutions and Trend Micro's value in high-stakes security environments.

To learn more, read our detailed Kiteworks vs. Trend Micro Email Security Report (Updated: June 2025).

Buyer's Guide

Kiteworks vs. Trend Micro Email Security

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Defender for Offi...

Mindshare comparison

As of June 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 12.6%, down from 17.6% compared to the previous year. The mindshare of Kiteworks is 0.3%, up from 0.2% compared to the previous year. The mindshare of Trend Micro Email Security is 2.6%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Email Security

Featured Reviews

Tolu Omolaja

Head of Department of Network Communications at Eko electricity

Great URL scanning and attachment scanning, but I would like more proactive threat analysis

The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.

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Sukkanta Banerjee

Senior Software Engineer at Wipro Limited

Two-factor authentication and .ZIP format make large file transfers very secure

The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.

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Nadeem Syed

CEO at Haniya Technologies

Offers comprehensive security, easy integration, and good support

It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."

"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."

"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."

"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."

"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."

"Microsoft Defender for Office 365 is a stable solution."

"Defender helps us prioritize threats across our organization."

"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."

More Microsoft Defender for Office 365 pros

"The solution can be used remotely; it's easy to upload and share files."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"Scalability is impressive."

More Kiteworks pros

"The integration capability of the solution is good."

"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."

"The solution's initial setup process was easy since it was deployed on the cloud."

"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."

"The interface is really good."

"The email and the signature based protection is the most valuable feature."

"The solution's most valuable feature is ATP (Advanced Threat Protection), which utilizes the machine learning algorithm."

"I find the anti-phishing and anti-spam features most valuable because they reduce false positives and enhance security."

More Trend Micro Email Security pros

Cons

"Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS records like SPF, DKIM, and DMARC are not properly published."

"Microsoft Defender for Office 365 should be more proactive."

"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."

"The phishing and spam filters could use some improvement."

"The changes to customer service, specifically the new model for support agreements, are not favorable."

"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."

"The visibility for the weaknesses in the system and unauthorized access can be improved."

"There is a different console for different things; I just want one consolidated console."

More Microsoft Defender for Office 365 cons

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

More Kiteworks cons

"The solution's interface, which we get from an admin perspective, sometimes gets confusing."

"They need to adjust the spam filtering and make it stronger."

"The send box needs improvement to match other products."

"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."

"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."

"Trend Micro Email Security should introduce new features, improvements, and updates which are cost-effective and easy to deploy."

"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."

"The tool's dashboard is old."

More Trend Micro Email Security cons

Pricing and Cost Advice

"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."

"The pricing has become expensive."

"From the pricing point of view, like any other product in the market, there is scope for negotiation."

"The product is expensive."

"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."

"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."

"It's a user-base subscription."

"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."

More Microsoft Defender for Office 365 pricing and cost advice

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The price of Kiteworks is reasonable."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"Trend Micro Email Security's pricing is reasonable."

"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."

"The solution is inexpensive so we recommend it to small to mid-sized businesses."

"It's a VPN solution. Trend Micro is reasonably priced."

"The tool must improve its pricing."

"The solution's pricing is very optimum, given its quality, features, and stability."

"Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."

"The price of Trend Micro Email Security is more than Sophos' similar solution."

More Trend Micro Email Security pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

Manufacturing Company

Government

15%

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Computer Software Company

16%

Financial Services Firm

10%

Insurance Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Defender for Office 365?

Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...

See all answers

What is your experience regarding pricing and costs for Microsoft Defender for Office 365?

Microsoft is quite affordable with a lot of features available for any size organization.

See all answers

What needs improvement with Microsoft Defender for Office 365?

Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS recor...

See all answers

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust...

See all answers

What do you like most about Kiteworks?

The benefits that Kiteworks has provided to its customers in terms of data sovereignty.

See all answers

What needs improvement with Kiteworks?

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to ...

See all answers

What do you like most about Trend Micro Email Security?

The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration ...

See all answers

What needs improvement with Trend Micro Email Security?

There is room for improvement in mobile device management. The company also needs to work on pricing because it is qu...

See all answers

What advice do you have for others considering Trend Micro Email Security?

I would definitely recommend it. Trend Micro is better than any of its competitors. I would rate it a nine out of ten...

See all answers

Comparisons

Proofpoint Email Protection vs Microsoft Defender for Office 365

Compared 14% of the time

Check Point Harmony Email & Collaboration vs Microsoft Defender for Office 365

Compared 7% of the time

Barracuda Email Protection vs Microsoft Defender for Office 365

Compared 5% of the time

Mimecast Email Security vs Microsoft Defender for Office 365

Compared 5% of the time

Cisco Secure Email vs Microsoft Defender for Office 365

Compared 4% of the time

More Microsoft Defender for Office 365 Competitors

Sterling Commerce Connect:Direct vs Kiteworks

Compared 41% of the time

SharePoint vs Kiteworks

Compared 9% of the time

FileCloud vs Kiteworks

Compared 8% of the time

MOVEit vs Kiteworks

Compared 8% of the time

GoAnywhere MFT vs Kiteworks

Compared 7% of the time

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Microsoft Exchange Online Protection (EOP) vs Trend Micro Email Security

Compared 11% of the time

Trend Micro InterScan Messaging Security vs Trend Micro Email Security

Compared 9% of the time

Proofpoint Email Protection vs Trend Micro Email Security

Compared 9% of the time

Fortinet FortiMail vs Trend Micro Email Security

Compared 8% of the time

Check Point Harmony Email & Collaboration vs Trend Micro Email Security

Compared 7% of the time

More Trend Micro Email Security Competitors

Product Reports

Buyer's Guide

Microsoft Defender for Office 365

June 2025

Microsoft Defender for Office 365 report

Download Microsoft Defender for Office 365 product report

Buyer's Guide

Kiteworks

June 2025

Download Kiteworks product report

Buyer's Guide

Trend Micro Email Security

May 2025

Download Trend Micro Email Security product report

Also Known As

MS Defender for Office 365

Accellion

No data available

Overview

Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

Microsoft

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

Trend Micro

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital

Buyer's Guide

Kiteworks vs. Trend Micro Email Security

June 2025

Free Report: Kiteworks vs. Trend Micro Email Security

Find out what your peers are saying about Kiteworks vs. Trend Micro Email Security and other solutions. Updated: June 2025.

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