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Katalon Studio vs ZAPTEST comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Katalon Studio is cost-effective, streamlines testing, boosts efficiency, saving time and resources, especially with CI/CD integration.
Sentiment score
7.7
ZAPTEST boosts ROI by enabling automation, eliminating manual testing phases and multiple tester hires, achieving 100% user-reported ROI.
It saves almost 80% of your manual testing time, so it is better to switch to Katalon Studio.
Lead Automation Engineer at a computer software company with 1,001-5,000 employees
We already have the automation pipeline in place, and we are also using the cloud, allowing us to test multiple browsers and platforms simultaneously, which is great for time and cost savings.
System Engineer at Tata Consultancy Services private Limited
I have seen a return on investment with Katalon Studio because the number of resources allocated to the project has reduced, making it very time-saving and efficient.
Senior Software Qulity Assurance Engineer at a energy/utilities company with 501-1,000 employees
 

Customer Service

Sentiment score
6.0
Katalon Studio offers efficient support with quick responses, though some rely on community forums; enterprise users receive better service.
Sentiment score
9.1
ZAPTEST excels in responsive customer service and support, with flexible pricing and effective issue resolution praised by users.
Katalon's support is not very strong unless you opt for the enterprise version.
Senior Consultant at Yethi Consulting
I encountered a couple of issues during the initial setup, but customer care resolved them quickly.
Senior Quality Specialist at Zenya
Within 24 hours, I received support from the customer support team through their forum.
Software Development Engineer in Test at a retailer with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.9
Katalon Studio scales well for small to medium projects but may struggle with larger test suites and execution time.
Sentiment score
8.9
Organizations experience seamless scalability with ZAPTEST, reporting smooth operations even under high demands due to effective license integration.
We achieve scalability through building modular tests, leveraging features such as parallel execution, and using CI/CD integration and pipelines.
System Engineer at Tata Consultancy Services private Limited
It allows me to develop, run, and deploy test cases extensively.
Senior Quality Specialist at Zenya
Katalon Studio handles larger projects and more complex test cases very easily.
Software Development Engineer in Test at a retailer with 1,001-5,000 employees
 

Stability Issues

Sentiment score
6.8
Katalon Studio is stable, though some users report minor issues, particularly with large tests and new application updates.
Sentiment score
7.0
ZAPTEST's version 15.0.75 resolves previous stability issues, though minor crashes affect 2% of users occasionally.
It needs more stability when test cases are executed.
QA at Southern Glazer's Wine and Spirits, LLC
In my experience, Katalon Studio is stable, but sometimes I encounter lag and crash issues.
Software Development Engineer in Test at a retailer with 1,001-5,000 employees
I have not encountered any major bugs or crashes.
Software Test Engineer at a tech services company with self employed
 

Room For Improvement

Katalon Studio needs enhanced scripting, platform support, tool integrations, documentation, execution speed, and improvement in customer support.
Users find ZAPTEST documentation outdated, desire better support, improved features, and enhanced test result and save functions.
Parallel execution is available, but not with the free version.
QA at Southern Glazer's Wine and Spirits, LLC
Providing clearer guidance during the trial period for certification and training modules would also help.
Consultant at a tech vendor with 1,001-5,000 employees
There is significant competition, so providing a good offer with extra features could be beneficial.
Senior Quality Specialist at Zenya
 

Setup Cost

Katalon Studio's pricing is competitive, offering value with free basic use and reasonable costs for premium features.
ZAPTEST provides cost-effective enterprise solutions with flexible licensing, low fees, and a free evaluation, making it a budget-friendly choice.
The approximate cost is around $8,000.
QA at Southern Glazer's Wine and Spirits, LLC
Although there are free automation software options available, Katalon Studio offers everything in a single hub for a fee.
Software Test Engineer at a tech services company with self employed
From a user perspective, Katalon Studio offers good value, particularly for teams looking for quick automation without significant upfront investment.
Quality Automation Specialist at SymphonyAI
 

Valuable Features

Katalon Studio is favored for its user-friendly automation, robust features, strong integrations, and adaptability to testing needs.
ZAPTEST offers advanced testing automation with cross-platform compatibility, multi-device support, and integrations, reducing effort and costs efficiently.
We can schedule our test cases, and the report which we get can be shared with higher-level management.
Senior Quality Specialist at Zenya
Katalon Studio has positively impacted my organization because I have noticed that I can save more than 50% of our time automating test cases.
Software Development Engineer in Test at a retailer with 1,001-5,000 employees
Now, using Katalon Studio, we have a 50% increase in velocity in the test and create automatic tests.
IT Projects Director at a tech consulting company with 11-50 employees
 

Categories and Ranking

Katalon Studio
Ranking in Test Automation Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
Regression Testing Tools (2nd), API Testing Tools (4th)
ZAPTEST
Ranking in Test Automation Tools
27th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
Functional Testing Tools (29th)
 

Mindshare comparison

As of January 2026, in the Test Automation Tools category, the mindshare of Katalon Studio is 6.4%, down from 11.0% compared to the previous year. The mindshare of ZAPTEST is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
Katalon Studio6.4%
ZAPTEST0.9%
Other92.7%
Test Automation Tools
 

Featured Reviews

Ramanagowda Hullur - PeerSpot reviewer
Senior Automation Engineer at Stryker
Recording limitations and remote access challenges have affected desktop application testing
Katalon Studio has proven effective in our deliverables, particularly in designing the framework where other tools typically require coding in client libraries such as Python or Java. With Katalon Studio, there is no such complexity, allowing us to organize projects modularly based on folder structures without needing to write separate code. The self-healing feature for web application automation and its built-in CI/CD ecosystem integration eliminates the need for external tools for pipeline setup. Katalon Studio excels in CI/CD integration, providing an inbuilt ecosystem without the need for external setup, and it features a postings structure along with keyword and library availability. Newcomers to the team can easily adapt to the setup or project structure, which contributes to its popularity, along with its low-code or no-code capability that allows for a comprehensive platform supporting web, mobile, API, and desktop automation. The self-healing mechanism for test cases autonomously identifies issues with locators and ensures they continue functioning, which is impressive, along with the robust object repository. Katalon Studio has significantly aided our team, especially when clients expect deliveries for CI/CD integration that requires automation test scripts to run on a daily schedule. The self-healing feature automatically identifies available locators for elements in the DOM, ensuring that test cases remain functional. Katalon Studio has positively impacted our organization by facilitating faster delivery when clients have urgent requirements. We can deliver quickly based on urgency due to the features Katalon Studio provides. This has led to significant reductions in time spent on framework configuration, designing, and training individuals who are unfamiliar with the tool, helping us save both time and costs.
it_user362916 - PeerSpot reviewer
System engineer at a tech services company with 10,001+ employees
We can write our codes just after the functional docs are prepared, and we can straight away start testing the application in the system testing phase itself.
* Using this tool, we can automate test cases even before the deployment of an application. This can be done by scanning objects from UI mock-ups or screenshots. * One script multi-run technology reduces scripting effort and budget by which you can run one unique script to test multiple platforms. * We can write one code and run it in multiple browsers (Chrome, IE, Firefox anything) and operating systems (Android, Windows, anything). * PDF validation, average colour validation, etc. are better and stable. * We can literally automate anything (not necessarily web applications) using ZAPTEST as it works exactly as a human eye and doesn't dig into application codes. * Partial OCR and block recognization are game changers. * JIRA and ALM integration
report
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
11%
Government
6%
Manufacturing Company
19%
Financial Services Firm
14%
Outsourcing Company
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise25
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Katalon Studio?
Pricing felt reasonable for the features provided, especially considering the time saved during the automation setup and execution. From a user perspective, Katalon Studio offers good value, partic...
What needs improvement with Katalon Studio?
I feel nothing needs improvement for Katalon Studio, as it is already the best in the industry, providing the best enhancement for users. Katalon Studio is already top-notch with no need to improve.
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Overview

 

Sample Customers

Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
AT&T, Ally Financial, Inc. Standard & Poors, Comcast, Boeing Employee Credit Union, Nordstroms, Bank of New Zealand, Aviva France, Delta Airlines, First National Bank of South Africa, Leukemia & Lymphoma Society, American Well, SuperValu, 24 Hour Fitness, Inc., Lexis Nexis, Cspire Wireless, GE Intelligent Systems, Accenture, Shelter Mutual Insurance, Agco
Find out what your peers are saying about Katalon Studio vs. ZAPTEST and other solutions. Updated: January 2026.
881,114 professionals have used our research since 2012.