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Katalon Studio vs ZAPTEST comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Katalon Studio improves test case coverage and reduces costs, enhancing speed to market and organizational efficiency for budget-conscious teams.
Sentiment score
7.7
ZAPTEST boosts ROI by enabling automation, eliminating manual testing phases and multiple tester hires, achieving 100% user-reported ROI.
 

Customer Service

Sentiment score
5.9
Customer service is generally positive, but technical support experiences are mixed, with better results for users with paid plans.
Sentiment score
9.1
ZAPTEST excels in responsive customer service and support, with flexible pricing and effective issue resolution praised by users.
Katalon's support is not very strong unless you opt for the enterprise version.
I encountered a couple of issues during the initial setup, but customer care resolved them quickly.
Within 24 hours, I received support from the customer support team through their forum.
 

Scalability Issues

Sentiment score
6.9
Katalon Studio is scalable, intuitive, and supports up to 30-member teams but has script execution limitations.
Sentiment score
8.9
Organizations experience seamless scalability with ZAPTEST, reporting smooth operations even under high demands due to effective license integration.
It allows me to develop, run, and deploy test cases extensively.
Katalon Studio handles larger projects and more complex test cases very easily.
Katalon Studio has very good scalability.
 

Stability Issues

Sentiment score
6.7
Users find Katalon Studio stable but report occasional crashes, performance issues, and integration challenges, especially on Mac and iOS.
Sentiment score
7.0
ZAPTEST's version 15.0.75 resolves previous stability issues, though minor crashes affect 2% of users occasionally.
It needs more stability when test cases are executed.
In my experience, Katalon Studio is stable, but sometimes I encounter lag and crash issues.
I have not encountered any major bugs or crashes.
 

Room For Improvement

Katalon Studio needs more scripting options, better support, and enhancements in stability, integration, speed, and test management features.
Users find ZAPTEST documentation outdated, desire better support, improved features, and enhanced test result and save functions.
Parallel execution is available, but not with the free version.
Providing clearer guidance during the trial period for certification and training modules would also help.
There is significant competition, so providing a good offer with extra features could be beneficial.
 

Setup Cost

Katalon Studio provides a freemium model with flexible licensing, balancing free basic features against paid advanced capabilities.
ZAPTEST provides cost-effective enterprise solutions with flexible licensing, low fees, and a free evaluation, making it a budget-friendly choice.
The approximate cost is around $8,000.
Although there are free automation software options available, Katalon Studio offers everything in a single hub for a fee.
The pricing of Katalon Studio is affordable, making it a sensible option for those looking for an affordable range.
 

Valuable Features

Katalon Studio offers ease of use, powerful automation, integration, minimal coding, Jenkins integration, and AI-enhanced features for efficiency.
ZAPTEST offers advanced testing automation with cross-platform compatibility, multi-device support, and integrations, reducing effort and costs efficiently.
We can schedule our test cases, and the report which we get can be shared with higher-level management.
Katalon Studio has positively impacted my organization because I have noticed that I can save more than 50% of our time automating test cases.
Now, using Katalon Studio, we have a 50% increase in velocity in the test and create automatic tests.
 

Categories and Ranking

Katalon Studio
Ranking in Test Automation Tools
4th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
Regression Testing Tools (3rd), API Testing Tools (4th)
ZAPTEST
Ranking in Test Automation Tools
30th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
Functional Testing Tools (31st)
 

Mindshare comparison

As of October 2025, in the Test Automation Tools category, the mindshare of Katalon Studio is 8.7%, down from 11.9% compared to the previous year. The mindshare of ZAPTEST is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
Katalon Studio8.7%
ZAPTEST0.4%
Other90.9%
Test Automation Tools
 

Featured Reviews

Edwar Enrique Vilchez Serrano - PeerSpot reviewer
Has increased testing speed and enabled automated coverage for multiple platforms
The best features Katalon Studio offers are the efficiency and adaptability to any environment. When the company started to use Katalon Studio, the time in testing was very fast. It was more focused on the principal items. For example, the regression test and the integration test were more efficient and faster. Initially, all the tests were manual. Now, using Katalon Studio, we have a 50% increase in velocity in the test and create automatic tests. The reporting is very good, but it could be better. The interface is very intuitive and integration with the other tools was easy for people who study in the Katalon Academy. It is easy compared with other tools. Katalon Studio has very good scalability.
it_user362916 - PeerSpot reviewer
We can write our codes just after the functional docs are prepared, and we can straight away start testing the application in the system testing phase itself.
* Using this tool, we can automate test cases even before the deployment of an application. This can be done by scanning objects from UI mock-ups or screenshots. * One script multi-run technology reduces scripting effort and budget by which you can run one unique script to test multiple platforms. * We can write one code and run it in multiple browsers (Chrome, IE, Firefox anything) and operating systems (Android, Windows, anything). * PDF validation, average colour validation, etc. are better and stable. * We can literally automate anything (not necessarily web applications) using ZAPTEST as it works exactly as a human eye and doesn't dig into application codes. * Partial OCR and block recognization are game changers. * JIRA and ALM integration
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
Manufacturing Company
22%
Financial Services Firm
14%
Government
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise19
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Katalon Studio?
Katalon Studio is on the expensive side. I rated it eight on a scale where ten is very expensive. I recommend optimizing the pricing, as a moderate value around five would be preferred.
What needs improvement with Katalon Studio?
The pricing could be improved. Offering a discount on Katalon Studio licenses could encourage more users. There is significant competition, so providing a good offer with extra features could be be...
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Overview

 

Sample Customers

Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
AT&T, Ally Financial, Inc. Standard & Poors, Comcast, Boeing Employee Credit Union, Nordstroms, Bank of New Zealand, Aviva France, Delta Airlines, First National Bank of South Africa, Leukemia & Lymphoma Society, American Well, SuperValu, 24 Hour Fitness, Inc., Lexis Nexis, Cspire Wireless, GE Intelligent Systems, Accenture, Shelter Mutual Insurance, Agco
Find out what your peers are saying about Katalon Studio vs. ZAPTEST and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.