Try our new research platform with insights from 80,000+ expert users

Katalon Studio vs OpenText Functional Testing vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Katalon Studio is easy to adopt, saving 30%-40% costs, improving efficiency, and enhancing speed to market.
Sentiment score
7.2
OpenText Functional Testing automates tasks, reducing testing time and costs, yielding significant long-term ROI and system compatibility.
Sentiment score
6.8
SmartBear TestComplete automation saves time, enhances client satisfaction, and boosts efficiency, with annual savings of approximately $10,000.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
The development time using UFT can be cut down into half as compared to coding from scratch.
We can easily achieve a return on investment in one, two, or three years.
Once set up, only one person is needed to handle all tasks, reducing the requirement for multiple personnel.
 

Customer Service

Sentiment score
5.9
Katalon Studio's customer service is praised for its responsiveness, with improvements at enterprise-level, but has limitations for free versions.
Sentiment score
6.1
OpenText Functional Testing support is mixed, with responsive service but potential delays and escalations for technical issues.
Sentiment score
6.9
SmartBear TestComplete's customer support is knowledgeable but inconsistent, with delays and unresolved issues needing faster escalation and responses.
Katalon's support is not very strong unless you opt for the enterprise version.
I encountered a couple of issues during the initial setup, but customer care resolved them quickly.
Documentation is good.
Support cases are easily created and attended to promptly, depending on urgency.
After creating a ticket, it takes three to five days for them to acknowledge it and then send it to somebody.
The technical support is rated eight out of ten.
 

Scalability Issues

Sentiment score
6.9
Katalon Studio is cost-effective and scalable for small teams but less optimal for large-scale load testing.
Sentiment score
7.1
OpenText Functional Testing scales well with planning, though browser support and licensing issues require attention for seamless integration.
Sentiment score
7.4
SmartBear TestComplete is scalable and adaptable, with flexible scripting, but may require licensing for wider deployment.
It allows me to develop, run, and deploy test cases extensively.
The tool can be installed on all computers used by developers or test automation engineers.
 

Stability Issues

Sentiment score
6.7
Katalon Studio is stable for most users, but complex projects and updates can cause crashes and integration issues.
Sentiment score
6.6
OpenText Functional Testing is generally reliable, but occasional stability issues arise, influenced by machine specs and implementation methods.
Sentiment score
6.9
SmartBear TestComplete generally stable, but users report crashes, memory leaks, and HTML5 testing delays in certain scenarios.
It needs more stability when test cases are executed.
Stability is important as it saves time and provides valuable reports to higher management for decision-making.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
 

Room For Improvement

Katalon Studio faces scripting limitations, unreliable Object Spy, slow testing, stability issues, and lacks integration and support features.
OpenText Functional Testing needs enhancements in object identification, performance, cost, scripting support, mobile features, and open-source tool integration.
SmartBear TestComplete faces challenges in object recognition, integrations, licensing, performance, and support across browsers and mobile devices.
Parallel execution is available, but not with the free version.
Providing clearer guidance during the trial period for certification and training modules would also help.
There is significant competition, so providing a good offer with extra features could be beneficial.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature.
 

Setup Cost

Katalon Studio is cost-effective and competitive, though some advanced features may require costly licenses compared to alternatives.
OpenText Functional Testing is costly but cost-effective due to robust capabilities and potential reductions in manual testing efforts.
SmartBear TestComplete's pricing and licensing receive mixed reviews, seen as both reasonable and costly depending on usage and modules.
The approximate cost is around $8,000.
The pricing of Katalon Studio is affordable, making it a sensible option for those looking for an affordable range.
Katalon Studio is on the expensive side.
It's cheaper than Tricentis Tosca but more expensive than some others.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
 

Valuable Features

Katalon Studio simplifies automated testing with versatile features, platform support, and user-friendly tools, favored for comprehensive test management.
OpenText Functional Testing provides extensive platform compatibility, strong object recognition, and robust automation frameworks enhancing diverse testing environments.
SmartBear TestComplete excels in cross-platform automation, integration, and support for multiple languages, enhancing automated testing efficiency and maintenance.
We can schedule our test cases, and the report which we get can be shared with higher-level management.
Katalon Studio has the highest number of integrations compared to other tools at a similar price point, such as Jira, Brokerstack, and Jenkins.
The browser compatibility and self-healing capabilities are excellent, which helps keep the code updated.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier.
The most valuable feature of SmartBear TestComplete for me is the image comparison functionality.
 

Mindshare comparison

As of August 2025, in the Test Automation Tools category, the mindshare of Katalon Studio is 9.2%, down from 12.1% compared to the previous year. The mindshare of OpenText Functional Testing is 9.2%, down from 10.5% compared to the previous year. The mindshare of SmartBear TestComplete is 5.9%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Appu Ashok - PeerSpot reviewer
Expansive integrations boost automation potential across devices
I am in the field of product research and am familiar with Katalon Studio for product comparisons and test automation. Even though I am not an active tester, I have created a few tests using Katalon Studio Some of our customers use Katalon Studio, however, our own product, Tangene, is a…
Badari Mallireddy - PeerSpot reviewer
Automation becomes feasible with diverse application support and faster development
I have used UFT for web application automation, desktop application automation, and Oracle ERP automation UFT provides object identification, which is one of the easiest to use. It requires less coding, has built-in features for API testing, and most importantly, it supports more than just web…
Prakhar Goel - PeerSpot reviewer
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.
report
Use our free recommendation engine to learn which Test Automation Tools solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
14%
Manufacturing Company
9%
Government
7%
Manufacturing Company
19%
Financial Services Firm
15%
Computer Software Company
12%
Government
6%
Computer Software Company
18%
Manufacturing Company
16%
Financial Services Firm
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Katalon Studio?
Katalon Studio is on the expensive side. I rated it eight on a scale where ten is very expensive. I recommend optimiz...
What needs improvement with Katalon Studio?
The pricing could be improved. Offering a discount on Katalon Studio licenses could encourage more users. There is si...
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
Areas of OpenText Functional Testing that have room for improvement include having an option to store objects in the ...
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to imp...
 

Also Known As

No data available
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
No data available
 

Overview

 

Sample Customers

Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Tricentis, UiPath, OpenText and others in Test Automation Tools. Updated: August 2025.
865,295 professionals have used our research since 2012.