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Kandji vs SanerNow CyberHygiene Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Kandji
Ranking in Endpoint Detection and Response (EDR)
12th
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Vulnerability Management (20th), Mobile Device Management (MDM) (3rd), Enterprise Mobility Management (EMM) (3rd)
SanerNow CyberHygiene Platform
Ranking in Endpoint Detection and Response (EDR)
59th
Average Rating
9.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
Vulnerability Management (60th), Patch Management (22nd), Risk-Based Vulnerability Management (27th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
CD
SysAdmin at a recreational facilities/services company with 11-50 employees
Strong security structure has supported fast Mac and iOS administration with minimal IT effort
One area for improvement for Kandji would be having a bigger suite of applications. I noticed that some of the niche apps our data software firm needs were not in the regular library. We were able to use the custom app feature to create those apps ourselves, but I would love it if Kandji could expand the library. I also wish Kandji could lock down different ports on MacBooks based on which ones we wanted to shut down, and I hope there is an easier way to sandbox people's bring your own device devices because when we're doing SOC 2, it really wants us to sandbox things so that if someone were to take a device that is not ours, we could delete just our data off there and not theirs. An improvement needed for Kandji would be the ability to remote into devices. I would appreciate something that is really reliable for that without having to buy third-party software.
JU
Information Technology Supervisor at DMCI Homes, Inc.
Can automate updates and manage software licenses more effectively
Our team uses the SanerNow CyberHygiene Platform for threat detection, focusing on features like vulnerabilities and asset exposure. The asset exposure feature is packaged with software licenses and machines. We get the latest updates and patches for Windows workstations and applications for remediation. We can automate these updates, which greatly improves our previous manual and scripting-based tools. Before, we struggled with setting policies and making changes to workstations. Now, we can automate updates and manage software licenses more effectively. We monitor who's using various licenses like Office, CAD, Visio, and Lumion.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"Palo Alto is the best security solution in the market."
"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."
"Overall, it's a great platform; it integrates very well with other solutions from Palo Alto and also with our vendors, the ease of use is excellent, I love the root cause analysis from Cortex, which is amazing, and in a few clicks you can have the full root cause."
"Previously, we had to install endpoint protection per machine and then scan and update, but Cortex XDR basically does that centrally and predictably, so we have more time to do day-to-day work rather than spend time chasing those endpoints."
"The protection offered by this product is good, as is the endpoint reporting."
"But overall, when we speak about security and protection, they are one of the top providers."
"Stability-wise, it is good; I did not hear about any issues in terms of stability, and Cortex XDR by Palo Alto Networks can be trusted completely."
"Kandji has positively impacted my organization by simplifying the management of the Apple fleet."
"Kandji has positively impacted my organization by increasing our security, reducing our resolution times, and ensuring that all employees who work from home have their computers working from day one."
"After switching to Kandji, we have seen a return on investment, specifically in human resource savings."
"It's a very easy plug-and-play solution where you can just enroll the devices and choose the features you want."
"Kandji has positively impacted my organization because it was very easy to implement and manage all of our devices, especially when we manage with the ISO and SOC 2 certifications that we need for our organization."
"The customer support at Kandji is phenomenal and is the best I have experienced from any vendor."
"Kandji has positively impacted my organization by allowing us to better assist and it allows for a better user experience, a better kind of fleet management."
"The best features Kandji offers are that it was easy to use, required low technology knowledge, and provided quick and good support."
"Although it is, in fact, a complete vulnerability management solution, the most valuable feature is the patch management functionality. Most of our customers give preference to this tool over other tools when it comes to patch management."
"Our team uses the SanerNow CyberHygiene Platform for threat detection, focusing on features like vulnerabilities and asset exposure. The asset exposure feature is packaged with software licenses and machines. We get the latest updates and patches for Windows workstations and applications for remediation. We can automate these updates, which greatly improves our previous manual and scripting-based tools."
 

Cons

"Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth."
"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"A little bit more automation would be nice."
"There's room for improvement with Mac device installations, which can be challenging."
"In general, the price could be more competitive."
"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"The negative aspect I see is the economic model used by Palo Alto."
"One way Kandji can be improved is through pricing, as other market providers comparatively have a lower price."
"I think Kandji could be improved with a better UI."
"In Kandji, I see a drawback related to the remote wipe function."
"There are certain limitations with blueprints where each machine can only have one or must have a blueprint, which is frustrating since certain machines may not need to have a blueprint straight away for testing."
"While I do not have anything specific to add about the features, I do think there is a lack of flexibility in Kandji."
"One area for improvement for Kandji would be having a bigger suite of applications."
"The Windows part needs a lot of work."
"Kandji should give open customization."
"SanerNow has good integration with the more well known ITSM tools, but at the same time there are many other ITSM (IT Service Management) tools available in the market, including local tools here in India, and I'm not sure how SanerNow plans to integrate with them all out of the box."
"SanerNow CyberHygiene Platform needs to incorporate more documentation."
 

Pricing and Cost Advice

"The pricing is okay, although direct support can be expensive."
"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The price is on the higher side, but it's okay."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"I am using the Community edition."
"Very costly product."
"I don't recall what the cost was, but it wasn't really that expensive."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"Users have to pay a yearly licensing fee for Kandji, which is expensive."
"As with several other solutions such as Microsoft MECM and SCCM, the licensing for SanerNow involves per-device pricing for each kind of product or service on offer."
"The pricing is reasonable - we paid about 2.5 million for 3,500 nodes."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Comms Service Provider
14%
Outsourcing Company
12%
Financial Services Firm
10%
Construction Company
7%
Outsourcing Company
17%
Comms Service Provider
10%
Construction Company
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise7
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Kandji?
My experience with pricing, setup cost, and licensing is that we are using nearly 100 machines in Kandji, which comes...
What needs improvement with Kandji?
One thing I have noticed is that Kandji is mainly for Mac devices. We cannot manage Windows devices on Kandji. This i...
What is your primary use case for Kandji?
Kandji, which is now called Hero, is used for mobile device management. We use it to manage Mac devices, Apple device...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
SecPod SanerNow, SanerNow RP
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Siemens, Aruba, SironLabs, POS Aviation, Kotak, Kaizen Automotive, Amagi, McNeilus Steel, Claremont, Glassbeam, Marlabs, Amazon Web Services
Find out what your peers are saying about Kandji vs. SanerNow CyberHygiene Platform and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.