JumpCloud vs Microsoft Identity Manager comparison

JumpCloud and Microsoft are both solutions in the Identity Management (IM) category. JumpCloud is ranked #12 with an average rating of 8.4, while Microsoft is ranked #11 with an average rating of 8.0. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 76% of Microsoft users who would recommend it.

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Executive SummaryUpdated on Jan 18, 2026

Microsoft Identity Manager and JumpCloud compete in the identity and access management category. JumpCloud seems to have the upper hand with its extensive cross-platform support and user-friendly administration, which are highly valued by users.

Features: Microsoft Identity Manager offers seamless integration within the Microsoft ecosystem, providing advanced authentication, conditional access, and robust synchronization. It secures both on-premises and cloud workloads, integrating well with Exchange and Office 365. JumpCloud is known for extensive cross-platform support, device management, SSO, and flexible policy management. It integrates seamlessly with various systems, enabling easy user and device administration.

Room for Improvement: Microsoft Identity Manager needs better connectors and integration for non-Microsoft environments, reduced on-premises complexities, improved user behavior analysis, and faster support response. JumpCloud could benefit from expanded integrations, improved MDM features, and better policy management.

Ease of Deployment and Customer Service: Microsoft Identity Manager supports various deployment models, including hybrid environments, but involves complex on-premises setups. Customer support varies between enterprise clients and SMBs. JumpCloud is oriented towards public cloud deployments, offering simplified management and better ease of use. However, it could improve response times and documentation.

Pricing and ROI: Microsoft Identity Manager's pricing is often included in premium Microsoft licenses, cost-effective for existing users but seen as expensive by some. JumpCloud offers transparent pricing with different package options, regarded as cost-effective for smaller budgets. Both solutions report positive ROI; Microsoft emphasizes ecosystem benefits, while JumpCloud highlights efficient management and user satisfaction.

To learn more, read our detailed JumpCloud vs. Microsoft Identity Manager Report (Updated: December 2025).

Buyer's Guide

JumpCloud vs. Microsoft Identity Manager

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

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Arun Jose

System Administrator at Mensa Brands

Unified directory and device management has streamlined remote workforce security and onboarding

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.

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RameshKumar9

Consultant at IOM - UN Migration

Supports reliable identity management and custom policy design

Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager. While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"The console is cloud-based, which is something I really appreciate."

"Our primary use case for this product is DLP,"

"Content filtering is the most useful feature of iboss."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

"iboss is among the few products providing inline filtering where no application is needed on the device."

More iboss pros

"A key positive impact JumpCloud has on my organization is significant time savings, and by centralizing user and device management, IT teams can reduce the time spent on manual tasks, potentially freeing up 20 to 30 percent of their time."

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."

"JumpCloud has positively impacted my organization because we can work more efficiently by focusing on the one user portal to use the applications."

"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."

"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."

"Scalability-wise, I rate the solution a ten out of ten."

"Ability to integrate all applications."

More JumpCloud pros

"The most valuable feature of the solution is the fact that I can use it to track who is sending which email, who is accessing which documents or which files, etc. These tools help me improve security within the enterprise environment."

"The product allows us to track the logins easily."

"The product’s most valuable feature is stability."

"Very powerful synchronization tool."

"The feature that I find most valuable is the security layer of the identity and access management solution. The ability to secure on-premises and cloud-based workloads and to provide seamless authentication into hybrid workloads, which is also both on-premises and in cloud environments."

"What makes this solution attractive is the licensing model. Microsoft Identity Manager is included in premium versions of Azure AD and in enterprise agreements such as E3. This makes the solution very attractive to many of our clients who are subscribed to those products."

"The most valuable and most interesting feature is the conditional access."

"The most valuable feature is that it provides protection for our company documents."

More Microsoft Identity Manager pros

Cons

"The dashboards for local use could be better."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"Sometimes, obviously, there are bugs."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"The reporting feature needs improvement."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"File integrity monitoring would be very advantageous as an additional feature."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

More iboss cons

"They need more straightening of the SSO capabilities."

"JumpCloud can be improved in several areas."

"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."

"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

"I think the reporting in JumpCloud could be improved as it takes a while to pull the exact data you need sometimes."

"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."

"I would like to see some support for printers, especially network printers, through the application."

"Customer service is fairly good, and sometimes it takes a little time to hear back."

More JumpCloud cons

"Microsoft Identity Manager could be more intuitive in terms of interface."

"It would be good if Microsoft Identity Manager Maybe could be integrated with Azure Active Directory directly and made as a cloud platform."

"Integration with third parties and enhanced policy management could be improved."

"This product was only launched two or three years ago and it is still in the process of becoming stable."

"The security could be slightly improved."

"All actions require logging in to the server."

"The documentation could be better."

"Instead of using the connectors from the third-party companies, they should make the Microsoft templates available with this product. If Microsoft would increase the number of the box connectors that would be helpful to all the customers who use it daily."

More Microsoft Identity Manager cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The overall pricing for iboss is very competitive and transparent."

"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"The solution is pretty expensive."

"JumpCloud's monthly license costs around $25 for the complete solution."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

More JumpCloud pricing and cost advice

"My rating for the pricing of Microsoft Identity Manager is average, neither too expensive nor too cheap."

"The solution is expensive."

"The tool's price is low for my company."

"The prices can always be improved. I'd rate it a 4 out of 10 in terms of pricing."

"When comparing the cost, Microsoft Identity Manager is the best solution because it is free if you have an Azure P2 license."

"MIM is free with a Microsoft Azure license."

"The solution is included in the Microsoft E3 license and premium subscriptions of Azure AD."

"Microsoft Identity Manager comes with the premium or community license. If the customer doesn't have a premium license, the reseller who sells the licenses of Microsoft to the enterprise can extend the license for the client."

More Microsoft Identity Manager pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Comms Service Provider

18%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

11%

Manufacturing Company

10%

Financial Services Firm

10%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	3
Large Enterprise	11

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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What do you like most about JumpCloud?

The product enables device management.

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What is your experience regarding pricing and costs for JumpCloud?

My experience with pricing, setup cost, and licensing indicates that pricing can be considered competitive with simil...

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What needs improvement with JumpCloud?

JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for ...

See all answers

What is your experience regarding pricing and costs for Microsoft Identity Manager?

Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that...

See all answers

What needs improvement with Microsoft Identity Manager?

Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud...

See all answers

What is your primary use case for Microsoft Identity Manager?

The typical use case for Microsoft Identity Manager is to automate Active Directory, where it is responsible for onbo...

See all answers

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Compared 7% of the time

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Compared 7% of the time

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Compared 6% of the time

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Compared 23% of the time

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Compared 15% of the time

One Identity Manager vs Microsoft Identity Manager

Compared 10% of the time

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Compared 10% of the time

Oracle Identity Governance vs Microsoft Identity Manager

Compared 7% of the time

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Product Reports

Buyer's Guide

iboss

January 2026

Download iboss product report

Buyer's Guide

JumpCloud

January 2026

Download JumpCloud product report

Buyer's Guide

Microsoft Identity Manager

January 2026

Download Microsoft Identity Manager product report

Also Known As

iBoss Cloud Platform

Resmo

MIM, Forefront Identity Manager, FIM, MS Identity Manager

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.

JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.

What are the key features of JumpCloud?

Device Management: Manage Windows, Mac, and Linux devices efficiently.
Single Sign-on: Seamlessly integrate with Microsoft 365 and Google Workspace.
Centralized Directory: Simplifies administration by consolidating user credentials.
Policy Management: Enforce policies and provide VPN access.
Remote Management: Provides flexible access control.

Why should users consider JumpCloud?

Streamlined Onboarding/Offboarding: Efficient user management saves time.
Robust Authentication: Enhances security through strong credential management.
Scalability: Adapts well to growing business needs.
Integration Capabilities: Supports seamless connections with cloud applications.

Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.

JumpCloud

Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.

Microsoft

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

Dow Chemical Company (Dow), Whole Foods Market

Buyer's Guide

JumpCloud vs. Microsoft Identity Manager

December 2025

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