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JSCAPE by Redwood vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JSCAPE by Redwood
Ranking in Managed File Transfer (MFT)
11th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
6th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Managed File Transfer (MFT) category, the mindshare of JSCAPE by Redwood is 4.4%, up from 2.6% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 5.4%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
Sterling Commerce Connect:Direct5.4%
JSCAPE by Redwood4.4%
Other90.2%
Managed File Transfer (MFT)
 

Featured Reviews

KS
System Administrator at Agility
Provides high availability of clustering and valuable file transfer management features
The initial setup process is easy with the support of a 24-hour backend expert and available demos for installation and configuration. We can also refer to the documentation. It takes two days to complete. The deployment process involves server installation, configuring necessary reports, and publishing the system on the public internet. Initially, we created internal users with LtAP access. It enables control over file upload and download permissions for specific file types. The implementation, accessible through SFTP and HTTPS protocols, works well for secure file transfers. It requires three executives to deploy and one or two to maintain the product.
reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Has delivered robust secure file transfer with exceptional encryption features
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support staff during UK timings or GMT timings is very good; they are supportive and helpful. Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct. They recently improved by adding a GUI for configurations on Windows as well as UNIX platforms, which is very helpful. However, the web client is cumbersome and not as interactive as it should be. The CLI part is comprehensive, but the GUI needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It keeps a clear record of all the file transfers that take place, the person who initiated them, and the outcome of the execution."
"Triggers are also something that is useful as they automate the use of boilerplate code."
"The tool can transfer files of any size and type without any issue."
"The user interface feels easy to use."
"It is platform-independent and can flawlessly work on any operating system using the latest security standards."
"The user-friendly interface has made it easy for fresh users to adopt it."
"The JSCAPE MFT Server offers support for diverse protocols such as FTP(S), SFTP, SCP, AFTP, OFTP, and TFPT."
"One of the standout features of this particular tool is its automation capabilities."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"The product has been very stable."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
"Automation is the most valuable feature."
"Security is the most valuable feature of this product."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
 

Cons

"The price is too high and the product line is too complex."
"The initial setup is a bit hectic during the installation."
"The user interface is something that has to be worked on."
"The JSCAPE team could create detailed documents or blogs on how to troubleshoot certain errors that come over in integration with existing environment tools."
"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."
"Database crashing was seen whenever there was an overload."
"The user interface (UI) could be improved."
"The cost of the tool is relatively high and can pose a problem to medium and small-scale companies who are trying to overcome their on-premise server limitations."
"I do not have any notes for improvement."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"The user interface needs to be improved."
"The user interface could be more user-friendly."
"Technical support is the number one concern."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"The initial setup could be simpler and better."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
 

Pricing and Cost Advice

"The software is expensive compared to other vendors."
"Annual licensing fee."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
"The solution's licensing cost is too high."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Retailer
8%
Manufacturing Company
8%
Performing Arts
7%
Financial Services Firm
33%
Manufacturing Company
7%
Computer Software Company
6%
Media Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise35
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What do you like most about JSCAPE?
The product's most valuable feature is the high availability clustering.
What is your experience regarding pricing and costs for JSCAPE?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What needs improvement with JSCAPE?
JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps. We handle cybersecurity ourselves with proprietary technologies for the netwo...
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
 

Overview

 

Sample Customers

BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
HZMO, Bank of Communications
Find out what your peers are saying about JSCAPE by Redwood vs. Sterling Commerce Connect:Direct and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.