We performed a comparison between JSCAPE by Redwood and Sterling Commerce Connect:Direct based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is platform-independent and can flawlessly work on any operating system using the latest security standards."
"Automating and managing the file transfer using JSCAPE has decreased the manual interventions necessary and increased the organization's efficiency and productivity."
"The speed of transferring large datasets is super quick, which allows us to work on multiple tasks at a time."
"It offers audit trails and reporting tools, allowing users to track file transfers, monitor user activities, and produce regulatory compliance reports."
"The tool can transfer files of any size and type without any issue."
"The user interface feels easy to use."
"JSCAPE provides high-level data encryption, which can help us share confidential and time-sensitive data across our global partners without any hassle."
"The JSCAPE MFT Server offers support for diverse protocols such as FTP(S), SFTP, SCP, AFTP, OFTP, and TFPT."
"The product has been very stable."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"Automation is the most valuable feature."
"Security is the most valuable feature of this product."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"They could create an in-depth document so that any user with little to no background can implement this and use the software effectively."
"Enhancing the user interface would make it more accessible and appealing to the new users and it will definitely enhance the user experience."
"Iteratively enhancing the user interface could help with streamlining workflows to make them more intuitive and user-friendly."
"The initial setup is a bit hectic during the installation."
"The product's pricing needs improvement."
"Database crashing was seen whenever there was an overload."
"With constant software releases and updates, detailed notifications and documentation on the improvements along with the comparison of the past and present features would be helpful to understand and use it better."
"The price is too high and the product line is too complex."
"Sometimes we face issues and can't figure out the cause of failures."
"The user interface could be more user-friendly."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"User interface is not user friendly."
"The user interface needs to be improved."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"Technical support is the number one concern."
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JSCAPE by Redwood is ranked 9th in Managed File Transfer (MFT) with 21 reviews while Sterling Commerce Connect:Direct is ranked 8th in Managed File Transfer (MFT) with 7 reviews. JSCAPE by Redwood is rated 9.0, while Sterling Commerce Connect:Direct is rated 8.2. The top reviewer of JSCAPE by Redwood writes "Versatile, streamlines the entire file transfer procedure, and offers good support". On the other hand, the top reviewer of Sterling Commerce Connect:Direct writes "Good automation features but needs improvement in the monitoring dashboard ". JSCAPE by Redwood is most compared with MOVEit, Fortra's GoAnywhere MFT, Control-M, Fortra's Globalscape Managed File Transfer and Kiteworks, whereas Sterling Commerce Connect:Direct is most compared with IBM Sterling File Gateway, Kiteworks, Aspera Managed File Transfer, MOVEit and Fortra's GoAnywhere MFT. See our JSCAPE by Redwood vs. Sterling Commerce Connect:Direct report.
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