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JSCAPE by Redwood vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JSCAPE by Redwood
Ranking in Managed File Transfer (MFT)
5th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
8th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Managed File Transfer (MFT) category, the mindshare of JSCAPE by Redwood is 2.7%, up from 1.9% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 8.1%, up from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Akshatha Ramesh - PeerSpot reviewer
Good automation, no complex coding, and high-level data encryption
When it comes to performance and scalability, JSCAPE is a highly reliable software, however, I would suggest a few improvements: 1. The documentation needs a revamp for a better understanding of the features of the tool. 2. Customer service can be offered on call or chat. 3. The initial setup is time-consuming; it could use a video tutorial. 4. UI can be improved in terms of look and feel. 5. Documentation should be provided for a majority of newly released features as these can be difficult for a layman to use without proper instructions.
Sumit Mundik - PeerSpot reviewer
Has good file transfer speed, but licensing cost is too high
The initial setup of the solution is not straightforward because it's not GUI-based. If you are installing the solution on a UNIX server, you should have a basic understanding of UNIX. You should know how to go from one directory to another, what the config files are, how to edit those files, and how to get the backup of those files. You need a little technical knowledge for it. The developers working on the solution are very costly for the organization. Also, the complexity of having this kind of setup is very difficult. This solution is only used by giant financial companies like BNY Mellon, Barclays, and JPMorgan Chase. They cannot replace the solution because they have several files transferred internally using it. It is very difficult and cost-consuming for them to change, migrate, or upgrade their system. That's the reason they are not able to do it very easily.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to transfer large sets of files."
"It is a reliable and easy-to-operate platform for secure file transfers."
"The product's most valuable feature is the high availability clustering."
"We can send the data quickly and securely."
"The tool can transfer files of any size and type without any issue."
"The automation part of JSCAPE by Redwood is great because you can set up a scheduled delivery with files and be notified if the transfer was successful."
"Triggers are something that is very useful as they automate the use of boilerplate code, and we can define certain functionality of certain tasks also."
"One of the standout features of this particular tool is its automation capabilities."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"The solution's file transfer speed is quite high."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"Security is the most valuable feature of this product."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
 

Cons

"The product's pricing needs improvement."
"With constant software releases and updates, detailed notifications and documentation on the improvements along with the comparison of the past and present features would be helpful to understand and use it better."
"The documentation part can be improved to be more precise for beginners to understand the advanced features of the tool."
"Database crashing was seen whenever there was an overload."
"Enhancing the user interface would make it more accessible and appealing to the new users and it will definitely enhance the user experience."
"The initial setup and configuration are time-consuming."
"Improving the error handling feature can help users to identify and resolve issues more quickly and efficiently."
"Support for more complicated workflows, such as conditional logic or branching, could be added to allow users to create more advanced automation processes."
"I do not have any notes for improvement."
"The user interface needs to be improved."
"The user interface could be more user-friendly."
"Sometimes we face issues and can't figure out the cause of failures."
"The initial setup could be simpler and better."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"User interface is not user friendly."
"The resources required for this tool are costly and not easily available in the market."
 

Pricing and Cost Advice

"The software is expensive compared to other vendors."
"Annual licensing fee."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
"The solution's licensing cost is too high."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Computer Software Company
9%
Retailer
8%
Financial Services Firm
42%
Computer Software Company
7%
Manufacturing Company
7%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JSCAPE?
The product's most valuable feature is the high availability clustering.
What is your experience regarding pricing and costs for JSCAPE?
I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What needs improvement with JSCAPE?
JSCAPE ensures data integrity. You know that the file has been transferred and on which date, as we provide timestamps. We handle cybersecurity ourselves with proprietary technologies for the netwo...
What needs improvement with Sterling Commerce Connect:Direct?
I do not find anything that needs improvement in Sterling Commerce Connect:Direct as a product. I have been supporting this solution, and it serves billions of customers well. Capgemini, in collabo...
What is your primary use case for Sterling Commerce Connect:Direct?
The primary use case of Sterling Commerce Connect:Direct is to transmit data. It offers two modes of transfers: SFTP, which is straightforward, and FTPS, which provides secure file transfer. A sign...
 

Overview

 

Sample Customers

BAE Systems, ABN AMRO, Boeing, Bank of America, Dassault Falcon Jet Corp, Bank of Montreal, General Dynamics, Bank of Taiwan, General Electric, Citibank Canada, Honeywell, CreditSuisse, L-3 Communications, Columbia University, Harvard Medical School, Kaplan Higher Education, Northwest Christian College, Kaiser Permanente, Share Builder, Procter & Gamble, TransUnion, Roche Diagnostics, BASF, 1-800-Contacts, Canon, AMPM, Daimler AG, Coach, Edwards Brothers, USB Financial Services
HZMO, Bank of Communications
Find out what your peers are saying about JSCAPE by Redwood vs. Sterling Commerce Connect:Direct and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.