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Jira vs OpenText UFT One comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Jira enhances efficiency and productivity, offering quick ROI and integration, though opinions on updates and support are mixed.
Sentiment score
7.5
OpenText UFT One offers over 300% ROI by enhancing efficiency, reducing costs, and supporting diverse systems through AI capabilities.
The development time using UFT can be cut down into half as compared to coding from scratch.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
We can easily achieve a return on investment in one, two, or three years.
 

Customer Service

Sentiment score
6.7
Atlassian's documentation and forums often suffice, but customer support has mixed reviews on responsiveness and problem-solving effectiveness.
Sentiment score
6.2
Users report varied OpenText UFT One support experiences, noting quick responses but sometimes slow resolutions, especially for complex issues.
Organizations can't wait for this lengthy process, especially when they are under pressure with their timelines.
Support cases are easily created and attended to promptly, depending on urgency.
The technical support is rated eight out of ten.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable with planning, though some face performance issues and integration concerns as demands grow.
Sentiment score
7.2
OpenText UFT One scales well with proper licensing management, though execution speed and large test volumes may pose challenges.
The tool can be installed on all computers used by developers or test automation engineers.
 

Stability Issues

Sentiment score
7.6
Jira is praised for its stability and performance, with occasional issues mostly related to server setups or customizations.
Sentiment score
6.5
Users have mixed opinions on OpenText UFT One's stability, noting issues with crashing and updates affecting performance.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
 

Room For Improvement

Jira's complex interface, limited features, and high costs hinder usability, requiring improvements in performance, integration, and customization.
OpenText UFT One needs performance and stability improvements, enhanced browser compatibility, intuitive interface, and better technical support.
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
 

Setup Cost

Jira offers flexible, moderately priced licensing with subscription options, but costs can rise with plugins and large deployments.
OpenText UFT One, though pricey, offers robust automation features and integration, making it valuable for enterprises needing extensive capabilities.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
It's cheaper than Tricentis Tosca but more expensive than some others.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
 

Valuable Features

Jira provides robust project management, Agile support, and integrations, enhancing team collaboration with customizable workflows and a user-friendly interface.
OpenText UFT One provides comprehensive cross-technology testing automation with strong compatibility, integration, and innovative AI testing capabilities.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
 

Categories and Ranking

Jira
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (1st)
OpenText UFT One
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
96
Ranking in other categories
Functional Testing Tools (2nd), Mobile App Testing Tools (2nd), Regression Testing Tools (2nd), API Testing Tools (7th), Test Automation Tools (4th)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. Jira is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 21.1%, down 24.0% compared to last year.
OpenText UFT One, on the other hand, focuses on Functional Testing Tools, holds 9.4% mindshare, down 9.6% since last year.
Application Lifecycle Management (ALM) Suites
Functional Testing Tools
 

Q&A Highlights

it_user573357 - PeerSpot reviewer
May 13, 2020
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
Badari Mallireddy - PeerSpot reviewer
Automation becomes feasible with diverse application support and faster development
I have used UFT for web application automation, desktop application automation, and Oracle ERP automation UFT provides object identification, which is one of the easiest to use. It requires less coding, has built-in features for API testing, and most importantly, it supports more than just web…
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Answers from the Community

it_user573357 - PeerSpot reviewer
May 13, 2020
May 13, 2020
On my experience you can do this but through Jenkins or Bamboo and ALM plugin, and send the outcomes to Jira , the plugin can execute standalone QTP script.
2 out of 17 answers
it_user431943 - PeerSpot reviewer
Dec 20, 2016
My apologies but my JIRA usage was very limited and I'm no longer working for the firm that was using it. Sent from my iPhone
it_user529569 - PeerSpot reviewer
Dec 20, 2016
On my experience you can do this but through Jenkins or Bamboo and ALM plugin, and send the outcomes to Jira , the plugin can execute standalone QTP script.
 

Top Industries

By visitors reading reviews
Educational Organization
38%
Manufacturing Company
10%
Financial Services Firm
8%
Computer Software Company
7%
Manufacturing Company
17%
Financial Services Firm
16%
Computer Software Company
13%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
OpenText UFT One required knowledge of VBScript, which is a limited version of Visual Basic. We frequently encountered stability issues when the browser dependency caused Windows to consume memory ...
 

Comparisons

 

Also Known As

Jira Software
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: May 2025.
856,873 professionals have used our research since 2012.