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Jira vs OpenText Software Delivery Management vs Rally Software comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Jira enhances efficiency and productivity, offering quick ROI and integration, though opinions on updates and support are mixed.
Sentiment score
6.9
OpenText Software Delivery Management promises cost efficiency, reduced resource needs, and enhanced project management with automation and predictive analytics.
Sentiment score
7.9
Rally Software improves efficiency and ROI, simplifies processes, offers valuable insights, and outperforms Quality Center in cost-effectiveness.
The ability to generate audit evidence with a single click saves ten days of work for ten people, enabling them to focus on other tasks.
 

Customer Service

Sentiment score
6.7
Atlassian's documentation and forums often suffice, but customer support has mixed reviews on responsiveness and problem-solving effectiveness.
Sentiment score
7.4
OpenText Software Delivery Management provides efficient support with active customer engagement, though some users desire faster communication improvements.
Sentiment score
6.9
Rally Software's customer service is knowledgeable and responsive, but response times can be slower for complex issues.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable with planning, though some face performance issues and integration concerns as demands grow.
Sentiment score
7.3
OpenText Software Delivery Management is scalable and efficient, supporting large teams and numerous users with minimal performance issues.
Sentiment score
7.2
Rally Software is known for scalability and agile integration, with minor slow-downs but no major data handling issues.
 

Stability Issues

Sentiment score
7.6
Jira is praised for its stability and performance, with occasional issues mostly related to server setups or customizations.
Sentiment score
7.9
OpenText Software Delivery Management is praised for its stability, reliable functionality, supportive services, and high user satisfaction scores.
Sentiment score
7.3
Rally Software is stable with reliable uptime, but users face occasional performance issues, needing improvement in reporting and speed.
 

Room For Improvement

Jira's complex interface, limited features, and high costs hinder usability, requiring improvements in performance, integration, and customization.
OpenText Software Delivery Management needs testing and integration enhancements, better usability, performance, and flexible features for improved functionality.
Users seek improved navigation, performance, reporting, Kanban support, integration, and customization in Rally Software for better user satisfaction.
While it aims to be as flexible as possible for a large enterprise application, sometimes there are limitations that may not meet specific organizational needs.
 

Setup Cost

Jira offers flexible, moderately priced licensing with subscription options, but costs can rise with plugins and large deployments.
OpenText Software Delivery Management is costly but offers comprehensive features and scalability, potentially offsetting its high initial price.
Rally Software is costly compared to competitors, but offers value for agile scaling and negotiable professional services for large users.
 

Valuable Features

Jira provides robust project management, Agile support, and integrations, enhancing team collaboration with customizable workflows and a user-friendly interface.
OpenText Software Delivery Management excels in Agile support, integrations, traceability, analytics, and adaptability for streamlined project management.
Its ability to generate audit evidence with a single click is a significant advantage, as it saves considerable time and money compared to manual processes.
 

Mindshare comparison

As of July 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jira is 20.5%, down from 24.0% compared to the previous year. The mindshare of OpenText Software Delivery Management is 6.0%, up from 5.6% compared to the previous year. The mindshare of Rally Software is 6.4%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
GeorgNauerz - PeerSpot reviewer
A stable tool for sprint planning, test management, quality management, and automated testing
I think the area of release management in the tool is an area of concern where improvements are required. In general, the connection between releases and scrum teams needs improvement, as it could be optimized owing to its linkages, making it very uncomfortable as soon as you have strong teams or scrum teams that work with different items over several releases. In future product releases, the solution needs to focus a bit more on the metric part. The product's dashboard is a metric for productivity and process control.
Deep Maini - PeerSpot reviewer
Helps you collaborate on various effects and solutions from the top to the bottom of the organization
We use Rally Software extensively in our agile development processes. We have program boards set up where we write and break down stories. We assign story points and map dependencies between different stories, showing how stories from one team may depend on stories from another team. It integrates these functions well, especially compared to Jira, which has some limitations in this area. The tool keeps improving based on how teams actually work in Scaled Agile, continually upgrading their software versions to meet our needs. I find the whole Rally Software tool integrated very nicely. In Jira, we often go to Confluence for documentation using two separate tools. But in the product, it's not like that. The documentation is tightly integrated. I don't feel like switching to another tool, like going from Jira to Confluence. The tool is designed for collaboration. It shows your organization's view, showing different teams and verticals. It helps you collaborate on various effects and solutions from the top to the bottom of the organization. It has an ecosystem that supports this. All the dependencies between different teams can be easily mapped in Rally Software. They have a program board for that purpose.
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862,077 professionals have used our research since 2012.
 

Comparison Review

it_user355629 - PeerSpot reviewer
Nov 19, 2015
JIRA can do incident management, work configuration, and a lot of other different things. But we haven't found anything as compelling as CA Agile.
The tools are not overly complex for Agile. It appears that CA has recognized that. They're not just building the connector for Rally, but they are also allowing other groups to build connectors from JIRA into CA PPM and from other tools to CA PPM. If you are looking at open source products, why…
 

Top Industries

By visitors reading reviews
Educational Organization
16%
Manufacturing Company
14%
Financial Services Firm
10%
Computer Software Company
9%
Financial Services Firm
25%
Manufacturing Company
12%
Computer Software Company
10%
Government
8%
Educational Organization
24%
Manufacturing Company
12%
Financial Services Firm
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise lic...
What do you like most about Micro Focus ALM Octane?
The platform's most valuable feature is pipeline integration or continuous integration services.
What is your experience regarding pricing and costs for Micro Focus ALM Octane?
OpenText ALM Octane is an expensive product. However, it offsets costs by saving time and money, thus creating a bala...
What needs improvement with Micro Focus ALM Octane?
There is room for improvement in OpenText ALM Octane's flexibility. While it aims to be as flexible as possible for a...
What do you like most about Rally Software?
Rally offers many features that help the management of activities, coordination, alignment and reports, which applies...
What is your experience regarding pricing and costs for Rally Software?
I don't know the exact pricing, but I think the tool is priced high. They provide quality workmanship, good software,...
What needs improvement with Rally Software?
The product itself seems to have a lot of bugs. One issue is that it sometimes allows people to modify data inappropr...
 

Also Known As

Jira Software
Micro Focus ALM Octane, Micro Focus Octane
CA Agile Central, Rally Enterprise, CA Agile Training, CA Agile Coaching, CA Agile Academy, CA Agile Management , CA ALM
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Orange, Airbus, Haufe Group, Kellogg's, Claro, Bon Secours, World Wide Technology
Physicians Mutual, Harvard Pilgrim HealthCare, Editora Abril, Tata Communications, Level 3 Communications, Seagate, TomTom, Philips, Hiscox, Physicians Mutual, MYOB
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites. Updated: July 2025.
862,077 professionals have used our research since 2012.