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JD Edwards EnterpriseOne vs Oracle Fusion Cloud ERP vs PeopleSoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.0
JD Edwards EnterpriseOne provides financial benefits and returns, though results vary, depending on effective use and timeframes.
Sentiment score
7.2
Oracle Fusion Cloud ERP promises ROI in 2.5 years, attracting major companies seeking cost-effective, long-term value.
Sentiment score
6.4
Organizations achieved 100% ROI with PeopleSoft due to early implementation and low costs, unlike Oracle and SAP.
Previously, there was significant development for customizations, but with JD Edwards EnterpriseOne, the necessary reports are readily available, reducing maintenance costs.
Recently, major banks and companies are moving to Fusion because of its value.
 

Customer Service

Sentiment score
8.0
JD Edwards EnterpriseOne support is effective and responsive, but cloud focus affects on-premise attention, with varied sales experiences.
Sentiment score
4.2
Oracle Fusion Cloud ERP's customer service shows inconsistent support and responsiveness, needing better communication and faster response times.
Sentiment score
5.7
PeopleSoft's customer service is satisfactory but criticized for slow responses, mixed technical support, and limited custom solution support.
They act quickly, and the partners stay up-to-date with the latest innovations.
The technical support is a strong point, and I would rate it an eight on a scale of one to ten.
I would rate the customer service and support of JD Edwards EnterpriseOne a seven out of ten.
The quality of service providers varies by region, causing delays in resolutions.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
 

Scalability Issues

Sentiment score
7.6
JD Edwards EnterpriseOne is scalable and adaptable for various industries, but may require substantial support for configuration and updates.
Sentiment score
9.0
Oracle Fusion Cloud ERP excels in scalability, efficiently supporting diverse industries with robust user and infrastructure capabilities.
Sentiment score
7.6
PeopleSoft is scalable, seamlessly integrates new features, and adapts to organizational growth while maintaining performance across diverse business processes.
It is suitable for any business size, from retail to manufacturing, and can grow with any business.
This rating reflects the limitation that custom applications do not receive support.
 

Stability Issues

Sentiment score
8.4
JD Edwards EnterpriseOne is stable but faces integration challenges; skilled setup and Oracle support help mitigate issues.
Sentiment score
7.8
Oracle Fusion Cloud ERP is stable and reliable, with minor performance issues, often attributed to network rather than software.
Sentiment score
7.6
PeopleSoft is highly stable and reliable, with minimal issues and strong user confidence despite occasional peak usage challenges.
JD Edwards EnterpriseOne is very stable.
I rate the stability of JD Edwards EnterpriseOne as a seven out of ten.
The solution is very scalable.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
 

Room For Improvement

JD Edwards EnterpriseOne needs improved UI, reporting, scalability, customization, integration, stability, automation, cloud capabilities, and support.
Oracle Fusion Cloud ERP requires improvements in mobile support, integration, pricing, customer assistance, and data entry automation.
PeopleSoft needs improvements in mobile functionality, user interface, performance, scalability, technical support, and user experience to rival modern platforms.
JD Edwards should consider implementing more user-friendly interfaces and downloads to aid end users.
There is room for improvement on the payroll side, as the solution is not very strong in this area.
I would like to see improvements in the analytical part of JD Edwards EnterpriseOne, specifically in the business intelligence aspect, to enhance its capabilities compared to bespoke solutions.
Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
 

Setup Cost

JD Edwards EnterpriseOne pricing is complex but competitive, ideal for companies over €20 million, with perpetual licensing options.
Oracle Fusion Cloud ERP is costly for smaller businesses, with unexpected setup fees and additional costs for enhanced services.
PeopleSoft pricing is costly, especially in HCM, requiring negotiation and expert management for flexible licensing and quality benefits.
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications.
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates.
 

Valuable Features

JD Edwards EnterpriseOne offers flexible, user-friendly solutions with robust integration, customization, and analytics, enhancing efficiency across various business processes.
Oracle Fusion Cloud ERP provides flexibility, high ROI, and advanced features, including AI, integration, and strong security, benefiting users significantly.
PeopleSoft excels in customization, integration, and functionality; offering adaptability, efficient enterprise management, and robust analytics with minimal coding needed.
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information.
JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively.
With Oracle ODA, users can simply chat with the system to enter expenses and Oracle AI performs processes automatically, saving time for customers.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
 

Mindshare comparison

ERP
Cloud ERP
ERP
 

Featured Reviews

Eric Oboh - PeerSpot reviewer
Enables efficient finance and maintenance management with real-time data and strong integration
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information. Additionally, the mobile features are beneficial as they allow managers to approve or reject orders on the go. JD Edwards EnterpriseOne ( /products/jd-edwards-enterpriseone-reviews ) provides real-time data, which is very timely for decision-making. Managers have dashboards created for them that are readily updated for insightful information. This reflects the improved business intelligence features of the solution.
Muhammad Umair Siddiqui - PeerSpot reviewer
AI automation saves time and simplifies financial processes
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as a lot of mouse clicks are required, and multiple fields need to be entered. Although it has a workaround with spreadsheets, the screen interface could be better.
UshaKatyal - PeerSpot reviewer
A mature solution that needs right implementation
I think PeopleSoft HR is pretty good and very mature. The people who built PeopleSoft now work on Workday. Workday has asked me to join them as an employee a few times, but I don't take anyone's employment because Workday isn't very user-friendly. With PeopleSoft, you can do a lot. Oracle now bundles PeopleSoft and calls it Oracle Cloud, but the programs are the same. Recruiters often don't know this and say you're not qualified if you don't have Oracle Cloud experience. However, Oracle has just put PeopleSoft in the cloud and packaged it as Oracle Cloud. Overall, if the solution is implemented correctly, it runs very smoothly. I think people shouldn't customize it. They should use it as is and try to adapt to it. Many people didn't understand PeopleSoft at first. For example, during COVID, some companies hired offshore people who didn't know what they were doing and messed everything up. You need to know the rules and regulations of the country where you're implementing the tool because every country has different rules for HR, benefits, and payroll. Canadian payroll differs from US payroll, but they're on the same platform in the solution. It's a very mature system, but people prefer newer options like Oracle Cloud. I was also involved with SAP S/4HANA. I don't think it's good for the government sector because government workers are a bit lazy about technical things. I understand S/4HANA because I have a technical background. It has a different structure, while PeopleSoft has more of a file and table structure, which is easier. If the tables are set up wrong, things go wrong. But if you know how to set it up correctly, it runs smoothly, and you can adjust it if needed. The problem is that companies are hiring big consulting firms that want money. They hire offshore people who don't know the country's rules and do programming. If you buy a package and still have to do custom programming, why buy the package at all? These days, I'm doing a lot of business process reengineering for people because they don't know how to implement it correctly. If you implement it right, you can reduce manual work. However, it depends on change management and how senior management handles it. It works fine if you implement the tool on-site or hybrid, not cloud and do it correctly. But in a cloud situation, there are problems. Many countries change their payroll and benefits rules often. With the cloud, you can't easily change things. You have to ask the company to make changes, which costs much money. People who don't want an IT department go for the cloud. But I've seen many companies fail with the cloud. The cloud is just everything packaged together. Your data sits in someone else's cloud, and you must accept whatever they do. Payroll is very sensitive. If payroll is wrong, the whole company suffers. I've worked on the financial and school sides, too. I'm comfortable with the tool if it's implemented correctly. But many companies don't implement it right, which is why they might say it is too much. I did a big project for an oil and gas company. I was a program control manager with 51 people under me. We used Oracle, but Oracle isn't as good as PeopleSoft for payroll. If the solution is implemented correctly, it's fine. But you need the right implementer. Big consulting firms often give wrong information and use inexperienced people. For maintenance, PeopleSoft sends updated rules to new tables at year-end. You compile the new tables and start the new year. But you need to know which changes apply to your country. I talk to many senior PeopleSoft people and always get LinkedIn messages about business opportunities. I now help about 50 clients when they have problems, but I'm not traveling. If you know the HR and payroll business well, you can implement anything - PeopleSoft, Oracle, or S/4HANA. I've done all of these. S/4HANA is more complicated and technical. It's similar to an old software called IDMS. You have to be very technical, and if you don't do it right, it won't work. I rate the overall solution a seven out of ten.
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
9%
Healthcare Company
7%
Educational Organization
35%
Computer Software Company
10%
Financial Services Firm
7%
Manufacturing Company
5%
Financial Services Firm
9%
Computer Software Company
9%
University
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer servic...
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications, and consultancy costs are on the h...
What advice do you have for others considering JD Edwards EnterpriseOne?
I recommend JD Edwards EnterpriseOne due to its stability and functionality, but it may be cost-prohibitive for clien...
What do you like most about Oracle ERP Cloud?
The user interface is the best feature.
What is your experience regarding pricing and costs for Oracle ERP Cloud?
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates. It can be diff...
What needs improvement with Oracle ERP Cloud?
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS scre...
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle C...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it wit...
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: May 2025.
855,266 professionals have used our research since 2012.