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Jama Connect vs Jira vs PTC Integrity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 4.0%, up from 2.5% compared to the previous year. The mindshare of Jira is 17.7%, down from 23.8% compared to the previous year. The mindshare of PTC Integrity is 4.4%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Jira17.7%
Jama Connect4.0%
PTC Integrity4.4%
Other73.9%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Lasse Mikkonen - PeerSpot reviewer
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack or Confluence. Additionally, there are areas where usability and configurability could be enhanced.
AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
Neha Wanjari - PeerSpot reviewer
Helps to create tasks, change requests and documentation
I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn. The tool has a dashboard that details our projects and products, including the number of tasks, change requests, and their statuses (incomplete or complete). Having all this data within the solution makes collaborating easy for our project team. Unlike using multiple tools, having everything we need in one software platform is convenient. I rate the tool's user experience and interface a nine point five out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"It is good at requirements management and test management."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"The user experience is better than the competition."
"The most valuable feature is the single identity provider capability, which simplifies the integration with various platforms, like Google App Store and Microsoft Azure, for providing user access."
"Jama Connect is a good tool for the entire software development cycle."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"The ability to design your own workflows is a great feature."
"The initial setup was pretty straightforward."
"Issue linking has enabled teams to trace issues."
"The integration is nice. We can integrate with TeamViewer and many more solutions. We need to go into Jira to complete the secure software delivery."
"It is a good defect tracking tool. It has a lot of capabilities and functionalities. There are a lot of graphs and a lot of tracking. It can be sprint-driven if you want."
"The most valuable feature is working with sprints and having the ability to create sprints."
"I like that Jira allows you to customize the flow for an agile process and adapt it to your own flow."
"What I find valuable about Jira is that it's an ecosystem. Sometimes, it does not provide the best in class solutions, but it's so well integrated. You will not have many problems with integration."
"PTC Integrity has good stability."
"The most valuable feature of PTC Integrity is its integration with our existing PTC tools, especially for drawing release activities."
"It's a good tool to manage software versions, update the status, and manage tasks."
"The most valuable feature is traceability starting from the requirements until the end of a project."
"We found the requirement management and the version control features to be the most useful for our client."
"I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their products. Previously, customers were using different software to manage their products. However, PTC Integrity offers a solution for requirements management, test management, and even development to support live ticket management. So instead of using multiple software tools, we can use it for all these purposes."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
"I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn."
 

Cons

"The initial setup could be better, it's complicated."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."
"The solution is very software-centric, and its validation piece is not time-efficient at all."
"There are some security concerns with Jama Connect, including two-factor enablement."
"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."
"More automation could speed up workflows, flag errors more timely, and eliminate manual steps."
"What could be improved is the migration between the testing and production environments. This could be automated somehow as the manual transfer of certain workflows and functionalities is very time consuming right now."
"Once a story is closed, all the records, versions, and documentation associated with it are gone. We lose the traceability of what was done."
"Nowadays, many organizations are moving toward the Objectives and Key Results (OKR) framework, and this is something that Jira should be able to accommodate."
"I would like to have a future-proof idea of the cost and the roadmap for my class."
"They can maybe dumb down the directions for building the automation a little bit because to be able to build out the automation, I had to play around with it and learn what all the fields meant and what they were referencing. I don't have an IT background originally. My background is in biology, and I got into project management by chance. I am good at it, but I haven't really worked with coding languages. In terms of writing automation, it is easier for devs because they intuitively know what they're being asked, but as a PM who originally didn't have IT experience, it was a little bit daunting at first. It could also have an extra hierarchy to be able to allow tasks under stories. It could be the way it is set up at our organization, but currently, under stories, you can have sub-tasks, but you can't create a task. Being able to customize your hierarchy a little bit more would be beneficial because sometimes, the devs would say, "Well, here's a story, and now we need sub-tasks," but as we were building out the sub-tasks, sometimes we had to go a step lower to dig in a little bit more, and we couldn't do that."
"Sometimes, we create the same bug with two or three different Jira tickets in my company, which leads to duplication, making it an area where improvements are required."
"Some small issues with stability."
"I would like to see it connecting to Git. That could be useful. We use it for Stash, but I think there is one for Git also. I don't know if it's a plug-in that exists already, but that could be nice."
"It's not so customizable. Compared to other tools, defining user stories is a slightly more cumbersome process as an ALM engineer."
"The tool's web-based UI needs improvement. Some functionalities don't work yet, and querying items is slow. Also, it's not in the cloud yet. I don't know if they'll do it in the future because they already have core agreements with customers. If they offer these functionalities, customers will likely buy their product."
"The user-friendliness of PTC Integrity can be improved. The interface is not intuitive for first-time users and takes time to get accustomed to."
"From my experience over the years, I believe there might be room for improvement in PTC Integrity. While it's already a good product, it tends to be slower than other software. When it becomes bulky, it slows down even more, sometimes leading to crashes or hangs that require restarting the computer before being able to use PTC Integrity again. This has been my experience multiple times."
"The web version does not have all the functionalities of the non-web version. Administration and adding/removing fields, etc. cannot be done on the web version. People want solutions that are compatible with Android. I also want to have a version by which I can bulk edit all the fields."
"We are unhappy because everything that we needed required customization and this is not a plug-and-play type of solution at all."
"For complex businesses, the internal templates could have more flexibility and compatibility."
"To be honest, the third controller system is kind of old. There are lots of transactional changes that have not been implemented in PTC. If you have a larger project, for example, whenever you give bits and need to change 10,000 files you can just commit them. But here the work style is a little more file based, so you'll have to take care of almost all the files individually. It's not a single commit like you do here, but rather you have to allocate time for each component or file that you want to check in or commit. That's a very big issue."
 

Pricing and Cost Advice

"The cost seems very competitive with other offerings."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"Jama Connect is a little pricy."
"It is certainly a long-term solution for our company and for previous companies that I have worked for. They have these long-term term licenses, but I'm not sure if they really pay on a yearly basis. They are certainly using it for a really long period and for a lot of users."
"The price of Jira is reasonable."
"Its price is good and similar to other products. It is about five or six dollars per user."
"If I compare Jira's licensing model with that of other products, I think that the other products have a much better licensing model."
"There are no additional costs to the standard licensing."
"The tool's pricing is reasonable."
"If you are using just Jira, it is cheap, but if you start to use it and you feel you need some more services or more functions, then you have to buy add-ons, which can make it expensive."
"The tool's pricing is expensive. The new pricing is indeed quite expensive compared to what it was a few years ago. Last year, when we intended to renew our subscription, we found the pricing considerably higher."
"The product is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
27%
Healthcare Company
10%
Aerospace/Defense Firm
8%
Government
7%
Manufacturing Company
16%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Manufacturing Company
27%
Computer Software Company
16%
Healthcare Company
8%
Transportation Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise57
Large Enterprise149
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. T...
What needs improvement with Jama Connect?
The text and diagram handling in Jama Connect could be improved. The formatting is quite tricky, and diagrams don't i...
What is your primary use case for Jama Connect?
My main use cases for Jama Connect involve managing our requirements through to test and validation. This includes re...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise lic...
What do you like most about PTC Integrity?
I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introducti...
What is your experience regarding pricing and costs for PTC Integrity?
PTC Integrity is expensive, but it is cheaper compared to IBM Rational. The comparative affordability in pricing is a...
What needs improvement with PTC Integrity?
The user-friendliness of PTC Integrity can be improved. The interface is not intuitive for first-time users and takes...
 

Also Known As

No data available
Jira Software
MKS
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
TRW Automotive
Find out what your peers are saying about Atlassian, Microsoft, Siemens and others in Application Lifecycle Management (ALM) Suites. Updated: September 2025.
867,497 professionals have used our research since 2012.