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Ivanti Security Controls [EOL] vs KACE Systems Management Appliance (SMA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Security Controls [EOL]
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
No ranking in other categories
KACE Systems Management App...
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Client Desktop Management (2nd), Endpoint Compliance (6th), Remote Monitoring and Management (RMM) (11th), Patch Management (11th), Unified Endpoint Management (UEM) (11th)
 

Featured Reviews

Chethan R - PeerSpot reviewer
Windows Security Patching Operation III (Cyber Operations) at CBTS
Has reduced hardware strain through agentless patching and improved asset visibility
This solution does not have capability of managing applications. It is only used for asset management and patch management. Regarding analytics for Ivanti Security Controls, it does not have extensive capabilities. It is a basic tool from Ivanti for scanning and deploying. It does not have analytics features such as EDR or security tools available in the market. It only has capability to check missing patches, find them, and deploy them. When it comes to reports, compliance reports or similar types of reports are not user-friendly. Expertise is required for handling these aspects. The asset management in Ivanti Security Controls needs more visibility. Additionally, it can be improved to handle in-house applications, which currently cannot be installed. It can only handle existing applications, unlike Ivanti's Endpoint Manager. It should have additional features in this area that need improvement.
AdityaJain - PeerSpot reviewer
Security Administrator at EbixCash
Centralized software deployment has simplified endpoint control but needs stronger security alerts
What I like best about KACE Systems Management Appliance (SMA) is that it allows pushing custom-made applications to all computers that have KACE Systems Management Appliance (SMA) endpoint installed. This makes it easier for the organization to push patches and updates. If I need to push EDR updates, I can use KACE Systems Management Appliance (SMA), as it automatically updates the EDR on that endpoint, and that is a great feature. Overall, KACE Systems Management Appliance (SMA) helps streamline my processes by allowing me to check the uptime and downtime of machines, whether they are connected to the internet or not, and how long a machine has been switched off. I can also gather hardware details and software inventory from it. I can show a live demonstration if a video conference can be arranged. Incident resolution capabilities with KACE Systems Management Appliance (SMA) have improved operational efficiency for system administrators, as it makes it easier to track machines with KACE Systems Management Appliance (SMA), gather their IP addresses, and push several updates, patches, or software deployments at once. I can design compliances as per my requirements, such as ensuring passwords are reset after 45 days.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Ivanti Security Controls is an agentless tool which means we do not need to install any agent on the server or endpoint, and through agentless capabilities, it can install software, install patches, and control over the server, including asset management."
"What has been most valuable is the ability to manage, restore and install upgrades and applications. We scan PCs and server and receive results."
"Ivanti Security Controls is a better solution than SCCM."
"Technical support is helpful and responsive."
"There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."
"KACE has made our life much easier since we got off the Microsoft solution."
"It is easy to use and pretty intuitive, and because it has a graphical user interface and is easy to use, it really decreases the training time and increases our efficiency in implementing things."
"Without this solution, we would be dead in the water."
"The service desk can be configured and customized to better serve our environment."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"It has also increased the team's productivity, we've been able to create standards where we know that no matter what type of laptop it is, we can image it the same way, it has the same setup for every user, we know we can guarantee that everybody across the state is running the same version of Microsoft Office or products like that, and it has made it to where we are efficient across the board from high-level VP level down to standard user level."
"Using this solution saves us lots of time, especially when it comes to performing updates."
 

Cons

"Ivanti Security Controls is a powerful product, but it has quite a steep learning curve."
"It should be more scalable."
"When it comes to reports, compliance reports or similar types of reports are not user-friendly. Expertise is required for handling these aspects."
"For the Windows upgrade, the errors we experience are not clear. We see a time out error but do not know the reason. We would like to know the root cause."
"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."
"Sometimes the information is not as real time as it's supposed to be."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"KACE implemented the possibility of reducing the network speed of the KACE agent. You can set it so that it takes whatever network speed you want or you can set it to 5 Mb, to save network speed. You set it for all the computers, but it would be preferable to separate between VPN connections in our home office and the local area. It would be great to be able to set separate speeds for different VLANs."
"We'd love to see support for larger dependencies in the scripting feature."
 

Pricing and Cost Advice

Information not available
"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
"It may be more expensive, but you get what you pay for."
"There are no costs in addition to the standard licensing fees."
"Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
"The pricing and licensing are good. It's worth it."
"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."
"The cost of KACE has been relatively low compared to other systems. Even if those systems have the same cost, they do not do as much of the third-party patching that KACE natively does."
"The pricing is great. It's billed annually and it's very reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Outsourcing Company
13%
Manufacturing Company
9%
Government
9%
Outsourcing Company
12%
Financial Services Firm
9%
University
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise16
 

Questions from the Community

What needs improvement with Ivanti Security Controls?
Ivanti Security Controls is a powerful product, but it has quite a steep learning curve. There is quite a lot to learn, though it proves to be very powerful if you put in the time to learn how to u...
What is your primary use case for Ivanti Security Controls?
We are using Ivanti Security Controls for deploying Windows updates to Windows servers.
What advice do you have for others considering Ivanti Security Controls?
I am currently working with Ivanti Security Controls as a customer. I think Ivanti Security Controls is an effective product for this purpose. I would give tech support for Ivanti Security Controls...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
In terms of cost-effectiveness, considering a situation where I want to deploy KACE Systems Management Appliance (SMA) for just pushing updates, it is completely fine. However, apart from that, I d...
What needs improvement with Quest KACE Systems Management?
For improvements in KACE Systems Management Appliance (SMA), I would want to see it become a standalone software agent. I am curious about why it does not offer EDR functionality. Additionally, the...
What is your primary use case for Quest KACE Systems Management?
I have deployed KACE Systems Management Appliance (SMA) around 230 plus PCs, and I use it to push Windows updates and scripts. I have designed various scripts for tasks such as password resets afte...
 

Also Known As

No data available
Dell KACE Systems Management
 

Overview

 

Sample Customers

Information Not Available
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
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