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Ivanti Endpoint Manager vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
Microsoft Intune enhances efficiency and security while reducing costs, resources, and hardware needs, offering excellent integration and productivity.
Sentiment score
2.1
Ivanti Endpoint Manager enhances efficiency and security, reducing downtime and workload while proving valuable despite unquantified ROI.
Sentiment score
4.0
Organizations using Jamf Pro see improved ROI through time savings, better device management, operational stability, and enhanced user experience.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
Importantly, when someone leaves the company, it helps protect document access on their devices.
Channels & Alliances Head at Link Development
I have seen a return on investment with Jamf Pro; previously we were using manual deployment for iPads.
System Analyst at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
5.7
Microsoft Intune support receives mixed reviews with praise for premium plans but concerns about slow responses and inconsistent quality.
Sentiment score
4.2
Ivanti Endpoint Manager support is responsive and expert, despite occasional language barriers, providing quick resolutions and interactive assistance.
Sentiment score
3.4
Jamf Pro's support is praised for friendliness and reliability, but some note delays and varying expertise levels.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
It's always better to jump on a call and share screen, which they are willing to do rather than just going through a list of troubleshooting steps.
Information Technology Support Engineer at a tech consulting company with 11-50 employees
Their technical support is generally good in terms of quality and speed.
Cloud Administrator - Edtech Architecture And Operations at Dallas Independent School District
They provided detailed information that helped me convince the security team to approve the necessary port openings.
Senior Consultant at Infosys
The vendor support is excellent.
Director, Client Services at a tech consulting company with 11-50 employees
They sometimes provide delayed responses, and occasionally the executive who connects is not technical enough.
Lead Senior Consultant at Truglobal
they are doing great for technical support
Server Administrator Coordinator at a educational organization with 501-1,000 employees
 

Scalability Issues

Sentiment score
6.6
Microsoft Intune offers seamless scalability for various organization sizes, efficiently managing devices with flexible licensing and high user ratings.
Sentiment score
5.6
Ivanti Endpoint Manager efficiently scales and manages growth for mid-sized and large organizations with robust support and adaptability.
Sentiment score
4.9
Jamf Pro is praised for efficiently managing devices at scale, offering flexibility and ease of use for any fleet size.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
I rate the scalability of Ivanti Endpoint Manager around seven to eight because it offers options to manage the devices effectively, requiring only the addition of licenses.
Senior Consultant at Infosys
Ivanti Endpoint Manager is indeed scalable.
Manager - Technical Support at a tech vendor with 10,001+ employees
High loads may require monitoring for load balancing, particularly when running numerous processes in Jamf Pro.
Subject Matter Expert at a consultancy with 11-50 employees
Jamf Pro is a fully scalable solution.
Director, Client Services at a tech consulting company with 11-50 employees
 

Stability Issues

Sentiment score
6.7
Microsoft Intune is considered reliable and robust, despite occasional bugs and performance issues, with improvements over earlier versions.
Sentiment score
7.1
Ivanti Endpoint Manager is stable and reliable, with minimal downtime, effective compliance, but requires regular updates for optimal performance.
Sentiment score
5.6
Jamf Pro is stable and reliable, with commendable uptime and swift issue resolution in both cloud and on-prem environments.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
Microsoft Intune has been very stable.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Regarding stability and reliability, I have never seen the server go down or any functionality taken offline.
Senior Consultant at Infosys
Due to the large number of devices in our environment, when we load the console for the first time, it takes a while to update the database.
Cloud Administrator - Edtech Architecture And Operations at Dallas Independent School District
For stability, once you get the system up and running, it's consistently stable without any lagging, crashing, or downtime.
Information Technology Support Engineer at a tech consulting company with 11-50 employees
 

Room For Improvement

Microsoft Intune needs improved reporting, third-party integration, non-Windows management, security policies, navigation, and better pricing and support.
Ivanti Endpoint Manager needs UI enhancements, easier integration, better reporting, improved support, and enhanced compatibility with Active Directory.
Jamf Pro should improve pricing, features, support, and compatibility while enhancing user experience, integration, and security features.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
It lacks features like easy connection to remote computers and has a complicated software deployment process.
Information Technology Modern Workplace Management at Viscofan SA
I would suggest improvements in the console interface of the Ivanti Endpoint Manager as it appears outdated, reminiscent of the early 2000s.
Wintel Administrator at Fourth Dimension Technologies
When we offboard a user, sending the wipe command or lock command is slightly slower than Workspace ONE.
Information Technology Support Engineer at a tech consulting company with 11-50 employees
Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.
Lead Senior Consultant at Truglobal
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations.
Director, Client Services at a tech consulting company with 11-50 employees
Support is not 24/7, and it would be great to get instant support.
Server Administrator Coordinator at a educational organization with 501-1,000 employees
 

Setup Cost

Microsoft Intune provides cost-effective pricing, especially when bundled with Office 365, with average subscriptions at $7 per user.
Ivanti Endpoint Manager offers economical on-premises pricing, flexibility in modular licensing, but SaaS is costly without enhancements.
Jamf Pro's pricing may be high, but its comprehensive management tools and support offer valuable investment for businesses.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
The transition to a Software-as-a-Service model led to significant price increases without corresponding enhancements in the platform.
Information Technology Modern Workplace Management at Viscofan SA
Ivanti Endpoint Manager charges a flat fee for the implementation and product purchase, followed by yearly maintenance
Information Technology Support Engineer at a tech consulting company with 11-50 employees
The pricing structure is one of the cons.
Director, Client Services at a tech consulting company with 11-50 employees
 

Valuable Features

Microsoft Intune integrates with Microsoft services, simplifying deployment and enhancing security for seamless cloud management and robust resource control.
Ivanti Endpoint Manager excels in patch management, remote capabilities, centralized control, user-friendly interface, and efficient IT operations management.
Jamf Pro enhances operational efficiency with zero-touch deployment, robust configuration, and seamless macOS updates, boosting productivity in workplaces.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
It provided essential features needed for our operations, including endpoint management and remote control.
Information Technology Modern Workplace Management at Viscofan SA
From the features perspective, distribution packages is the best feature in the Ivanti Endpoint Manager.
Wintel Administrator at Fourth Dimension Technologies
The most valuable feature of the Ivanti Endpoint Manager is the Windows update patching.
Cloud Administrator - Edtech Architecture And Operations at Dallas Independent School District
The product automatically updates to include new security features, ensuring that customers are always using the latest version of macOS and app packages.
Director, Client Services at a tech consulting company with 11-50 employees
Self Service allows users to download and install only approved and authorized software that the organization makes available.
Lead Senior Consultant at Truglobal
Jamf Pro has positively impacted my organization by being better for rolling out iPads and Macs; it would be the best in terms of rolling out the updates, apps, and even setting up a device.
System Analyst at a tech services company with 11-50 employees
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Endpoint Manager
Ranking in Enterprise Mobility Management (EMM)
5th
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
12
Ranking in other categories
Unified Endpoint Management (UEM) (4th)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
4th
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), AI Customer Experience Personalization (6th)
 

Mindshare comparison

As of January 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 28.7%, down from 36.0% compared to the previous year. The mindshare of Ivanti Endpoint Manager is 1.8%, up from 1.1% compared to the previous year. The mindshare of Jamf Pro is 9.0%, down from 13.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Market Share Distribution
ProductMarket Share (%)
Microsoft Intune28.7%
Jamf Pro9.0%
Ivanti Endpoint Manager1.8%
Other60.5%
Enterprise Mobility Management (EMM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
VG
Wintel Administrator at Fourth Dimension Technologies
Centralized management simplifies software distribution and patch management
From the features perspective, distribution packages is the best feature in the Ivanti Endpoint Manager. We create tasks for patching or distributing software, appliances, or MSA files and schedule them. We create repair groups, push appliances, create drives, and map shared drives to distribution packages. It distributes the groups included in those packages across our entire network. It is easy to deploy appliances or applications, including OS to workstations within a single click. We can see any missing patches or vulnerabilities. It is very useful for troubleshooting and identifying patches, whether missing or installed. I would suggest including an option to manage multiple clients in future releases. For example, as a managed service provider, if I use Ivanti Endpoint Manager for one client, can I deploy or use the same server to manage other clients or multiple sites or region clients? That feature would be beneficial for managing multiple domains within a single appliance.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
18%
Outsourcing Company
14%
Government
8%
Manufacturing Company
6%
Computer Software Company
11%
Media Company
10%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise41
Large Enterprise63
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Ivanti Endpoint Manager?
Despite the good features, I would suggest improvements in the console interface of the Ivanti Endpoint Manager as it...
What is your primary use case for Ivanti Endpoint Manager?
I have been working with the Ivanti Endpoint Manager product for almost four years. Initially, I started to have good...
What advice do you have for others considering Ivanti Endpoint Manager?
The main benefits of Ivanti Endpoint Manager include patch management and security benefits such as vulnerability man...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Ivanti Neurons for UEM
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Endpoint Manager vs. Jamf Pro and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.