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ITRS Geneos vs SolarWinds Network Automation Manager comparison

ITRS and SolarWinds are both solutions in the Network Monitoring Software category. ITRS is ranked #63 with an average rating of 6.5, while SolarWinds is ranked #107. ITRS holds a 0.5% mindshare in NMS, compared to SolarWinds’s 0.1% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 50% of SolarWinds users who would recommend it.
ITRS Geneos
Read 57 ITRS Geneos reviews
  • 1,134 Views
  • 654 Comparison Views
96% willing to recommend
SolarWinds Network Automati...
Read 2 SolarWinds Network Automation Manager reviews
  • 155 Views
  • 99 Comparison Views
50% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and SolarWinds Network Automation Manager compete in the network monitoring and automation category. SolarWinds appears to have an advantage in offering comprehensive network automation features.

Features: ITRS Geneos is known for real-time performance monitoring and analytics, predictive alerting, and customizable dashboards. SolarWinds Network Automation Manager features extensive automation capabilities, including configuration backup, change management, and a broad feature set.

Room for Improvement: ITRS Geneos could improve by simplifying its deployment process, expanding support for non-financial industries, and enhancing user interface design. SolarWinds Network Automation Manager may benefit from improving scalability, deeper predictive analytics, and offering more personalized customer support.

Ease of Deployment and Customer Service: ITRS Geneos offers flexibility and customization but may require specialized resources for setup, with customer support providing personalized attention. SolarWinds Network Automation Manager has a straightforward deployment appealing to organizations seeking quick implementation, with product-specific support services.

Pricing and ROI: ITRS Geneos generally involves higher initial setup costs, offering high ROI over time, particularly in financial industries. SolarWinds Network Automation Manager presents a more accessible pricing structure, appealing to organizations focused on cost-effective network automation, with an immediate affordability advantage.

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To learn more, read our detailed ITRS Geneos vs. SolarWinds Network Automation Manager Report (Updated: April 2025).
Buyer's Guide
ITRS Geneos vs. SolarWinds Network Automation Manager
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
63rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (35th), IT Infrastructure Monitoring (42nd)
SolarWinds Network Automati...
Ranking in Network Monitoring Software
107th
Average Rating
5.6
Reviews Sentiment
8.5
Number of Reviews
2
Ranking in other categories
Network Automation (13th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of SolarWinds Network Automation Manager is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
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Giulio Valeri - PeerSpot reviewer
Threat detection failures, poor technical support, and expensive
We use the solution to manage all of our customer's systems. We monitor and decide if everything is okay and if not, we do changes when needed. For example, if there is a need to change the antivirus software we can automate the process and install the new one. There are scripts within the software…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The great advantage of this tool is real-time monitoring."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"Custom script toolkits"
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
More ITRS Geneos pros
"The installation is easy."
"The solution offers so many great resources, it makes them a powerhouse in the market."
 

Cons

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"I would like better access to the data that is being collected."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"Data visualization – real time and historical – is a weakness."
More ITRS Geneos cons
"The price could be a bit lower."
"We did not like SolarWinds because it was not able to communicate between UPSA and our accounting system. They should have better integration."
 

Pricing and Cost Advice

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Pricing and licensing is based on the requirements."
"I can say it's not that cheap because the licensing is a little bit costly"
"You will get the best price if you get a single global deal."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
More ITRS Geneos pricing and cost advice
"The price of SolarWinds Network Automation Manager is fair. However, it is more expensive than ConnectWise."
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Top Industries

By visitors reading reviews
Financial Services Firm
76%
Computer Software Company
6%
University
4%
Construction Company
2%
Educational Organization
44%
Computer Software Company
8%
Manufacturing Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
See all answers
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
See all answers
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
See all answers
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Comparisons

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Compared 9% of the time
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Compared 8% of the time
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Compared 87% of the time
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More SolarWinds Network Automation Manager Competitors
 

Product Reports

Buyer's Guide
ITRS Geneos
May 2025
ITRS Geneos reportDownload ITRS Geneos product report
Buyer's Guide
Network Automation
April 2025
SolarWinds Network Automation Manager reportDownload SolarWinds Network Automation Manager product report
 

Also Known As

Geneos
SolarWinds NAM
 

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Scale environments from 1,000 to tens of thousands of nodes with comprehensive performance, traffic, WAN, and switch port monitoring, automated change and configuration management, and IP address management in an integrated network automation software solution.

SolarWinds
 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Maalem Financing Company, School City of Hammond
Buyer's Guide
ITRS Geneos vs. SolarWinds Network Automation Manager
April 2025
Free Report: ITRS Geneos vs. SolarWinds Network Automation Manager
Find out what your peers are saying about ITRS Geneos vs. SolarWinds Network Automation Manager and other solutions. Updated: April 2025.
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