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ITRS Geneos vs SolarWinds Network Automation Manager comparison

ITRS and SolarWinds are both solutions in the Network Monitoring Software category. ITRS is ranked #67 with an average rating of 5.0, while SolarWinds is ranked #107. ITRS holds a 0.5% mindshare in NMS, compared to SolarWinds’s 0.2% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 50% of SolarWinds users who would recommend it.
ITRS Geneos
Read 57 ITRS Geneos reviews
  • 3,901 Views
  • 1,053 Comparison Views
96% willing to recommend
SolarWinds Network Automati...
Read 2 SolarWinds Network Automation Manager reviews
  • 555 Views
  • 205 Comparison Views
50% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and SolarWinds Network Automation Manager compete in the network monitoring and automation category. SolarWinds appears to have an advantage in offering comprehensive network automation features.

Features: ITRS Geneos is known for real-time performance monitoring and analytics, predictive alerting, and customizable dashboards. SolarWinds Network Automation Manager features extensive automation capabilities, including configuration backup, change management, and a broad feature set.

Room for Improvement: ITRS Geneos could improve by simplifying its deployment process, expanding support for non-financial industries, and enhancing user interface design. SolarWinds Network Automation Manager may benefit from improving scalability, deeper predictive analytics, and offering more personalized customer support.

Ease of Deployment and Customer Service: ITRS Geneos offers flexibility and customization but may require specialized resources for setup, with customer support providing personalized attention. SolarWinds Network Automation Manager has a straightforward deployment appealing to organizations seeking quick implementation, with product-specific support services.

Pricing and ROI: ITRS Geneos generally involves higher initial setup costs, offering high ROI over time, particularly in financial industries. SolarWinds Network Automation Manager presents a more accessible pricing structure, appealing to organizations focused on cost-effective network automation, with an immediate affordability advantage.

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To learn more, read our detailed ITRS Geneos vs. SolarWinds Network Automation Manager Report (Updated: September 2025).
Buyer's Guide
ITRS Geneos vs. SolarWinds Network Automation Manager
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
67th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (46th)
SolarWinds Network Automati...
Ranking in Network Monitoring Software
107th
Average Rating
5.6
Reviews Sentiment
8.5
Number of Reviews
2
Ranking in other categories
Network Automation (14th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of SolarWinds Network Automation Manager is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ITRS Geneos0.5%
SolarWinds Network Automation Manager0.2%
Other99.3%
Network Monitoring Software
 

Featured Reviews

Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
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Giulio Valeri - PeerSpot reviewer
Threat detection failures, poor technical support, and expensive
We use the solution to manage all of our customer's systems. We monitor and decide if everything is okay and if not, we do changes when needed. For example, if there is a need to change the antivirus software we can automate the process and install the new one. There are scripts within the software…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I always appreciate Geneos's stability and ease of use."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
More ITRS Geneos pros
"The solution offers so many great resources, it makes them a powerhouse in the market."
"The installation is easy."
 

Cons

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"The main feature that needs work is the Dashboard designer."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
More ITRS Geneos cons
"The price could be a bit lower."
"We did not like SolarWinds because it was not able to communicate between UPSA and our accounting system. They should have better integration."
 

Pricing and Cost Advice

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The pricing seems reasonable. We're happy enough with it."
"I can say it's not that cheap because the licensing is a little bit costly"
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
More ITRS Geneos pricing and cost advice
"The price of SolarWinds Network Automation Manager is fair. However, it is more expensive than ConnectWise."
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Top Industries

By visitors reading reviews
Financial Services Firm
72%
Computer Software Company
6%
University
5%
Construction Company
2%
Government
16%
Manufacturing Company
11%
Computer Software Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
See all answers
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
See all answers
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
See all answers
Ask a question
Earn 20 points
 

Comparisons

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Compared 13% of the time
Splunk AppDynamics vs ITRS Geneos Logo
Splunk AppDynamics vs ITRS Geneos
Compared 13% of the time
Datadog vs ITRS Geneos Logo
Datadog vs ITRS Geneos
Compared 8% of the time
Splunk Enterprise Security vs ITRS Geneos Logo
Splunk Enterprise Security vs ITRS Geneos
Compared 8% of the time
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NetBrain vs SolarWinds Network Automation Manager Logo
NetBrain vs SolarWinds Network Automation Manager
Compared 74% of the time
Cisco Nexus Dashboard Fabric Controller (Formerly DCNM) vs SolarWinds Network Automation Manager Logo
Cisco Nexus Dashboard Fabric Controller (Formerly DCNM) vs SolarWinds Network Automation Manager
Compared 16% of the time
Red Hat Ansible Automation Platform vs SolarWinds Network Automation Manager Logo
Red Hat Ansible Automation Platform vs SolarWinds Network Automation Manager
Compared 10% of the time
More SolarWinds Network Automation Manager Competitors
 

Product Reports

Buyer's Guide
ITRS Geneos
October 2025
ITRS Geneos reportDownload ITRS Geneos product report
Buyer's Guide
Network Automation
October 2025
SolarWinds Network Automation Manager reportDownload SolarWinds Network Automation Manager product report
 

Also Known As

Geneos
SolarWinds NAM
 

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Scale environments from 1,000 to tens of thousands of nodes with comprehensive performance, traffic, WAN, and switch port monitoring, automated change and configuration management, and IP address management in an integrated network automation software solution.

SolarWinds
 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Maalem Financing Company, School City of Hammond
Buyer's Guide
ITRS Geneos vs. SolarWinds Network Automation Manager
September 2025
Free Report: ITRS Geneos vs. SolarWinds Network Automation Manager
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