ITRS Geneos vs SolarWinds Network Automation Manager comparison

ITRS and SolarWinds are both solutions in the Network Monitoring Software category. ITRS is ranked #69 with an average rating of 5.0, while SolarWinds is ranked #107. ITRS holds a 0.6% mindshare in NMS, compared to SolarWinds’s 0.1% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 50% of SolarWinds users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,225 Views
1,183 Comparison Views

96% willing to recommend

SolarWinds Network Automati...

Read 2 SolarWinds Network Automation Manager reviews

494 Views
168 Comparison Views

50% willing to recommend

ITRS Geneos

SolarWinds Network Automati...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and SolarWinds Network Automation Manager compete in the network monitoring and automation category. SolarWinds appears to have an advantage in offering comprehensive network automation features.

Features: ITRS Geneos is known for real-time performance monitoring and analytics, predictive alerting, and customizable dashboards. SolarWinds Network Automation Manager features extensive automation capabilities, including configuration backup, change management, and a broad feature set.

Room for Improvement: ITRS Geneos could improve by simplifying its deployment process, expanding support for non-financial industries, and enhancing user interface design. SolarWinds Network Automation Manager may benefit from improving scalability, deeper predictive analytics, and offering more personalized customer support.

Ease of Deployment and Customer Service: ITRS Geneos offers flexibility and customization but may require specialized resources for setup, with customer support providing personalized attention. SolarWinds Network Automation Manager has a straightforward deployment appealing to organizations seeking quick implementation, with product-specific support services.

Pricing and ROI: ITRS Geneos generally involves higher initial setup costs, offering high ROI over time, particularly in financial industries. SolarWinds Network Automation Manager presents a more accessible pricing structure, appealing to organizations focused on cost-effective network automation, with an immediate affordability advantage.

To learn more, read our detailed ITRS Geneos vs. SolarWinds Network Automation Manager Report (Updated: July 2025).

Buyer's Guide

ITRS Geneos vs. SolarWinds Network Automation Manager

July 2025

Download the complete report

Helped 862,289 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

69th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (48th)

SolarWinds Network Automati...

Ranking in Network Monitoring Software

107th

Average Rating

5.6

Reviews Sentiment

8.5

Number of Reviews

Ranking in other categories

Network Automation (16th)

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of SolarWinds Network Automation Manager is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Threat detection failures, poor technical support, and expensive

We use the solution to manage all of our customer's systems. We monitor and decide if everything is okay and if not, we do changes when needed. For example, if there is a need to change the antivirus software we can automate the process and install the new one. There are scripts within the software…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

More ITRS Geneos pros

"The installation is easy."

"The solution offers so many great resources, it makes them a powerhouse in the market."

Cons

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"The ITA, the post-incident analytics, could be improved."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

More ITRS Geneos cons

"The price could be a bit lower."

"We did not like SolarWinds because it was not able to communicate between UPSA and our accounting system. They should have better integration."

Pricing and Cost Advice

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"I can say it's not that cheap because the licensing is a little bit costly"

More ITRS Geneos pricing and cost advice

"The price of SolarWinds Network Automation Manager is fair. However, it is more expensive than ConnectWise."

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

862,289 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Computer Software Company

11%

Educational Organization

11%

Government

10%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

Ask a question

Earn 20 points

Comparisons

Dynatrace vs ITRS Geneos

Compared 23% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 15% of the time

Grafana vs ITRS Geneos

Compared 14% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

NetBrain vs SolarWinds Network Automation Manager

Compared 85% of the time

Cisco Nexus Dashboard Fabric Controller (Formerly DCNM) vs SolarWinds Network Automation Manager

Compared 15% of the time

More SolarWinds Network Automation Manager Competitors

Product Reports

Buyer's Guide

ITRS Geneos

July 2025

Download ITRS Geneos product report

Buyer's Guide

Network Automation

June 2025

SolarWinds Network Automation Manager report

Download SolarWinds Network Automation Manager product report

Also Known As

Geneos

SolarWinds NAM

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Scale environments from 1,000 to tens of thousands of nodes with comprehensive performance, traffic, WAN, and switch port monitoring, automated change and configuration management, and IP address management in an integrated network automation software solution.

SolarWinds

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Maalem Financing Company, School City of Hammond

Buyer's Guide

ITRS Geneos vs. SolarWinds Network Automation Manager

July 2025

Free Report: ITRS Geneos vs. SolarWinds Network Automation Manager

Find out what your peers are saying about ITRS Geneos vs. SolarWinds Network Automation Manager and other solutions. Updated: July 2025.

DOWNLOAD NOW

862,289 professionals have used our research since 2012.

See our ITRS Geneos vs. SolarWinds Network Automation Manager report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.