ITRS Geneos vs NetCrunch comparison

ITRS and AdRem Software are both solutions in the Network Monitoring Software category. ITRS is ranked #67 with an average rating of 5.0, while AdRem Software is ranked #79. ITRS holds a 0.5% mindshare in NMS, compared to AdRem Software’s 0.4% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of AdRem Software users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

3,901 Views
1,053 Comparison Views

96% willing to recommend

NetCrunch

Read 3 NetCrunch reviews

644 Views
451 Comparison Views

100% willing to recommend

ITRS Geneos

NetCrunch

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

NetCrunch and ITRS Geneos are competing network monitoring solutions. ITRS Geneos has the upper hand due to its robust feature set that justifies its higher cost for users needing extensive monitoring capabilities.

Features: NetCrunch includes real-time monitoring, automated network mapping, and simplifies user interaction, benefiting organizations focused on user-friendliness. ITRS Geneos provides comprehensive infrastructure monitoring across varied IT environments, advanced analytics, and detailed reporting suited for complex systems.

Room for Improvement: NetCrunch can enhance its feature depth, expand flexibility in handling complex IT environments, and improve analytics capabilities. ITRS Geneos will benefit from a more intuitive setup process, reducing resource-heavy configurations, and offering simpler options for small to medium deployments.

Ease of Deployment and Customer Service: NetCrunch offers an intuitive setup and strong support, allowing businesses to implement solutions quickly. ITRS Geneos, while requiring extensive configuration for its complexity, provides reliable service to facilitate integration in large environments.

Pricing and ROI: NetCrunch offers a more affordable setup cost, presenting an attractive ROI for small to medium enterprises. ITRS Geneos requires a larger initial investment; however, its robust capabilities can deliver significant long-term ROI for those needing comprehensive monitoring and analysis.

To learn more, read our detailed ITRS Geneos vs. NetCrunch Report (Updated: September 2025).

Buyer's Guide

ITRS Geneos vs. NetCrunch

September 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

67th

Ranking in IT Infrastructure Monitoring

46th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th)

NetCrunch

Ranking in Network Monitoring Software

79th

Ranking in IT Infrastructure Monitoring

64th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Server Monitoring (30th), Log Management (69th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of NetCrunch is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
ITRS Geneos	0.5%
NetCrunch	0.4%
Other	99.1%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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it_user1038504

Senior Systems Administrator, Technical Lead at Connectivity Wireless

A network monitoring platform with a useful reporting feature, but permission-based options could be better

The initial setup is fairly easy. Most of it's wizard-based. You don't have to be a rocket scientist to set it up. But if you don't know certain things related to protocols and everything else, it might be difficult. If you know how SNMP works, it'll be fairly simple to set up.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"Custom script toolkits"

"Tons of default modules which are available out of the box"

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

More ITRS Geneos pros

"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."

Cons

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"Mobile phone integration is probably not as rich as it could be."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

More ITRS Geneos cons

"I didn't care for the role-based, permission-based options, which were not the best."

Pricing and Cost Advice

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Pricing and licensing is based on the requirements."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"I can say it's not that cheap because the licensing is a little bit costly"

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

More ITRS Geneos pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Comms Service Provider

13%

Agriculture

11%

Educational Organization

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

No data available

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

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Comparisons

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Compared 23% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 13% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

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Zabbix vs NetCrunch

Compared 40% of the time

DX Unified Infrastructure Management vs NetCrunch

Compared 27% of the time

PRTG Network Monitor vs NetCrunch

Compared 19% of the time

SolarWinds NPM vs NetCrunch

Compared 15% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

October 2025

Download ITRS Geneos product report

Buyer's Guide

Network Monitoring Software

October 2025

Download NetCrunch product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

NetCrunch is an all-in-one network monitoring platform designed for hybrid IT environments, offering comprehensive agentless monitoring of thousands of devices across different technologies and platforms.

NetCrunch streamlines network management with automated discovery, configuration, and monitoring through rule-defined policies. It covers monitoring across various environments, providing real-time dashboards, dynamic views, and topology maps. With its versatile features, it supports diverse IT ecosystems efficiently. It offers a node-based license model that enables scalable deployment on-prem, self-hosted in the cloud, or in hybrid settings.

What are NetCrunch's most important features?

Agentless Monitoring: Supports devices using SNMP, server metrics, virtualization, cloud platforms, and traffic flows.
Automated Discovery: Facilitates network configuration and monitoring via 670+ monitoring packs and sensors.
Advanced Alerting: Filters, delays, and correlates alerts to minimize false positives with configurable escalation paths.
Real-time Dashboards: Provides dynamic views and automatic topology maps reflecting device status and relationships.
Action Scripts: Offers 40+ actions like script execution and device reboot to manage network incidents.

What benefits and ROI can users expect from NetCrunch?

Scalability: Simplifies expansion with a node-based licensing model adapting to network growth.
Flexibility: Supports on-prem, cloud, or hybrid models for versatile deployment options.
Efficiency: Automates routine tasks reducing manual intervention and potential errors.
Reliability: Enhances monitoring accuracy with real-time updates and minimized false alerts.
Integration Capability: Works with email, SMS, and service integrations for streamlined communication.

NetCrunch is implemented across industries like healthcare and finance, ensuring comprehensive monitoring solutions that accommodate specific protocol and compliance requirements. It's tailored for seamless integration into various IT architectures optimizing monitoring capabilities tailored to industry standards.

AdRem Software

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

AER Kooperation, AON Corpration, Advance Financial services, Airbus SAS, Bauer Net consult, Banco Soal, Bertelsmann, Burke County public, COF training services

Buyer's Guide

ITRS Geneos vs. NetCrunch

September 2025

Free Report: ITRS Geneos vs. NetCrunch

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