We performed a comparison between IRONSCALES and Palo Alto Networks WildFire based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."
"There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"The stability is good."
"The fact that it is set-and-forget is valuable. Once you turn it on, you very rarely have to micromanage it, whereas, with a lot of spam filters, you have to go in very often."
"The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."
"The most valuable feature is the cloud-based protection against zero-day malware attacks."
"The most valuable feature for us is the VPN."
"My primary use case for this solution is for a secure gateway."
"The most valuable features are all of the security features in terms of protection and SSL and VPN."
"What I like about Palo Alto is that it is a complete product, with everything in it."
"The analysis is very fast."
"Being an application-based firewall, this is one of the critical focus factors along with the threat prevention services it provides."
"I give the initial setup an eight out of ten."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
"The integration with Google Suite needs to be better. it's something they can work on."
"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"The only thing that I could say is that some of the reporting features could be better."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"They should make their user interface a little more user-friendly."
"The global product feature needs improvement, the VPN, and we need some enhanced features."
"The initial setup was complex."
"In terms of what I'd like to see in the next release of Palo Alto Networks WildFire, each release is based on malware that has been identified. The key problem is an average of six months from the time malware is written to the time it's discovered and a signature is created for it. The only advice that I can give is for them to shorten that timeframe. I don't know how they would do it, but if they shorten that, for example, cut it in half, they'll make themselves more famous."
"The initial setup was a little bit complex, mainly due to the GUI console and management challenges."
"When you contact support, there is no guarantee that they will be available to help you tackle the issue that you are facing."
"It would be nice if there was an easier way to install and deploy it, such as through the inclusion of wizards."
"The free version does not have real-time updates. It is slow."
IRONSCALES is ranked 7th in Advanced Threat Protection (ATP) with 11 reviews while Palo Alto Networks WildFire is ranked 3rd in Advanced Threat Protection (ATP) with 58 reviews. IRONSCALES is rated 9.2, while Palo Alto Networks WildFire is rated 8.4. The top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". On the other hand, the top reviewer of Palo Alto Networks WildFire writes "Good technical support and provides automatic analysis that saves us time in filtering email". IRONSCALES is most compared with Microsoft Defender for Office 365, Avanan, Sublime Security, Perception Point Advanced Email Security and Cisco Secure Email, whereas Palo Alto Networks WildFire is most compared with Cisco Secure Firewall, Fortinet FortiGate, Juniper SRX Series Firewall, Proofpoint Email Protection and Fortinet FortiSandbox. See our IRONSCALES vs. Palo Alto Networks WildFire report.
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