ITRS Geneos vs Instana Infrastructure Monitoring comparison

Instana and ITRS are both solutions in the IT Infrastructure Monitoring category. Instana is ranked #32 with an average rating of 9.5, while ITRS is ranked #42 with an average rating of 6.5. Instana holds a 0.5% mindshare in IM, compared to ITRS’s 1.2% mindshare. Additionally, 100% of Instana users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Instana Infrastructure Moni...

Read 2 Instana Infrastructure Monitoring reviews

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487 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

2,132 Views
1,206 Comparison Views

96% willing to recommend

Instana Infrastructure Moni...

ITRS Geneos

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Instana Infrastructure Monitoring are IT infrastructure monitoring products. Instana Infrastructure Monitoring has an advantage with its comprehensive features.

Features: ITRS Geneos offers real-time monitoring, advanced analytics, and extensive customization capabilities for complex IT environments. Instana delivers automated AI-driven insights, application performance management, and automatic application dependency discovery for a strategic overview.

Room for Improvement: ITRS Geneos could enhance its automation capabilities, simplify deployment, and improve proactive customer support. Instana may benefit from more extensive customization options, deeper analytics for complex environments, and refinement of its dependency mapping in highly dynamic systems.

Ease of Deployment and Customer Service: ITRS Geneos requires technical expertise for deployment and configuration, offering tailored solutions but necessitating more intensive support. Instana provides a simplified deployment process with rapid onboarding and proactive customer service, offering a smoother experience.

Pricing and ROI: ITRS Geneos entails higher initial setup costs but offers significant ROI through customization and detailed monitoring solutions tailored to specific needs. Instana features a streamlined pricing model, contributing to cost-effectiveness with operational efficiencies and proactive issue resolution, ensuring sustained ROI over time.

To learn more, read our detailed ITRS Geneos vs. Instana Infrastructure Monitoring Report (Updated: April 2025).

Buyer's Guide

ITRS Geneos vs. Instana Infrastructure Monitoring

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Instana Infrastructure Moni...

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

9.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (24th)

ITRS Geneos

Ranking in IT Infrastructure Monitoring

42nd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th), Network Monitoring Software (63rd)

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of Instana Infrastructure Monitoring is 0.5%, down from 0.5% compared to the previous year. The mindshare of ITRS Geneos is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Hakimuddin Ronaque

Assistant Manager at Lauren Information Technologies Pvt Ltd

Has the capability to automatically integrate with a large number of products

Scalability-wise, I rate the solution an eight out of ten. I have not worked much on other technologies, like SAP or VMware's virtualization part, on-prem infrastructure, or cloud infrastructure. Instana Infrastructure Monitoring is so fast and easy to adapt that it works fine. I have not explored other operating systems or infrastructure solutions because my company doesn't have that customer scale. Most of our customers are on-prem or on AWS or Azure, but Instana Infrastructure Monitoring adapts to their infrastructure very well. My company came to know how well Instana Infrastructure Monitoring adapts to our customers' infrastructures when we take care of the PoC phase. Around 12 to 15 people in my company use the product.

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Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is easy to deploy."

"The product's initial setup is easy."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"Custom script toolkits"

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

More ITRS Geneos pros

Cons

"Instana Infrastructure Monitoring needs to support monitoring of the .NET framework since it is one of the areas where the solution currently has shortcomings."

"The product’s scalability is an area with certain limitations, making it an area where improvements are required."

"Data visualization – real time and historical – is a weakness."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

More ITRS Geneos cons

Pricing and Cost Advice

"The cost of the tool is around 130 USD per month."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Pricing and licensing is based on the requirements."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"I can say it's not that cheap because the licensing is a little bit costly"

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The pricing seems reasonable. We're happy enough with it."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

14%

Manufacturing Company

11%

Insurance Company

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Instana Infrastructure Monitoring?

The product is easy to deploy.

See all answers

What needs improvement with Instana Infrastructure Monitoring?

The product’s scalability is an area with certain limitations, making it an area where improvements are required.

See all answers

What is your primary use case for Instana Infrastructure Monitoring?

I use the solution in my company, especially if an application is down and it is considered to be a P1 issue or a critical issue. The network team will blame the application team, while the applica...

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What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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Compared 18% of the time

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Dynatrace vs ITRS Geneos

Compared 23% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 16% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

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Product Reports

Buyer's Guide

IT Infrastructure Monitoring

April 2025

Instana Infrastructure Monitoring report

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Buyer's Guide

ITRS Geneos

May 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

Instana ensures that your application delivery organization has the data, visibility and information they need to manage the performance of critical business applications across the DevOps lifecycle. Built to handle the dynamic nature of containerized, microservice architectures, Instana automates infrastructure and application monitoring helping you to ensure the performance and quality of custom applications and accelerate your CI/CD cycle.

Instana

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

booxware, drivenow, scopevisio, enevo, TimoCom, mobitech

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

ITRS Geneos vs. Instana Infrastructure Monitoring

April 2025

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