ITRS Geneos vs Instana Infrastructure Monitoring comparison

Instana and ITRS are both solutions in the IT Infrastructure Monitoring category. Instana is ranked #37 with an average rating of 9.5, while ITRS is ranked #46 with an average rating of 5.0. Instana holds a 0.5% mindshare in IM, compared to ITRS’s 1.1% mindshare. Additionally, 100% of Instana users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Instana Infrastructure Moni...

Read 2 Instana Infrastructure Monitoring reviews

715 Views
558 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,901 Views
1,794 Comparison Views

96% willing to recommend

Instana Infrastructure Moni...

ITRS Geneos

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Instana Infrastructure Monitoring are IT infrastructure monitoring products. Instana Infrastructure Monitoring has an advantage with its comprehensive features.

Features: ITRS Geneos offers real-time monitoring, advanced analytics, and extensive customization capabilities for complex IT environments. Instana delivers automated AI-driven insights, application performance management, and automatic application dependency discovery for a strategic overview.

Room for Improvement: ITRS Geneos could enhance its automation capabilities, simplify deployment, and improve proactive customer support. Instana may benefit from more extensive customization options, deeper analytics for complex environments, and refinement of its dependency mapping in highly dynamic systems.

Ease of Deployment and Customer Service: ITRS Geneos requires technical expertise for deployment and configuration, offering tailored solutions but necessitating more intensive support. Instana provides a simplified deployment process with rapid onboarding and proactive customer service, offering a smoother experience.

Pricing and ROI: ITRS Geneos entails higher initial setup costs but offers significant ROI through customization and detailed monitoring solutions tailored to specific needs. Instana features a streamlined pricing model, contributing to cost-effectiveness with operational efficiencies and proactive issue resolution, ensuring sustained ROI over time.

To learn more, read our detailed ITRS Geneos vs. Instana Infrastructure Monitoring Report (Updated: September 2025).

Buyer's Guide

ITRS Geneos vs. Instana Infrastructure Monitoring

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Instana Infrastructure Moni...

Ranking in IT Infrastructure Monitoring

37th

Average Rating

9.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (24th)

ITRS Geneos

Ranking in IT Infrastructure Monitoring

46th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (67th)

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Instana Infrastructure Monitoring is 0.5%, up from 0.5% compared to the previous year. The mindshare of ITRS Geneos is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Instana Infrastructure Monitoring	0.5%
ITRS Geneos	1.1%
Other	98.4%

IT Infrastructure Monitoring

Featured Reviews

Hakimuddin Ronaque

Assistant Manager at Lauren Information Technologies Pvt Ltd

Has the capability to automatically integrate with a large number of products

Scalability-wise, I rate the solution an eight out of ten. I have not worked much on other technologies, like SAP or VMware's virtualization part, on-prem infrastructure, or cloud infrastructure. Instana Infrastructure Monitoring is so fast and easy to adapt that it works fine. I have not explored other operating systems or infrastructure solutions because my company doesn't have that customer scale. Most of our customers are on-prem or on AWS or Azure, but Instana Infrastructure Monitoring adapts to their infrastructure very well. My company came to know how well Instana Infrastructure Monitoring adapts to our customers' infrastructures when we take care of the PoC phase. Around 12 to 15 people in my company use the product.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is easy to deploy."

"The product's initial setup is easy."

"Custom script toolkits"

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"Tons of default modules which are available out of the box"

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"The clean and colorful UI and easy to use options like snooze and active times."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

More ITRS Geneos pros

Cons

"Instana Infrastructure Monitoring needs to support monitoring of the .NET framework since it is one of the areas where the solution currently has shortcomings."

"The product’s scalability is an area with certain limitations, making it an area where improvements are required."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"Mobile phone integration is probably not as rich as it could be."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"It needs to be easier to configure, especially with the JMX plugins."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

More ITRS Geneos cons

Pricing and Cost Advice

"The cost of the tool is around 130 USD per month."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"You will get the best price if you get a single global deal."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"I can say it's not that cheap because the licensing is a little bit costly"

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

11%

Manufacturing Company

Healthcare Company

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

Questions from the Community

What do you like most about Instana Infrastructure Monitoring?

The product is easy to deploy.

See all answers

What needs improvement with Instana Infrastructure Monitoring?

The product’s scalability is an area with certain limitations, making it an area where improvements are required.

See all answers

What is your primary use case for Instana Infrastructure Monitoring?

I use the solution in my company, especially if an application is down and it is considered to be a P1 issue or a critical issue. The network team will blame the application team, while the applica...

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What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

Comparisons

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Compared 19% of the time

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Compared 15% of the time

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Compared 15% of the time

Zabbix vs Instana Infrastructure Monitoring

Compared 14% of the time

Elastic Observability vs Instana Infrastructure Monitoring

Compared 11% of the time

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Dynatrace vs ITRS Geneos

Compared 23% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 13% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

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Product Reports

Buyer's Guide

IT Infrastructure Monitoring

October 2025

Instana Infrastructure Monitoring report

Download Instana Infrastructure Monitoring product report

Buyer's Guide

ITRS Geneos

October 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

Instana ensures that your application delivery organization has the data, visibility and information they need to manage the performance of critical business applications across the DevOps lifecycle. Built to handle the dynamic nature of containerized, microservice architectures, Instana automates infrastructure and application monitoring helping you to ensure the performance and quality of custom applications and accelerate your CI/CD cycle.

Instana

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

booxware, drivenow, scopevisio, enevo, TimoCom, mobitech

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

ITRS Geneos vs. Instana Infrastructure Monitoring

September 2025

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