Infrascale Backup & Disaster Recovery vs Quest Rapid Recovery comparison

Infrascale and Quest Software are both solutions in the Backup and Recovery category. Infrascale is ranked #65, while Quest Software is ranked #37 with an average rating of 8.5. Infrascale holds a 0.4% mindshare in BRS, compared to Quest Software’s 0.6% mindshare. Additionally, 90% of Infrascale users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Infrascale Backup & Disaste...

Read 15 Infrascale Backup & Disaster Recovery reviews

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90% willing to recommend

Quest Rapid Recovery

Read 20 Quest Rapid Recovery reviews

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1,106 Comparison Views

90% willing to recommend

Infrascale Backup & Disaste...

Quest Rapid Recovery

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Executive SummaryUpdated on Sep 11, 2024

Quest Rapid Recovery and Infrascale Backup & Disaster Recovery compete in data protection and disaster recovery. Infrascale generally has the upper hand due to its advanced features, while Quest is favored for its cost-effectiveness and support.

Features: Quest Rapid Recovery is known for its efficient recovery times, ease of use, and strong integration capabilities. Infrascale Backup & Disaster Recovery offers comprehensive backup options, seamless cloud restoration, and more extensive protection features.

Room for Improvement: Quest Rapid Recovery could enhance its reporting functionalities, improve cloud integration options, and offer a more intuitive interface. Infrascale Backup & Disaster Recovery needs a more intuitive management interface, faster support response times, and a refined user management system.

Ease of Deployment and Customer Service: Quest Rapid Recovery has a quick and simple deployment process with helpful customer support. Infrascale Backup & Disaster Recovery's deployment is more complex, but it provides detailed setup documentation. Customer service for Infrascale can be slower yet knowledgeable and effective.

Pricing and ROI: Quest Rapid Recovery has competitive setup costs and delivers good ROI, especially for small and medium-sized enterprises. Infrascale Backup & Disaster Recovery is a premium option with higher setup costs but offers substantial value through its extensive features and protection capabilities.

To learn more, read our detailed Infrascale Backup & Disaster Recovery vs. Quest Rapid Recovery Report (Updated: July 2025).

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. Quest Rapid Recovery

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

65th

Average Rating

9.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Cloud Backup (51st), Disaster Recovery as a Service (9th), Disaster Recovery (DR) Software (33rd), SaaS Backup (44th)

Quest Rapid Recovery

Ranking in Backup and Recovery

37th

Average Rating

8.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.4%, up from 0.2% compared to the previous year. The mindshare of Quest Rapid Recovery is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."

"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

More Infrascale Backup & Disaster Recovery pros

"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."

"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."

"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."

"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."

"The most valuable feature is the disaster recovery process from the data center."

"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."

More Quest Rapid Recovery pros

Cons

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"In terms of what I would like to see, it would be to make the solution available across multiple clouds."

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

More Infrascale Backup & Disaster Recovery cons

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."

"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."

"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."

"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."

"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."

"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."

"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."

More Quest Rapid Recovery cons

Pricing and Cost Advice

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"I appreciate their pricing. We went for this solution for its pricing."

More Infrascale Backup & Disaster Recovery pricing and cost advice

"Its price is okay. It is reasonable in terms of the way it works."

"The pricing is on the higher end."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"I don't think the licensing for the product is very expensive."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

More Quest Rapid Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

14%

Real Estate/Law Firm

Performing Arts

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...

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What needs improvement with Infrascale Platform?

I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...

See all answers

What is your primary use case for Infrascale Platform?

We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.

See all answers

What do you like most about Quest Rapid Recovery?

The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.

See all answers

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

See all answers

Comparisons

Veeam Data Platform vs Infrascale Backup & Disaster Recovery

Compared 55% of the time

HPE Zerto Software vs Infrascale Backup & Disaster Recovery

Compared 26% of the time

Atempo Live Navigator vs Infrascale Backup & Disaster Recovery

Compared 18% of the time

More Infrascale Backup & Disaster Recovery Competitors

Veeam Data Platform vs Quest Rapid Recovery

Compared 38% of the time

Quest NetVault Plus vs Quest Rapid Recovery

Compared 13% of the time

Rubrik vs Quest Rapid Recovery

Compared 9% of the time

Commvault Cloud vs Quest Rapid Recovery

Compared 8% of the time

HPE Zerto Software vs Quest Rapid Recovery

Compared 7% of the time

More Quest Rapid Recovery Competitors

Product Reports

Buyer's Guide

Infrascale Backup & Disaster Recovery

July 2025

Infrascale Backup & Disaster Recovery report

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Buyer's Guide

Quest Rapid Recovery

June 2025

Download Quest Rapid Recovery product report

Also Known As

Infrascale Platform

Dell AppAssure

Overview

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Quest Rapid Recovery is a software solution that helps you recover your lost or deleted data quickly and easily. It works by scanning your hard drive for any traces of lost or deleted files, and then recovering them for you. You can use Quest Rapid Recovery to recover files from any type of storage device, including your computer's hard drive, an external hard drive, a USB flash drive, or even a memory card.

Quest Rapid Recovery is easy to use and comes with a user-friendly interface. It also has a wide range of features that make it one of the most powerful data recovery tools available on the market today. Whether you need to recover a single file or your entire system, Quest Rapid Recovery is flexible enough to get the job done.

The software offers simple solutions for backup and restoration. You can monitor and manage backup and recovery environments across multiple sites from one cloud-based management console. The software also tracks changed blocks to speed up backups and reduce storage usage. In addition, Quest Rapid Recovery deploys application-consistent backup with fast recovery for file servers and applications on both Microsoft Windows and Linux systems.

Quest Rapid Recovery Features

Cloud archive: Stores your static data in Microsoft Azure, Amazon S3, Rackspace, or any OpenStack provider. This gives you more options for recovering your data. You can directly mount the archives to do a bare metal restore or a file-level restore.
Rapid snap for applications: Incremental-forever snapshots can be used to capture an entire application and its relevant state every 5 minutes, so that the application can be recovered quickly with near-zero downtime and minimal data loss.
Rapid snap for virtual: Protect your growing virtual environment by protecting VMware and Hyper-V VMs without disrupting applications and users.
Live recovery: Restores operations rapidly with an RTO of minutes.
Virtual standby: If the primary machine has any problems, the virtual machine will be activated to take its place.

Quest Rapid Recovery Benefits

Offers the ability to easily back up data in the data center and in the cloud.
Allows users to return to work quickly and without any impact on their business.
Ensures you set recovery point objectives that are specific in order to reduce the risk of data loss.
Reduces the amount of storage space you need to back up your files and save money on backup costs.
Uses the cloud to back up, archive, and store your data in case of a disaster.
Functions as a single solution for both physical and virtual environments.

Reviews from Real Users

Quest Rapid Recovery stands out among its competitors for a number of reasons. Two major ones are its ability to greatly reduce backup and recovery time and its ability to mount an entire server.

PeerSpot users take note of the advantages of these features in their reviews. Glenn R., an ICT network manager at St Christopher's School Hove, writes, “We have reduced our backup and recovery time by between 80% and 90%. Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server.”

Bill V., a systems and network administrator at a tech services company, notes, “Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."

Quest Software

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. Quest Rapid Recovery

July 2025

Free Report: Infrascale Backup & Disaster Recovery vs. Quest Rapid Recovery

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