Infraon IMS vs NETSCOUT nGeniusPULSE comparison

EverestIMS and NETSCOUT are both solutions in the Network Monitoring Software category. EverestIMS is ranked #86, while NETSCOUT is ranked #35 with an average rating of 10.0. EverestIMS holds a 0.2% mindshare in NMS, compared to NETSCOUT’s 0.4% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

628 Views
383 Comparison Views

100% willing to recommend

NETSCOUT nGeniusPULSE

Read 6 NETSCOUT nGeniusPULSE reviews

642 Views
636 Comparison Views

100% willing to recommend

Infraon IMS

NETSCOUT nGeniusPULSE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusPULSE and Infraon IMS are competing in network performance monitoring and IT infrastructure management solutions. While NETSCOUT nGeniusPULSE is praised for robust customer support, Infraon IMS has the upper hand with its comprehensive feature set and perceived cost-effectiveness.

Features: NETSCOUT nGeniusPULSE offers real-time network monitoring, proactive alerts, and extensive reporting. Infraon IMS provides integrated infrastructure management for physical and virtual systems and features a powerful cross-platform dashboard.

Room for Improvement: NETSCOUT nGeniusPULSE could improve by adding more comprehensive infrastructure management features, enhancing integration capabilities with various IT environments, and offering more flexible pricing options. Infraon IMS might focus on strengthening its network-specific monitoring functions, providing deeper analysis tools, and increasing the user-friendliness of its extensive feature set.

Ease of Deployment and Customer Service: NETSCOUT nGeniusPULSE is known for easy deployment and efficient support, suitable for teams with diverse expertise levels. Infraon IMS also ensures seamless deployment and offers strong support, with added flexibility through its ability to integrate across diverse IT environments.

Pricing and ROI: NETSCOUT nGeniusPULSE has higher initial setup costs but delivers substantial long-term ROI through detailed network insights. Infraon IMS offers competitive pricing, delivering significant ROI by addressing a broad range of infrastructure management needs.

To learn more, read our detailed Infraon IMS vs. NETSCOUT nGeniusPULSE Report (Updated: July 2025).

Buyer's Guide

Infraon IMS vs. NETSCOUT nGeniusPULSE

July 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Network Monitoring Software

86th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (31st), IT Infrastructure Monitoring (57th), Cloud Monitoring Software (46th)

NETSCOUT nGeniusPULSE

Ranking in Network Monitoring Software

35th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.2%, up from 0.2% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Maharajan S

VSO at a computer software company with 501-1,000 employees

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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Leandro Di Maria

Gerente De Ventas at internet winds ag

Offers real-time monitoring capabilities, which help businesses optimize their operations

The tools are part of managed environments, but when the capabilities of the routers need to be increased, we use NETSCOUT to manage things at an international level. The tool's user interface is okay. It would be great if the tool could provide alerts during attacks in Spanish. In the next release, if the traffic analysis could send our company an alert before an attack starts, it would be even better. Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"The feature that I like the most and the best part is the customization."

"The backup, restore, and comparison features are all good."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."

"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."

"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."

"This is a very reliable and complete solution for troubleshooting and monitoring environments."

"The solution's technical support team consists of good engineers and technicians."

"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."

Cons

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"Email support is a bit slow. Once you drop an email, it takes time."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"They require a lot of manual effort as traffic flows, networks, and formal times change."

"The price of the solution could be reduced."

"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."

"The GUI interface and dashboards could be more attractive to the customer."

"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."

"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."

Pricing and Cost Advice

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"Licensing is calculated on a per-user basis."

"The pricing is reasonable, given the features that they provide."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."

"Cost is contracted on a yearly basis. There is no additional cost beyond the standard licensing."

"The price of NETSCOUT nGeniusPULSE is high. The other solutions are less expensive but we cannot depend on the other solutions, they are not as stable."

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Construction Company

13%

Computer Software Company

Financial Services Firm

Government

17%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

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What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?

The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.

See all answers

What needs improvement with NETSCOUT nGeniusPULSE?

See all answers

What is your primary use case for NETSCOUT nGeniusPULSE?

I use the solution in my company to analyze international traffic.

See all answers

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Product Reports

Buyer's Guide

Infraon IMS

August 2025

Download Infraon IMS product report

Buyer's Guide

NETSCOUT nGeniusPULSE

August 2025

Download NETSCOUT nGeniusPULSE product report

Also Known As

Everest IMS

nGeniusPULSE

Overview

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

NETSCOUT’s nGeniusPULSE delivers the visibility needed into today’s evolving IT eco-system to ensure the availability, reliability, and performance of your mission-critical business services across your multi-cloud environment, from wherever users need access.

NETSCOUT

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Banco Votorantim

Buyer's Guide

Infraon IMS vs. NETSCOUT nGeniusPULSE

July 2025

Free Report: Infraon IMS vs. NETSCOUT nGeniusPULSE

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