Infraon IMS vs Splunk Observability Cloud comparison

EverestIMS and Splunk are both solutions in the Network Monitoring Software category. EverestIMS is ranked #87, while Splunk is ranked #6 with an average rating of 8.4. EverestIMS holds a 0.2% mindshare in NMS, compared to Splunk’s 1.2% mindshare. Additionally, 100% of EverestIMS users are willing to recommend the solution, compared to 95% of Splunk users who would recommend it.

Infraon IMS

Read 8 Infraon IMS reviews

654 Views
399 Comparison Views

100% willing to recommend

Splunk Observability Cloud

Read 71 Splunk Observability Cloud reviews

5,846 Views
1,578 Comparison Views

95% willing to recommend

Infraon IMS

Splunk Observability Cloud

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Executive SummaryUpdated on Sep 21, 2025

Splunk Observability Cloud and Infraon IMS operate in the realm of IT performance and infrastructure monitoring. Splunk appears to have the upper hand with its advanced features, rapid deployment, and robust integrations, whereas Infraon IMS excels in customization and ease of use.

Features: Splunk Observability Cloud offers customizable dashboards, rapid troubleshooting, and comprehensive application performance monitoring leveraging open telemetry standards and robust data integration. Infraon IMS provides real-time network monitoring dashboards, detailed descriptions upon icon interactions, and configuration backup features. Its role-based dashboards offer diverse data visualization to meet different needs.

Room for Improvement: Splunk users suggest enhancing Azure integration, improving AI-powered analytics, and simplifying the user interface for consistent navigation. Better documentation and more integration options are also desired. Infraon IMS could improve AI feature integration, offer a more intuitive GUI, and enhance granular customization.

Ease of Deployment and Customer Service: Both Splunk Observability Cloud and Infraon IMS support deployment across on-premises and hybrid cloud environments. Splunk offers broad support in public and private clouds, while Infraon focuses on on-premises and private cloud. Splunk’s technical support is generally effective, though inconsistent experiences were noted. Infraon IMS users value the documentation and responsive support. Both could refine their user support processes.

Pricing and ROI: Splunk Observability Cloud is known for a high pricing model based on data ingestion, which may perceive as expensive with extensive deployments despite offering promising ROI. Infraon IMS offers flexible and reasonable pricing, appealing to users needing specific features. Both products demonstrate potential ROI in productivity and downtime reduction, with Splunk’s costs weighed against its capabilities.

To learn more, read our detailed Infraon IMS vs. Splunk Observability Cloud Report (Updated: September 2025).

Buyer's Guide

Infraon IMS vs. Splunk Observability Cloud

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infraon IMS

Ranking in Network Monitoring Software

87th

Ranking in IT Infrastructure Monitoring

57th

Ranking in Cloud Monitoring Software

48th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (34th)

Splunk Observability Cloud

Ranking in Network Monitoring Software

6th

Ranking in IT Infrastructure Monitoring

7th

Ranking in Cloud Monitoring Software

8th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.2%, up from 0.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Splunk Observability Cloud	1.2%
Infraon IMS	0.2%
Other	98.6%

Network Monitoring Software

Featured Reviews

Maharajan S

VSO at a computer software company with 501-1,000 employees

Provides data accuracy for availability and policy harmonization

The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

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Taiwo Ige

IT Operations Engineer at ABC Supply Co. Inc.

Alerting improves incident response across teams and enables faster awareness before customer impact

Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."

"The feature that I like the most and the best part is the customization."

"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."

"The backup, restore, and comparison features are all good."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"Once configured correctly, the analysis reporting the Splunk APM provides is better than that of the other APM tools."

"Splunk Observability Cloud has enhanced our operational performance and our company's resilience, ultimately contributing to improved customer satisfaction."

"Splunk Infrastructure Monitoring provided our customers with visibility into their overall infrastructure."

"The best feature of this product is the latency and processing of all the telemetry that is being received, which gives full visibility at the right time."

"We haven't really experienced any glitches or bugs."

"The feature I find most valuable, is the data integration."

"Splunk APM helps us to find errors immediately and resolve them."

"The alerts are the most valuable feature."

More Splunk Observability Cloud pros

Cons

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"The GUI is in need of improvement. It is not drag-and-drop or easy to use."

"Email support is a bit slow. Once you drop an email, it takes time."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"To improve Splunk Observability Cloud, we need more applications to be included in the observability so that more applications can have agents to monitor them and bring that information to the cloud."

"Splunk Observability Cloud has not yet completely improved our operational performance for our company's resilience as we are just starting out, however, it will help us ultimately to reduce incident time."

"They can get more integration with a few more products. They can also update some of the dashboards that are in there now."

"Splunk isn't an ideal tool for application performance management due to the extensive setup required."

"The cardinality is pretty low."

"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."

"Splunk APM should include a better correlation between resources and infrastructure monitoring."

"The dashboards are used mainly to visualize information about the infrastructure, but it isn't easy to construct or use the dashboards. While we tried to resolve the issue by calling support, it would be easier if they had an AI co-pilot to identify the problem and help you solve it."

More Splunk Observability Cloud cons

Pricing and Cost Advice

"I think that the pricing for this solution is reasonable and varies by number of devices."

"Licensing is calculated on a per-user basis."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"The pricing is reasonable, given the features that they provide."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"The solution's pricing is costly."

"This is an expensive solution."

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."

"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."

"Splunk has been fairly expensive, but it has been predictable."

"Splunk APM is expensive."

"Splunk Observability Cloud is expensive."

More Splunk Observability Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Construction Company

11%

Financial Services Firm

Real Estate/Law Firm

Financial Services Firm

15%

Computer Software Company

12%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	10
Large Enterprise	43

Questions from the Community

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What do you like most about SignalFx?

The most valuable feature is dashboard creation.

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What needs improvement with SignalFx?

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Compared 6% of the time

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Compared 5% of the time

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Compared 5% of the time

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Compared 4% of the time

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Product Reports

Buyer's Guide

Infraon IMS

September 2025

Download Infraon IMS product report

Buyer's Guide

Splunk Observability Cloud

September 2025

Download Splunk Observability Cloud product report

Also Known As

Everest IMS

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring

Overview

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?

Log Searching: Efficiently search and analyze logs from various sources.
Data Integration: Seamlessly integrate with multiple environments.
Dashboard Customization: Tailor dashboards to specific monitoring needs.
Monitoring Capabilities: Provides comprehensive insights into application performance.
Security Features: Analyze and address security threats across systems.
Visualization Tools: Enhance data analysis and system performance optimization.

Why consider this for ROI?

Comprehensive Visibility: Gain complete insights into IT infrastructure.
Performance Optimization: Improve overall system performance and efficiency.
Rapid Deployment: Quick setup to meet organization demands swiftly.
Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

Infraon IMS vs. Splunk Observability Cloud

September 2025

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