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Infraon IMS vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infraon IMS
Ranking in Network Monitoring Software
88th
Ranking in IT Infrastructure Monitoring
59th
Ranking in Cloud Monitoring Software
47th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Server Monitoring (29th)
Splunk Observability Cloud
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
7th
Ranking in Cloud Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
56
Ranking in other categories
Application Performance Monitoring (APM) and Observability (9th), Container Management (7th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of Infraon IMS is 0.1%, down from 0.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Maharajan S - PeerSpot reviewer
Provides data accuracy for availability and policy harmonization
The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"The backup, restore, and comparison features are all good."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"The feature that I like the most and the best part is the customization."
"The solution overall is very valuable for me."
"The initial setup of Splunk Real User Monitoring (RUM) was easy."
"The feature I find most valuable, is the data integration."
"The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."
"The solution is stable and reliable."
"Splunk Infrastructure Monitoring gives us complete visibility without the need for storage."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
"The data collection from our VMs, containers, databases, and backend components is valuable."
 

Cons

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"Email support is a bit slow. Once you drop an email, it takes time."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"Splunk Infrastructure Monitoring's data analytics can be improved by including suggestions for various types of continuous monitoring."
"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."
"The initial setup of Splunk Real User Monitoring (RUM) was easy. The solution is deployed on-premises."
"The cardinality is pretty low."
"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."
"They can get more integration with a few more products. They can also update some of the dashboards that are in there now."
"The price has room for improvement."
"The deployment can be quite complex."
 

Pricing and Cost Advice

"I think that the pricing for this solution is reasonable and varies by number of devices."
"Licensing is calculated on a per-user basis."
"The pricing is reasonable, given the features that they provide."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"This is an expensive solution."
"The price of Splunk APM is less than some of its competitors."
"Splunk has been fairly expensive, but it has been predictable."
"It appears to be expensive compared to competitors."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"Splunk Observability Cloud is expensive."
"The solution's pricing is costly."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Construction Company
13%
Real Estate/Law Firm
12%
Computer Software Company
12%
Financial Services Firm
17%
Computer Software Company
15%
Government
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

Everest IMS
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Infraon IMS vs. Splunk Observability Cloud and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.